Biener Audi

4.7

Hours of Operation

Service
Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–4:30pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
12:00pm–5:00pm

Sales Team

Drew Russo headshot

Drew Russo

Sales Manager 4.6 (141 Reviews)
Jeremy DeJesus headshot

Jeremy DeJesus

Service Advisor 5.0 (126 Reviews)
Matt Weston headshot

Matt Weston

Service Advisor 4.9 (96 Reviews)

Cars on the lot

160 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Biener Audi are from Cars.com and DealerRater.com

1111 reviews

This dealership is an absolute disgrace! I suggest going...

1.0
by danielleefres on Nov 16, 2021

This dealership is an absolute disgrace! I suggest going elsewhere if you don’t want to be taken advantage of.

Customer service 5.0 Overall experience 1.0 Does not recommend this dealer.

From beginning to end of my service, everyone I dealt...

5.0
by Nelevy on Nov 12, 2021

From beginning to end of my service, everyone I dealt with was organized, helpful, and knowledgeable.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

The best buying experience as usual. They make things...

5.0
by doc821 on Nov 09, 2021

The best buying experience as usual. They make things very easy. During these tough times.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Matt Weston was knowledgeable and helpful. He was...

5.0
by pelynch50 on Nov 09, 2021

Matt Weston was knowledgeable and helpful. He was efficient and kept me informed throughout the servicing. I would give him an A+ and my thanks.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Excellent service, kind advisors and helpful...

5.0
by Diana.alexiou on Nov 05, 2021

Excellent service, kind advisors and helpful technicians.I am always happy to recommend Beiner Audi.

Customer service 4.0 Overall experience 5.0 Does recommend this dealer.

Friendly service and very professional management. I...

5.0
by Edmond on Nov 04, 2021

Friendly service and very professional management. I saved a lot for the process. It’s a wonderful experience

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Joe Martell is exceptional. He is conscientious,...

5.0
by tlamber90 on Oct 29, 2021

Joe Martell is exceptional. He is conscientious, knowledgeable and patient Best sales experience Kudos Joe

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Pierre and Dennis were awesome!! I was in and out of the...

5.0
by Jeannelle D on Oct 21, 2021

Pierre and Dennis were awesome!! I was in and out of the dealership with a new 2022 Q3 in no time!! They took the time to explain features and other questions I had especially saying goodbye to my Range Rover Evoque! We worked out pricing and it was such a good thing I added tire and rim package. These NY streets can be brutal. If you want real deal salesmen who can save you time and money giving you exactly what you are looking for, do yourself a favor and travel to Great Neck. It was well worth it and I LOOOVVE my new car. During this car shortage I was so happy to find a car that fit me. Process so easy, I couldn’t believe it. Super friendly staff!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Thank you so much Biener Audi! I really appreciate the...

5.0
by Bj davis on Oct 19, 2021

Thank you so much Biener Audi! I really appreciate the kind professional and timely service provided by Grace and Victor when I brought my car in to have coolant topped off. I really needed help as I was 300 miles away from home, had to get back and had scheduled appointment with Audi back home. I had gone to Audi Queens and they could not/would not help. Thanks again, Biener Audi! I see that you are family owned and your family should be proud. Keep and cherish employees like Victor and Grace! God bless you!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

The customer service experience I received from the...

5.0
by scott547 on Oct 19, 2021

The customer service experience I received from the moment I arrived was exceptional. Jeremy was friendly, professional and a pleasure to work with. Although I do not reside nearby, due to the superb level of service I received, I expect to continue to service my Audi at Biener.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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