Big M Chevrolet

4.7

Hours of Operation

Service
Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–2:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

0 cars available
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Dealership reviews

4.7
Rating and reviews of Big M Chevrolet are from Cars.com and DealerRater.com

201 reviews

Customer service was great!

5.0
by gary.coy0224 on May 14, 2022

Customer service was great! Robert and Jason are top notch. Bought 2 cars in the same day. Very smooth and fast process. I’ll buy from them again.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Rhonda Coe

5.0
by Rhonda Coe on Feb 28, 2022

Very friendly and helpful...answered all my questions and even took me into the bay to actually show me what was wrong with my car...that was impressive.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

DID NOT BUYY FROM THIS DEALERSHIP, but I was impressed by...

5.0
by anthony.kinslow354 on Feb 02, 2022

DID NOT BUYY FROM THIS DEALERSHIP, but I was impressed by how professional they were and how everyday they called me to let me know their inventory and what i might be interested in, Will was super helpful!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I would not recommend this Service Department. Keep my...

1.0
by matt_man on Oct 10, 2021

I would not recommend this Service Department. Keep my vehicle 10 days, it was worse off when we picked it than when we dropped it off. Vehicle stinks like grease and funk. Cannot get the smell out. Rude, misleading, nothing but stress.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Bad Communication Skills

1.0
by Delbert on Oct 10, 2021

Worst experience at a Chevy Dealership I have ever had.Truck was in worse shape when we got it back. Kept it 10 days, never called us for an update. Hung up on us twice.

Customer service 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Amazing group of people at the Big M! Very helpful and...

5.0
by Coachkjones on Jun 17, 2021

Amazing group of people at the Big M! Very helpful and easy to work with. My wife and I liked them so much after the 1st SUV we bought we are buying a 2nd one!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Stabbed in the back

1.0
by James fields on Jun 12, 2021

Drove 200 miles to buy a truck. They knew I was on my way. Called me 15 minutes before arrival to say they sold it. No mention of deposit was discussed before hand. So disappointed. Terrible public relations. Made me sick! Their word means nothing. Integrity and respect was absent. I wouldn’t deal with them if the truck was free. Awful experience.

Customer service 1.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

We were in the process of purchasing the truck and they...

1.0
by catsmeow270 on May 13, 2021

We were in the process of purchasing the truck and they sold it right out from underneath us. I don't recommend this unethical dealership..........

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

I will never purchase another vehicle from them there...

1.2
by bamasgirl75 on Mar 26, 2021

I will never purchase another vehicle from them there customer service needs help and the service department is horrible the person that calls to give you updated information on a service knows nothing about what is going on or can’t answer any questions . They have lied since day 1 and the manger will not call you back

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Great Customer Service

5.0
by Gerald Kauffeld on Mar 01, 2021

Friendly customer service. Melissa, John and Kate are great to work with in the service department

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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