Best Auto Outlet

3.7

Hours of Operation

Service
Monday
9:00am–7:00pm
Tuesday
10:30am–7:00pm
Wednesday
10:30am–7:00pm
Thursday
10:30am–7:00pm
Friday
10:30am–7:00pm
Saturday
10:00am–6:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–6:00pm
Sunday
11:00am–5:00pm

Sales Team

John  D headshot

John D

General Manager (2 Reviews)
Dealer Experience 9 years
Dealership Experience 6 years
Rick S headshot

Rick S

Finance Manager ( Reviews)
Dealer Experience 20 years
Dealership Experience 8 years

Cars on the lot

82 cars available See all Cars

Dealership reviews

3.7
Rating and reviews of Best Auto Outlet are from Cars.com and DealerRater.com

81 reviews

bad service

1.0
by unsatisfied customer on Jul 01, 2019

One particular car was on this list for a month,and one day I called them to check if its still available for tomorrow,they said its available and i made an appointment for a test drive.Next day i was on my way there (I live in Washington DC) and I called them agsin around 12pm(they opened at 11) and i was told they had already sold the car.They didn’t even call me to tell me...they are bunch of xxxxxxxx!!!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi, sorry you feel this way. Anything can happen in the car dealership industry, our goal is to sell cars, apparently that car got sold to someone else before you came in. We have not been able to notify you right away as the deal was currently ongoing and anything can happen in between a client's deciding moment until they drive off. You were informed once the car has already left which is the justifiable time to inform you. I hope by this time you already found the car you wanted and was able to hold the car before you arrive at the dealership. Please keep in mind, an appointment does not hold a car for being sold, we are after all in the industry of selling. Thanks!

really bad

1.0
by santa fe on Aug 25, 2018

The most bad dealership never see in my life they are like I don’t know how to tell you guys I’m not never recommend to somebody it’s really really bad dealership really bad

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi, thank you for your review. Though we do not know what the bad experience really was, nor do we know who you are, we hope you can call us at 516-358-2211 to clarify the situation and make your experience go from 0 to 100! Thanks!

Misleading price

1.0
by Peter parker on Jul 19, 2018

Online cars are listed for one price another when at location up to 5 to 7k difference.when ask for which price is the correct amount their response was come in for test drive.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi Peter Parker, our apologies on your experience and we hope you are not Spider-Man, we do not want any type of avenging! As for your pricing, our pricing is very clear on the website, however; do take note that it will not have your interest fees, tax and DMV charges. If you look at your interest, you may feel like it is inflated. Interest fees for car loans works the same way on credit cards, please check on how your credit card works and their interest and we guarantee you, we gave you a great deal over-all. Thanks!

Infiniti qx70

5.0
by Lisab on Jun 30, 2018

I came here to buy my first car & I was very happy. They made sure I got everything I wanted .. I couldn’t b more please with their service .. Called me every day to make sure they found the car I wanted .. Always made sure I was comfortable with them .. great customer service .. will be back for my 2nd car in the next couple of years ..

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

It was a wonderful experience with the dealer at best auto a

4.8
by Mekhi05 on Jun 20, 2018

It was a wonderful experience for me to be at best auto and i would recommend every one to stop by at best auto outlets

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

2016 Dodge Charger Purchase.

5.0
by Mopar on Jun 06, 2018

After buying cars for decades, I found this dealer and it's finance department fantastic. They treated me with professionalism, courtesy and was in and out in less then two hour with a new vehicle. The finance department worked endlessly to get me the right financing. Thank you Tony and Arthur for all your diligence.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Horrible Post Purchase Support

1.6
by JN on Mar 25, 2018

The owner is a liar, I bought a Car from them last year. They promised me that they would stand behind the car 100%. I did not have the car for more than a week and the problems began. I wound up without my car for four months. Instead of paying for the repairs under their warranty, they used my extended warranty so all they had to pay was for the deductibles. They removed my name brand tires and replaced them with Chinese crap tires. I am still owed repairs that were promised when I purchased the car. I am owed 4 months of car payments that were promised by the owner Assad, to date he avoids my calls and has the sales representative ignore my texts and numerous phone calls as well. These thieves should NOT be allowed to be in business. I have reported them to BBB and I plan on taking them to court to get what is owed to me.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Very responsive

4.4
by Mohammed on Sep 08, 2017

They respond very well and fast and all of the people working there are great

Customer service 5.0 Buying process 5.0 Quality of repair 4.0 Overall facilities 4.0 Overall experience 4.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi Mohammed, thank you for the great concise review! We hope you come back and also share your experience with others so we can further make other experience the same positivity!

Come get a car

5.0
by Chris on Aug 10, 2017

Incredible autos good people and banks to WORK with. Thanks a lot .

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Chris! We truly appreciate this review and hopefully you can come back in case you wish to trade or get another one!

2015 KIA OPTIMA

5.0
by ORTIZ on Apr 29, 2017

The best experience ever!! It was quick and easy. They are very friendly and nice. They gave me the best rate with my not so good credit. I left the place with a 2015 Kia Optima!! It is the best day of my life!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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