AutoNation USA San Antonio

4.8

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–7:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–9:00pm
Sunday
Closed

Cars on the lot

186 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of AutoNation USA San Antonio are from Cars.com and DealerRater.com

57 reviews

Ask for Mitch Ramirez!!!

5.0
by Skyheart13 on Mar 28, 2022

Coming to autonation was the best decision for my auto purchase. It was a hassle free experience. My salesman was easy to talk to. He helped me find the perfect vehicle for my family. Thanks Mitch Ramirez!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Coming to autonation was the best decision for my auto

5.0
by Alice Barrera on Mar 27, 2022

Coming to autonation was the best decision for my auto purchase. It was a hassle free experience. My salesman was easy to talk to. He helped me find the perfect vehicle for my family.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Let me start by saying this was the most easiest way to

5.0
by The Banda family on Mar 25, 2022

Let me start by saying this was the most easiest way to purchase a vehicle. Frances & Tarra are sweethearts and very professional ladies. They are there only to help with your wants an needs when buying a vehicle. They truly listen and help in anyway they can so you can drive away in your dream vehicle. So if your in the market for a vehicle Autonation is the place to go. Don’t forget to ask for Frances or Tarra. Thank you ladies I am loving my Subaru!!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

We viewed a 2010 Dodge Ram 1500 on the AutoNation San

1.0
by Pepperzonian on Mar 17, 2022

We viewed a 2010 Dodge Ram 1500 on the AutoNation San Antonio website, and went to go see it on Wednesday night, 2 March 2022. Upon arrival, we were told that the vehicle had been transferred to Austin, was no longer on their inventory, and we should have called first to verify. We were told that the vehicle would be brought back to San Antonio the next morning (Thursday) and could be delivered directly to our home by the afternoon. We completed the paperwork, and they ran a hard pull on my wife's credit and came back with a score of "0" as if she had no credit history. My wife has over 15 active credit cards, all in good standing, and a score of "zero" didn't make sense, but we agreed to an APR of 24% and moved forward with a deposit of $2500. By 3pm, I had not heard from anyone about the delivery, and I called. I was told the windshield had a crack and they had to wait for the glass guy the following morning, the vehicle would be delivered soon after. Friday came with no delivery, no alert, no contact. I called. They then told me that the oil pan had a crack, and it was throwing an error code, so it had to be replaced. We then decided that the truck was not for us since we had not seen it, driven it or been updated on status at all. We contacted our salesperson and Finance Director, and told them we no longer wanted the phantom truck, and wanted a full and immediate refund. Here is a copy of the Sales Guarantee: ************************************************************************* "Money-Back Guarantee Our 1Price Pre-Owned Vehicles are backed by a 5-day, 250-mile Money-Back Guarantee. 1If you decide to return your vehicle, we’ll refund your money. No questions asked." *********************************************************************************************** We were told it would take 24 to 48 hours for the refund to be credited. This occurred on Friday evening, 4 March 2022. As of today, 17 March 2022, we have neither heard from AutoNation, nor received any refund. They have been unprofessional and rude on the phone when we asked for an updated status. We have filed a fraud dispute with our bank.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Great experience!

5.0
by Brenda H on Mar 16, 2022

I had a great experience at Autonation. My associate, Mitch, helped me find the perfect vehicle. He made the process from start to finish easy, quick, and he was very straight forward with me. Overall, I am so happy with my purchase and the experience.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello Brenda, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

I had a great experience at Autonation.

5.0
by hulahulaboo_brenda on Mar 16, 2022

I had a great experience at Autonation. My associate, Mitch, helped me find the perfect vehicle. He made the process from start to finish easy, quick, and he was very straight forward with me. Overall, I am so happy with my purchase and the experience.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Straightforward, Quick process, and Best customer service

5.0
by Daniel Vasquez on Mar 15, 2022

Straightforward, Quick process, and Best customer service you could ask for. Ask for Trenton! He took care of everything. I definitely recommend them!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi Daniel, thanks so much for the warm recommendation of the team here at AutoNation USA San Antonio. Don't hesitate to call us if you ever need anything. Be safe on the road!

Best Customer Service

5.0
by Daniel Vasquez on Mar 15, 2022

AutoNation gave me the best price and the best customer service anyone could ask for, Straightforward and Helpful all along the way. Ask For Trenton he took care of everything, Great place! I definitely recommend them

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello Daniel, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation USA San Antonio and we hope to be of service again in the future.

One of the best dealers I’ve been to.

5.0
by Enrique on Mar 06, 2022

Great dealership to get a car, the employees all nice and mitch he is very helpful and kind thanks to his help i got the car I wanted!!!

Customer service 5.0 Buying process 4.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Enrique, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Ask for Mitch

5.0
by Mark S on Mar 06, 2022

Mitch was great. Highly recommend him. Made multiple promises during the process and delivered on each one. Will be back for sure for future purchases.

Customer service 5.0 Buying process 4.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Mark, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation USA San Antonio and we hope to be of service again in the future.

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