Berman Nissan of Chicago

4.7

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

88 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Berman Nissan of Chicago are from Cars.com and DealerRater.com

1210 reviews

I had a great experience Bradley was really nice and

5.0
by esmeralda on Jun 05, 2022

I had a great experience Bradley was really nice and helpful . I was very happy with my oil change

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

I appreciated the service provided by your service

1.0
by byrd724@att.net on May 29, 2022

I appreciated the service provided by your service advisor "Nick Fornero" absolutely first class(impeacable).

Customer service 5.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hi Byrd724@att.net, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. You gave you advisor 5 stars but seems like your overall visit was 1 out of 5. We would like to work towards a resolution, so if you are willing, please reach out to us at (773) 282-6200 to discuss this further.

Service manager was thorough, explained all the issues

5.0
by pleiadese on May 25, 2022

Service manager was thorough, explained all the issues and was knowledgeable. I always get my vehicle serviced at this center. Brad is the service manager

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

Dealership is convenient, close to my residence, clean

5.0
by fr66 on May 21, 2022

Dealership is convenient, close to my residence, clean and the staff are professional. I have been there twice and left very satisfied.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Isaac Duarte that waited on me was great and helpful.

5.0
by northernvoice on May 15, 2022

Isaac Duarte that waited on me was great and helpful. His follow-through with communication and service was terrific. Thank you!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

Unfortunately this was the second visit in a month for a

5.0
by brad on May 11, 2022

Unfortunately this was the second visit in a month for a stolen catalytic converter on a catering van. I worked with Brad on both instances and he was very helpful and able to get the vehicle repaired and back to me on the same day.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Brad was so kind and very helpful.

5.0
by mrose4 on May 08, 2022

Brad was so kind and very helpful. I appreciated his patience as I explained my car situation. He kept me updated consistently and very politely explained my options throughout the entire process from repairs to payment options. He took the extra step and checked to see if my rear door sensor could be repaired under my warranty. It did and I had no idea. Again, just absolutely helpful. Thanks Brad!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

It was fine.

4.0
by Joemac on Apr 23, 2022

It was fine. A bit tired of being asked to sell car however. If I could,I would.

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

Brad was excellent.

5.0
by Rodrigoart on Apr 14, 2022

Brad was excellent. Very helpful I wish I could say the same about this survey: a required minimum word?!? What is this, a high school essay!?!?

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

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Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

Excellent customer service with Wade on communication and

5.0
by Lindsey R on Apr 12, 2022

Excellent customer service with Wade on communication and helped getting my Rogue back from the service team in a timely manner.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

If you have any further questions, please give us a call. We're always happy to help!

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