Biener Audi

4.7

Hours of Operation

Service
Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–4:30pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
12:00pm–5:00pm

Sales Team

Drew Russo headshot

Drew Russo

Sales Manager 4.6 (141 Reviews)
Jeremy DeJesus headshot

Jeremy DeJesus

Service Advisor 5.0 (121 Reviews)
Matt Weston headshot

Matt Weston

Service Advisor 4.9 (90 Reviews)

Cars on the lot

163 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Biener Audi are from Cars.com and DealerRater.com

1093 reviews

Great service!

5.0
by Ahmad on May 20, 2022

Great service! Will definitely come back again and recommended to friends. Great service! Will definitely come back again and recommended to friends.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Service department although very busy is always friendly,

5.0
by clare w on May 20, 2022

Service department although very busy is always friendly, professional and provide updates on service as needed or requested.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Biener Audi ha honest and hardworking staff in the sales

5.0
by Werjust on May 19, 2022

Biener Audi ha honest and hardworking staff in the sales and service departments that kept me informed every step of the sales and service proceses.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Easy to make appointments.

5.0
by cgornell on May 12, 2022

Easy to make appointments. Exceptional professionalism and courtesy. Carefully explain work performed. Car returned washed and cleaned.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

The service is always great.

5.0
by ken on Apr 18, 2022

The service is always great. Thank you for all you do. You guys are the best.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Nothing but scam artists.

1.0
by Scammedcarbuyer on Apr 15, 2022

Nothing but scam artists. Horrible customer service. Never return calls. Have not held up their promises at all. It's so amazing this company is still in business. With all the reputable car dealerships around, why take chances with your money and these lifeless con artists.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Great service - always timely, goes the extra mile.

5.0
by annepollack on Apr 12, 2022

Great service - always timely, goes the extra mile. I wouldn’t switch dealerS under any circumstances

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Overpriced for the service they do.

1.0
by Berrycherry1027 on Apr 04, 2022

Overpriced for the service they do. I brought my car in and told them the exhaust needed to be checked. It had previously fallen out on the highway a few months prior and dislodged again a few days before I brought it in. I did feel weird driving the car - headaches daily, fatigue, dizziness. This was all new onset. They had my car for almost 2 weeks. I go to collect it with a $4k bill and the told me, at that moment, it could not be fixed Bc “no parts” until July. Aside with it being a nuisance to drive there’s a potential health risk due to CO tox from a leaky exhaust. They did everything under the sun except attempt to fix that. And I’ve spent thousands of dollars there. Completely unsatisfactory service and pricing. Don’t bring your car to that dealership as they did a half assed job on mine. I’m going to a different Audi dealership for here on. Check BBB on them- they have opened complaints.

Customer service 3.0 Overall experience 1.0 Does not recommend this dealer.

Great service.

5.0
by Gillco on Apr 01, 2022

Great service. Extremely professional. Quite overpriced for the amount of work that was performed. Overall quite satisfied

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

The service is fast and well run to accommodate everyone.

5.0
by Francine Belanger on Mar 29, 2022

The service is fast and well run to accommodate everyone. They work as a team and it shows. All have a job to do and it gets done. Jeremy always takes very good care of my car!!!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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