Berman Nissan of Chicago
Cars on the lot
Dealership reviews
1214 reviews
Brad was so kind and very helpful.
Brad was so kind and very helpful. I appreciated his patience as I explained my car situation. He kept me updated consistently and very politely explained my options throughout the entire process from repairs to payment options. He took the extra step and checked to see if my rear door sensor could be repaired under my warranty. It did and I had no idea. Again, just absolutely helpful. Thanks Brad!
Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!
It was fine.
It was fine. A bit tired of being asked to sell car however. If I could,I would.
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!
Brad was excellent.
Brad was excellent. Very helpful I wish I could say the same about this survey: a required minimum word?!? What is this, a high school essay!?!?
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Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!
Excellent customer service with Wade on communication and
Excellent customer service with Wade on communication and helped getting my Rogue back from the service team in a timely manner.
If you have any further questions, please give us a call. We're always happy to help!
Tony was great.
Tony was great. Kept me updated as my service commenced and offered some valuable info about the importance of the oil additive and recommended that I purchase a service plan the next time I buy a new Nissan (which is likely; this is our 4th Nissan; 3rd one from Berman).
Hi M_bujan, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
always have a good experience.
always have a good experience...in and out in about an hour for an oil change and a checkup...staff great, waiting area clean, lots of room, all good
Hi Pddacunn, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
The desk guy, Brad, was phenomenal.
The desk guy, Brad, was phenomenal. Polite, informative, and helpful. Our requested service was done quickly and the shuttle service was super nice. It was our first time using Berman’s service department and was a very good experience.
Hi Beth Osorio, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Very professional, good communication.
Very professional, good communication. Staff are friendly. Consistently good service in the 15+ years that I've been a customer.
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!
Purchased a new Nissan Rogue 2021 back in August.
Purchased a new Nissan Rogue 2021 back in August. At 8,000 miles and 10,000 miles a warning light indicated System Malfunction Engine Power reduced. Was not fixed and car stalled at 12,000 miles. Requested a new vehicle and ended up paying 20% more for 20% less vehicle. Sales rep/GM was very nice and accommodated me the best he could but Nissan essentially sold me a vehicle with a defective engine then because they "had no Rogues" in stock made me by a smaller vehicle at a higher interested rate as I had no choice because mine was unsafe and I have to get work somehow. Many who work there are nice, and Lukasz who got me into the Rogue SV that day was excellent, but both my 2016 Nissan Altima and the 2021 Rogue had fuel pump issues and boy am I paying the price for their defective vehicles.
Naschy, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (773) 282-6200 to discuss this further.
Solid maintenance customer service!
Solid maintenance customer service! The waiting area is expansive and I was in and out in a timely manner.
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!