Bill Jacobs MINI

Had a wonderful experience with Mitch this week! He communicated regularly with updates on my car, and explained everything clearly. I genuinely felt taken care of and that his service was above and beyond expectation. Thank you!

Dealer Responses

Hi Samantha, thank you for your kind review; we are happy to pass along your comments to Mitch here at MINI Service Center! Please let us know if there is anything else we can do for you; we are more than happy to help!

Awesome service from Aldo he really took care of our Mini

Dealer Responses

Hi Rolando, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

Great customer service. Knowledgeable advisors and techs. Highly recommend this dealer. Mitch is a great advisor to work with. I’m a former BMW tech and this dealer is up there with some of the best. Keep up the good work guys!

Dealer Responses

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Aldo went above and beyond and took care of our Mini Cooper. Awesome service here!

Dealer Responses

Hi Rollie, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Excellent service from start to finish- every time! Aldo, by far, has been the best service advisor over the past several years!

Dealer Responses

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Prompt service and excellent follow up. I knew the status of my vehicle throughout the repair. Mitch was a great service rep

Dealer Responses

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

Mitch at Bill Jacobs MINI is the best service manager I’ve ever had the pleasure of dealing with. Prompt, polite, and thorough are the first three things that I experience when dealing with him.

Dealer Responses

Hi Scott, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

Very pleased with the service at Bill Jacobs. This was my first visit at this location. I was showed exactly what was wrong with the car and it was very informative. Aldo Huerta was extremely helpful and kept me well informed through the afternoon. No one enjoys having to take the car in for service but Aldo helped make it a pleasan5 experience and even explained all the warranties to me.

Dealer Responses

Hello Cynthia, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. We are always more than happy to assist you if anything else comes up. Take care!

Aldo Huerta was super helpful and provide outstanding service.

Dealer Responses

Hello, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. We are always more than happy to assist you if anything else comes up. Take care!

Aldo Huerta helped me solve a quick issue in a pinch as I was trying to get to doctors appt. He jumped in, solved issue with wheels quickly and had me back on the road in time to make my appt. Truly Appreciated, stuff happens in live and people like Aldo help us get through it. All the best to Aldo and the team!

Dealer Responses

Hello Chris, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. We are always more than happy to assist you if anything else comes up. Take care!