Biener Audi

4.7

Hours of Operation

Service
Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–4:30pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
12:00pm–5:00pm

Sales Team

Drew Russo headshot

Drew Russo

Sales Manager 4.6 (141 Reviews)
Jeremy DeJesus headshot

Jeremy DeJesus

Service Advisor 5.0 (126 Reviews)
Matt Weston headshot

Matt Weston

Service Advisor 4.9 (96 Reviews)

Cars on the lot

160 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Biener Audi are from Cars.com and DealerRater.com

1111 reviews

My service provider was great.

4.0
by olivergina on Aug 12, 2022

My service provider was great. Too many customers waiting at same time and very hectic.

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.

I have been visiting this dealership since 2012.

5.0
by coladiamonds on Aug 12, 2022

I have been visiting this dealership since 2012. Love it here. I Love Jeremy D

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Andy worked very quickly to check me in and check my out

5.0
by Jeannelle D on Aug 11, 2022

Andy worked very quickly to check me in and check my out for regular maintenance. There was an issue with my tire and we couldn’t find the leak and to keep me safe on the roads, Audi just replaced and gave me a new tire! Get the tire package, its well worth it. There are comfortable areas in the service facility so I was able to work away from the office. There was an area for water and coffee, anything to make you comfy while you wait. The staff were super friendly and greeted you through out the visit. I was able to get breakfast from a diner walking distance recommended by Andy. Biener Audi takes good care of you, from purchase to service appointments!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

good service, provided transportation as well, waiting

5.0
by kwch012039 on Aug 06, 2022

good service, provided transportation as well, waiting area has beverage and light snacks, overall good experience thank you!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Excellent customer service.

5.0
by monafeldman on Aug 05, 2022

Excellent customer service. I brought my Audi in for service and it was a very pleasant experience.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I think the dealership provides friendly, knowledgeable

5.0
by atawinc on Aug 05, 2022

I think the dealership provides friendly, knowledgeable competent service. I usually deal with Matt Weston and he is terrific. This time I dealt with Andre and he was very helpful. Great service and great people who want to be of assistance.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Prompt, courteous quality service with a terrific

5.0
by Johnlawny15 on Aug 05, 2022

Prompt, courteous quality service with a terrific assigned consultant. Grace was the best. Would have like a loaner, but service was quick.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

As always the facility is super clean, The service staff

5.0
by cp2e on Aug 03, 2022

As always the facility is super clean, The service staff are efficient, professional, timely. I'm always satisfied whern i leave there.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

as a very long time Biener customer-they never fail to

5.0
by betty on Aug 02, 2022

as a very long time Biener customer-they never fail to amaze me. their service, and Matt -could not be better or more accommodating. I would never use another audi dealership and started when there was one 5 minutes from my house but... let's just say "Biener won me over".... about 7 Audis since the first and both my son's have Audi's from Biener as well (and one son lives in the city ,not on Long Island)- they are absolutely THE BEST (Matt, are you listening?)....I am thoroughly bonded and the service dept is the reason!!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Always a pleasure to deal w Christina H in service…I hope

5.0
by nicole p on Jul 29, 2022

Always a pleasure to deal w Christina H in service…I hope she never leaves!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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