Autorama Sales Inc

3.6

Hours of Operation

Sales
Monday
10:00am–6:00pm
Tuesday
10:00am–6:00pm
Wednesday
10:00am–6:00pm
Thursday
10:00am–6:00pm
Friday
10:00am–6:00pm
Saturday
10:00am–6:00pm
Sunday
11:00am–4:00pm

Cars on the lot

8 cars available See all Cars

Dealership reviews

3.6
Rating and reviews of Autorama Sales Inc are from Cars.com and DealerRater.com

14 reviews

Fraudulent car warranty

2.0
by Laurie on Jul 23, 2019

You would never know anything was wrong. Beautiful process. Problem starts when total price on contract was different. He implies that loans go through when you buy a separate warranty. When I went to use the warranty, they never heard of me or my vin number. He stopped returning my calls. BEWARE!

Customer service 3.0 Buying process 3.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi I'm sorry we have no knowledge of this customer or complaints received of this nature.

Mustang

1.0
by Br on Oct 01, 2018

Dealer said she would change brakes took to real mechanic after purchase to get brakes on, sold me a warranty that does nothing. Absolutely would not recommend

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Warranty never covers wear and tear items. We always explain that. Even if you purchased a new car the warranty never covers brakes, tires, wipers and oil changes.

Shady place

1.0
by Garlyn on Jun 19, 2018

I don’t know how this place could have 4 stars!! With my experience with them they should have -4. I see they like to go behind negative reviews and try to convince people it’s not true but everything I have to say is 100% true. They advertise cars online that they don’t have to sale. I found a truck on their website I live hours away spoke to an employee named junior he had me apply for a car loan on a Friday I was told the truck would be ready on Monday I took a half day off from work to take the long drive but Monday no communication. Long story short it’s been 30 days my loan approval is expired I have no truck and a lowered credit score. I couldn’t even get a sorry or an explanation all I got was they are waiting for a part from bmw and they don’t sell cars that are not road ready. But should cars be ready for the road before they advertise it! And they definitely shouldn’t have people apply for loans when they don’t have the car to sell. After they become shady towards me I notice the truck I wanted was advertised as a 2010 but the sticker said 2012 so did they ever have the truck? It’s still there check it out it’s a 2010 silver x5 bmw. After I complained to the employees sandy she stopped responding to me

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi Garlyn, Sorry this was your experience. We sent that vehicle for service and would not deliver it until any issues had been rectified. Your credit score was not impacted, as we never had to pull a second credit report to finalize the deal. You decided you didnt want to wait any longer. We had no choice since the part ordered from BMW was on back order. Again we apologize this was your experience.

Waste of Time

1.0
by Theresa on Nov 20, 2017

Unfortunately I did not have a good/easy experience from them. I know someone that had purchased their car through Autorama and his experience was much more pleasurable and easy. First I was unhappy that I felt pressured to come in and purchase the car, that day when I was only calling to see if the car was available. Second, when I finally went to look at the car, I put the deposit down. After doing a little more car shopping I found a better car and got a better rate, I called AUtoRama to get my deposit back (which I was told was 100% refundable). Still two weeks later I have not received my money back and I have called several times and I keep getting different answers from them when the money was refunded. All this and I didn't even purchase a car from them. Very Disappointed on the lack of customer service.

Customer service 1.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Theresa came in and we worked tirelessly to get her approved. We finally did, in spite of bad credit and very little money down. Every 10 minutes she would call to change which vehicle she wanted, and ask more questions, which were always repeat questions. Her deposit is 100% refundable. We refunded the deposit the day she requested to cancel the deal. It takes 5-7 BUSINESS DAYS to for the refund to go through the ACH process. As she stated in her review, her friend had a much easier time which his purchase, because he was decisive and had a significant downpayment. In the future please give all details when writing a review. You clearly admitted to not buying a vehicle, but we wasted YOUR time?

Low-stress dealership with good prices

5.0
by Wildlife Fan on Jul 23, 2017

The test drive at this dealership was the most calm and pleasant test-drive I experienced at any of the dealerships I visited. Vidal, the Sales Representative, and Sandy, the Office Manager, are both down-to-earth, approachable people, very easy to talk to, and forthcoming with information. The car prices were very reasonable, to me. I highly recommend you give this dealership a chance if you want to be able to see a car without having high-pressure tactics used on you.

Customer service 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thanks, Enjoy the car!

great service

5.0
by Harold on May 03, 2017

Everyone there was helpful and the buying process was simple. The car I bought was also fairly priced.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks, Enjoy the car!

Unreliable

1.0
by DisappointedCustomer on Apr 22, 2017

I made an appointment to test drive a specific 2007 Honda Civic and when I arrived, the lady stated that the manager had taken it home last night and subsequently got food poisoning so he/she couldn't drive the car back. If I am traveling a far distance to test drive a car and I have an appointment, I fully expect the vehicle to be in the lot. I do not appreciate being disregarded as a customer.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

We are sorry that your visit wasn't a 5 star experience. We aim to go above and beyond for our clients. Unfortunately, this situation was out of our control as we didn't know he would get sick. The car is available and ready for your showing. We know how inconvenient it can be to commute in order to see a vehicle and it not be available. Please accept our apologies and give us the opportunity to impress you with this amazing car and great customer service.

Best dealers. No questions about that

5.0
by Satreda on Feb 21, 2017

Best car buying experience I've ever had. The staff is kind and courteous. They were not just there to sell me a car. They helped make sure it was the right car for me and my family. They went beyond to make sure everything was great before we drove off. I've had my car for about a week now, and still they are there for any questions or concerns I may have.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks for your business!

Great Experience

4.6
by Raphael on Jan 05, 2017

I purchased my car in December of 2016 with the help of Joudy & Ryan... They offered outstanding service & excellent help, & did fantastic work in finding me a low interest rate on my payments. My vehicle is a 2009 model & over the past month I've been driving the vehicle the only issue I have dealt with was the need for a new battery (which is to be expected in a used car 7/8 years old). I would highly recommend AutoRama to anyone looking to get into a used car.

Customer service 5.0 Buying process 5.0 Quality of repair 4.0 Overall facilities 5.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks for your business.

Thank you

5.0
by Donald McNulty on Nov 24, 2016

I would like too take a moment to thank Donna and Ryan, for helping me in a time of crisis. I need a better car, and my credit was not all that great. they got me approved at a good monthly rate, and I was able to purchase a very nice 2012 Volkswagen Jetta. The finance process, was so easy, Ryan did it all. Donna made certain my new car was detailed, serviced, and ready to go. I would highly recommend them, they are like family. Thank you again. Don McNulty

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for your business!

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