BaxterAuto.com

4.2

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

80 cars available See all Cars

Dealership reviews

4.2
Rating and reviews of BaxterAuto.com are from Cars.com and DealerRater.com

184 reviews

I have been going to Baxter Ford for the past seven...

5.0
by Randybrks on Sep 03, 2021

I have been going to Baxter Ford for the past seven years. Sure there were times that i was not quite satisfied but i have watched them continuously get better. Jojo is my service contact person and she never fails to communicate throughout the entire process. I recommend BF!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Abel Thomas was our sales person. He was very...

4.8
by dhhernandez on Aug 21, 2021

Abel Thomas was our sales person. He was very knowledgeable about all vehicles that we inquired about. He was very friendly and did an outstanding job for us in placing us in the correct vehicle. I highly recommend Abel Thomas as a sales person. I also recommend Baxter Ford on West Dodge to purchase vehicles from.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Ron Archer did a fantastic job. His professionalism and...

4.8
by Mjscheer on Aug 20, 2021

Ron Archer did a fantastic job. His professionalism and knowledge was great. Definitely was a good experience and would recommend Ron Archer and this dealership.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I strongly DO NOT RECOMMEND this location, extremely poor...

1.0
by BC1900 on Jul 17, 2021

I strongly DO NOT RECOMMEND this location, extremely poor service and customer care. Grant greeted me and offered to take care of my needs the day I arrived. I chose this location because I have been taking my vehicle here for regular service for years. Upon working through the process we came across a small disagreement that is when Clint the Sales Manager came in. Very typical egotistical sales manager that I quote "in this market, with cars limited, I don't have to do any favors". I called Woodhouse in front of them to let them know they will take care of me and I would not like to travel all the way there if they can just accommodate a small ask. They did not. So I left. Woodhouse not only accommodated perfectly and quickly, but oddly enough had a few old Baxter employees who claimed their work environment was also poor. I hope these two gentlemen's bosses get a chance to read this as I will be sure to spread the word NOT to use Baxter for anything.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Baxter Ford West got my van in right away for an oil...

4.8
by Omahaguy168 on Mar 04, 2021

Baxter Ford West got my van in right away for an oil change. The Quick Lube crew very friendly and had me in and out in less than 45 minutes. They showed me everything they checked over. Very pleased with my visit.

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.

Ronald Archer- was my salesman, did a fantastic job, from...

5.0
by Melinda cary-carel on Feb 14, 2021

Ronald Archer- was my salesman, did a fantastic job, from knowledge of the vehicle like he owned it! And worked with payments as well! Thanks!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Just purchased my second Ford F150 from Baxter Ford West...

4.8
by Monty on Feb 12, 2021

Just purchased my second Ford F150 from Baxter Ford West Dodge. Sales team was great and earned the business. Very friendly dealership and quick to make sure you are taken care of as soon as you walk in the door.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

These two were a great team, very friendly, and worked...

5.0
by AaronS on Nov 03, 2020

These two were a great team, very friendly, and worked hard to help me with my used purchase. I love my new truck and am so thankful for the opportunity

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

This is our first Ford. We bought the Escape SEL from...

5.0
by Mike.Z on Nov 01, 2020

This is our first Ford. We bought the Escape SEL from Ron and Ginny. Excellent experience. All questions answered without hesitation in a friendly manner. Looking forward to working with them and the service folks in the future.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

We bought our Explorer through Ambrose at Baxter West...

4.4
by Londavencil on Oct 30, 2020

We bought our Explorer through Ambrose at Baxter West Dodge, and he was excellent. He was very knowledgeable and helpful in purchasing our vehicle. We highly recommend him.

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.
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