Berkenkotter Motors Parker

4.1

Hours of Operation

Sales
Monday
9:00am–6:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–6:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Sales Team

Shaun Alexander headshot

Shaun Alexander

Sales 5.0 (15 Reviews)
Dealership Experience 3 years
Martin  Luna  headshot

Martin Luna

Sales (3 Reviews)
Dealership Experience 2 years
Andrew Moreno headshot

Andrew Moreno

Sales (3 Reviews)
Dealership Experience 5 years

Cars on the lot

76 cars available See all Cars

Dealership reviews

4.1
Rating and reviews of Berkenkotter Motors Parker are from Cars.com and DealerRater.com

144 reviews

They gave me exceptional service. I will always buy my...

5.0
by hollyreneeiaquinta on Jan 26, 2022

They gave me exceptional service. I will always buy my vehicles from them. I will be recommending to all my family and friends.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

So I purchased a 2012 ram 2500 from the parker location...

1.0
by Mike s. on Oct 15, 2021

So I purchased a 2012 ram 2500 from the parker location and everything was going good up until October 2nd when I found out the frame is cracked! The the past 11 days I have been in contact with the owner of the dealership trying to get them to fix a major issue. They are simply willing to trade it in for a different vehicle However not pay off the total amount and want to pay $5000 in negative equity on the truck. This dealership does have great salesman (I worked with Martin Luna) who do a great job and are very respectful however the owner simply is not willing to take care of his customers. I highly recommend not purchasing a vehicle from this dealership.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Customer has owned it for several months. We are ACTIVELY still trying to trade him into another truck that he likes. Not sure why as a customer you would bash the people that are trying to help you. That doesn't make us want to continue the great customer service we love to give, however, as stated previously we are doing our best to help and will continue to do so despite being thrashed here.

Honest, Incredible Customer Care before, during and...

5.0
by Antoncalebsmith on Oct 10, 2021

Honest, Incredible Customer Care before, during and after. Looked everywhere for different used cars, specially looked for a beater car but the best deal I found was for a car with 200k miles and it was in a flood. Dealer failed to mention it but carfax pulls up alot. Anyway, had been wanting a bike for a while found a nice suzuki vstrom 650. Great price under $1800.00 cash purchase with dealer fees and all. Bike has 30k miles, had it in a shop. Engine is amazing, Overall really blessed and glad with my purchase. Thank you to the berkenkotter family, from the Smiths.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

The truck needed several thousand dollars worth or work...

1.0
by Jeremy on Sep 02, 2021

The truck needed several thousand dollars worth or work which was not disclosed to me. It was even missing a seat belt. I live In another state. I talked to the dealer to make sure the truck was in good condition. It is a hard vehicle to find so I was willing to drive 11 hours to go get it. The dealer did tell me the truck had rust on the left quarter panel, however Here is the list of broken things not disclosed to me. Missing 3 head rests Missing a seat belt Needs a front right bearing 5 running board brackets rusted through, running boards falling off. Rust on the frame Steering pump starting to go out Bolt in the back left tire Missing door on a center counsel Seat release levers broken off Second row seat wouldn't fold Seats warn out doctored to look okay Rear shocks for back windows warn out Broken parking brake Needs an air filter Giant scratch i still wanted the truck but with the repairs I had to offer what it was worth. They weren’t willing to negotiate below $22,000. The truck is worth about $12,000-$14,000 in this condition. $25,000 in good condition. The dealer said $22,000 was as low as they could go. I left. I wasted two vacation days from work. And $500 in driving expenses. On the positive the dealer was friendly and gave me my down payment back. The dealer was polite the whole time. Just wish he was honest with me.

Customer service 3.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

40+ pictures showed all damages. Many phone calls discussed what you could expect. The bolt in the tire was new to all of us that day, but we were taking care of that. If the truck was nicer, it would have been priced much higher. This truck needed TLC so it was priced accordingly. If we could have taken the $14,000 you offered, we would have advertised it close to there. We do not get paid to NOT sell them. As it is, it sold shortly thereafter to someone else. Thank you

What a great dealership! and Shaun our salesman was...

5.0
by dcdcatlast on Jun 15, 2021

What a great dealership! and Shaun our salesman was wonderful! He worked with us to give us the best deal!! highly recommend them! Shaun is the best! And if we ever are in the market again for a vehicle we will be going to Berkenkotter Motors!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Worked with Shaun Alexander and could not be more...

5.0
by AndrewLopez on Jun 12, 2021

Worked with Shaun Alexander and could not be more satisfied with the customer service that I received. I initially intended on purchasing a 07 megacab but was a little to late on it, Shaun took down my info and kept his eye out for diesel trucks that I might be interested in. No matter how busy he was with other customers he still made time to answer my questions and concerns. Shaun needed up finding me a 2005 F-250 powerstroke that I could not be happier with! I will most definitely be back to Berkenkotter in Parker and I will definitely want to work with Shaun again. I’ve purchased a couple trucks but never have I had a salesperson as kickass as Shaun!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

It was a pleasure working with Shaun. He bent over...

5.0
by 5280.t on Jun 06, 2021

It was a pleasure working with Shaun. He bent over backwards to make the deal work and took great care of me. Great people and great experience.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

The staff at Berkenkotter Motors will go above and beyond...

5.0
by BPeralta28 on May 16, 2021

The staff at Berkenkotter Motors will go above and beyond for their customers ! Shaun went above and beyond to make sure I was in the correct and the best truck that fits my needs and wants.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I worked with Shaun regarding the Leaf I purchased. He...

5.0
by Rawan.elkhatib on Apr 29, 2021

I worked with Shaun regarding the Leaf I purchased. He made it a very easy process and comfortable too! He didn’t push anything I didn’t want or need. I’m very happy

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Berkenkotter of Castle Rock-Salesman FrankieFound our...

4.8
by Charles and Brandi Norsby on Apr 27, 2021

Berkenkotter of Castle Rock-Salesman Frankie Found our toy hauler. They worked hard to get us in. Just had gotten it one day before. We live on the Western Slope, drive 4 hours just to view one. We didn’t like. But found the one we bought. They went through it and put new tires on and we drove home. Very satisfied. Our second purchase.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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