Berkenkotter Motors Castle Rock

4.5

Hours of Operation

Service
Monday
9:00am–6:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–6:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
Closed
Sales
Monday
9:00am–6:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–6:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

107 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Berkenkotter Motors Castle Rock are from Cars.com and DealerRater.com

102 reviews

Unbelievable customer service

5.0
by Scotty Johnson on Dec 12, 2021

I had a problem with a vehicle that I purchased from Berkenkotter motors on a Saturday, I spoke with a woman at the dealership in castle rock, she put me in touch with the owner. I explained the problem and was fully expecting them to blow me off and tell me to wait till Monday. Saying I was surprised was an understatement!! They sent a trailer with a loaner vehicle 3 hours to me to pick up my truck and make sure I had transportation. This is the type of service that we need everywhere and I will only buy vehicles from them from now until forever

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 3.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

as a single mother purchasing a vechile i was treated...

5.0
by lianemclennan21 on Jul 13, 2021

as a single mother purchasing a vechile i was treated respectfully. I felt i got the best deal for my money i felt informed throughout the whole process and i wasn't taken for granted as women. I have purchased several vehicles and have always been treated as part of the family. I have always had a great experience.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Absolutely great dealership ! Above and Beyond Customer...

5.0
by BPeralta28 on May 15, 2021

Absolutely great dealership ! Above and Beyond Customer Service ! Great Priced Vehicles ! Great Financing Group ! Respectful and Friendly Staff ! Got me into the perfect truck for my needs and wants ! Highly recommend Berkenkotter Motors ! Thank You Guys For Everything !

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I purchased a 2014 Ford Escape from Hannah back in...

5.0
by kiwi.chick94@gmail.com on Apr 29, 2021

I purchased a 2014 Ford Escape from Hannah back in February and after 2 months my entertainment system died Dan (owner) went out of his way to satisfy me and ordered parts for it which we thought was going to fix it but seemed to be a bigger problem and Dan has connections with Ford in Castle Rock and he was able to get it worked on ASAP by ford to which it was actually recalled and they were able to fix it for FREE!!! I cannot thank Dan and his crew enough for there awesome customer service they have provided for me!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I cannot thank Dan and his team for the exceptional...

5.0
by kiwi.chick94@gmail.com on Apr 29, 2021

I cannot thank Dan and his team for the exceptional customer service they provided for me. I purchased a Ford Escape from them back in February. And not even two months later my entertainment system went out and Dan and his team went out of their way to fix the issue after ordering parts they realized it’s a way bigger issue. So Dan was able to contact Ford and get it repaired for free as we found out it was a recall and was repaired ASAP. I cannot thank his team enough!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Satisfied customer

5.0
by Charles N on Apr 28, 2021

Great customer service and very helpful. They put new tires on my trailer and made sure we were happy and satisfied with the whole experience. My wife and I will go back to them if and when we find ourselves in need of another vehicle.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Sean Hiner

5.0
by Sean Hiner on Feb 09, 2021

Marko and BJ are awesome. Straight forward, Honest and integrity. The strangest thing I’ve ever experienced at a car lot. New or used. I have already recommended them to my friends and I will be buying my next vehicle with these guys

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello Sean, Thanks for this great review and making a purchase. Thanks for your business and I am glad that BJ and Marko and the castle rock team was able to help you with your purchase. Thanks again and let us know in the future if you need any assistance with any other vehicle needs. All of us at Berkenkotter motors in castle rock thanks you again.

Great service and prices!!!

5.0
by AnastasiaMc on Dec 15, 2020

Very happy with my new 2016 Toyota 4Runner! It’s perfect for my family and I. We were looking for something affordable that also fit our wants and needs! I highly recommend this dealership and especially this location. The whole staff was friendly and gave us piece of mind with their great warranty! Very happy customer!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello and thank you for this review. We are glad that you are happy with your purchase and look forward to helping you with any of your vehicle needs in the future.

Great People to work with

5.0
by Bre Smith on Nov 21, 2020

We were so pleased with the service we received here. Wade and Dan were so helpful and we didn't feel like they were trying to just make money off of us but instead help us find a car that would really suit our needs. We felt they were completely honest and upfront about the used car we purchased. They were also so accommodating to our family allowing us to put our car seats in for a test drive to make sure it would be enough room for our family. They even gave my 3 year old some toys to play with and take home. We are proud to support a small business in our community during this crazy Covid time and will definitely be back when it's time to purchase our next vehicle.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello Bre, Thanks for this great review and making a purchase. Thanks for your business and I am glad that Dan and Wade and the castle rock team was able to help you with your purchase. Thanks again and let us know in the future if you need any assistance with any other vehicle needs. All of us at Berkenkotter motors in castle rock thanks you again.

They called me one time and nothing more even though I...

1.2
by Marv on Oct 27, 2020

They called me one time and nothing more even though I asked they keep me informed. You can’t deal if they won’t talk.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
The information on vehicles provided in this service is supplied by the seller or other third parties; Auto.com is not responsible for the accuracy of such information. Auto.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of use for more details.