Biener Audi

4.7

Hours of Operation

Service
Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–4:30pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
12:00pm–5:00pm

Sales Team

Drew Russo headshot

Drew Russo

Sales Manager 4.6 (141 Reviews)
Jeremy DeJesus headshot

Jeremy DeJesus

Service Advisor 5.0 (125 Reviews)
Matt Weston headshot

Matt Weston

Service Advisor 4.9 (96 Reviews)

Cars on the lot

160 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Biener Audi are from Cars.com and DealerRater.com

1108 reviews

staff who met me when I pulled my car in for service was...

5.0
by maureenehoyte on Dec 20, 2021

staff who met me when I pulled my car in for service was courteous. courteous and cordial consultant at the service desk. my request was handled efficiently. and competently.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Everyone is competent, listens, efficient. Highly...

5.0
by Drcyndi on Dec 19, 2021

Everyone is competent, listens, efficient. Highly recommend Biener Audi service. Best car service around. Also, willing to accommodate you in a pinch.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

My experience has been always great service, efficient...

5.0
by Frank.Dalesio on Dec 14, 2021

My experience has been always great service, efficient and well done a very simple combination which makes it easy to come back if needed. My service advisor Matt Weston is always responsive, courteous and knows the cars that they service. All around Having any car Brand is as good as the service it provides after you buy it. Biener Audi - Service wins high Marks! great job. Thanks Matt and the entire Service team! Keep up the good work.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

An excellent customer service experience. I was given...

5.0
by santini01 on Dec 14, 2021

An excellent customer service experience. I was given clear and thorough communications in a most kind and professional manner.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Amazing customer service and attention to detail;...

5.0
by Wascoe_n on Nov 30, 2021

Amazing customer service and attention to detail; representatives always follow up and help assess everything my car needs or may need soon in the future.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great deals and coupons available on their website for...

5.0
by flavia_d on Nov 27, 2021

Great deals and coupons available on their website for the service center. Friendly customer service at the service desk

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I have been with Biener Audi for about 15 years and I...

5.0
by Cpavlovici on Nov 26, 2021

I have been with Biener Audi for about 15 years and I have been always treated with the outmost respect, assertiveness, warmth and genuine kindness. Excellent in every way!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

This dealership is an absolute disgrace! I suggest going...

1.0
by danielleefres on Nov 16, 2021

This dealership is an absolute disgrace! I suggest going elsewhere if you don’t want to be taken advantage of.

Customer service 5.0 Overall experience 1.0 Does not recommend this dealer.

From beginning to end of my service, everyone I dealt...

5.0
by Nelevy on Nov 12, 2021

From beginning to end of my service, everyone I dealt with was organized, helpful, and knowledgeable.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Matt Weston was knowledgeable and helpful. He was...

5.0
by pelynch50 on Nov 09, 2021

Matt Weston was knowledgeable and helpful. He was efficient and kept me informed throughout the servicing. I would give him an A+ and my thanks.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
The information on vehicles provided in this service is supplied by the seller or other third parties; Auto.com is not responsible for the accuracy of such information. Auto.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of use for more details.