Big M Chevrolet
Hours of Operation
Cars on the lot
Customer service was great!
Customer service was great! Robert and Jason are top notch. Bought 2 cars in the same day. Very smooth and fast process. I’ll buy from them again.
Very friendly and helpful...answered all my questions and even took me into the bay to actually show me what was wrong with my car...that was impressive.
DID NOT BUYY FROM THIS DEALERSHIP, but I was impressed by...
DID NOT BUYY FROM THIS DEALERSHIP, but I was impressed by how professional they were and how everyday they called me to let me know their inventory and what i might be interested in, Will was super helpful!
I would not recommend this Service Department. Keep my...
I would not recommend this Service Department. Keep my vehicle 10 days, it was worse off when we picked it than when we dropped it off. Vehicle stinks like grease and funk. Cannot get the smell out. Rude, misleading, nothing but stress.
Bad Communication Skills
Worst experience at a Chevy Dealership I have ever had.Truck was in worse shape when we got it back. Kept it 10 days, never called us for an update. Hung up on us twice.
Amazing group of people at the Big M! Very helpful and...
Amazing group of people at the Big M! Very helpful and easy to work with. My wife and I liked them so much after the 1st SUV we bought we are buying a 2nd one!
Stabbed in the back
Drove 200 miles to buy a truck. They knew I was on my way. Called me 15 minutes before arrival to say they sold it. No mention of deposit was discussed before hand. So disappointed. Terrible public relations. Made me sick! Their word means nothing. Integrity and respect was absent. I wouldn’t deal with them if the truck was free. Awful experience.
We were in the process of purchasing the truck and they...
We were in the process of purchasing the truck and they sold it right out from underneath us. I don't recommend this unethical dealership..........
I will never purchase another vehicle from them there...
I will never purchase another vehicle from them there customer service needs help and the service department is horrible the person that calls to give you updated information on a service knows nothing about what is going on or can’t answer any questions . They have lied since day 1 and the manger will not call you back
Great Customer Service
Friendly customer service. Melissa, John and Kate are great to work with in the service department