AutoNation USA Houston

3.9

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–9:00pm
Sunday
Closed

Cars on the lot

201 cars available See all Cars

Dealership reviews

3.9
Rating and reviews of AutoNation USA Houston are from Cars.com and DealerRater.com

120 reviews

Very easy to do business with. Quick response once my...

5.0
by Cobraman on Oct 04, 2021

Very easy to do business with. Quick response once my request was submitted. Provided fair prong and a thorough sale process.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Outstanding experience from start to finish. No pressure....

5.0
by blair.westmoreland on Sep 09, 2021

Outstanding experience from start to finish. No pressure. No tricks. None of the annoying business practices that most dealerships employ. The sales manager went out of his way to make sure I was happy and kept me in the loop through the entire process. The finance manager wasn't pushy and didn't try to force any type of up-sale on me. Ron was a great salesman. He was courteous and friendly and really treated me like I was a family friend more than a customer. He didn't pressure me with my first vehicle choice, even when that didn't work out. He helped me find the vehicle I was looking for and even drove an hour across town to pick that vehicle up. When I am in the market for my next vehicle I will buy from Auto Nation. I would recommend them to any family member or friend.

Overall experience 5.0 Does recommend this dealer.

Knowledgeable team, easy to work with. Provided all the...

5.0
by Mark on Sep 02, 2021

Knowledgeable team, easy to work with. Provided all the necessary information including other options to consider. Made it easy for me to provide my own.financing. No pressure or funny sales tactics. There’s no room to negotiate, I tried. Communicated well. But most importantly, they are kind.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Gabriel Leon was great to deal with

4.6
by Sam L on Aug 13, 2021

I had been shopping for a clean Mustang Convertible for a couple of weeks to replace an older one. I changed the search parameters up 1000 dollars and a clean 2010 V6 Convertible popped up at Auto Nation. I contacted the dealership to confirm it was there and set an immediate appointment. My salesman was Gabriel Leon. We walked around the car and did a test drive. During the drive I found no mechanical issues except for the drivers windshield wiper being lose. The car had a pretty decent fender ding which Gabriel Sai would be repaired at their body shop. I placed my deposit and while work progressed in the coming days did the paperwork. The repair was great BUT the detail/make ready shop failed to remove all the overspray from the fender repair. Had I noticed that I wouldn't have taken delivery. Otherwise Gabriel and Auto Nation N Freeway Houston were great to deal with. After about 4 hours hard work in my garage I was able to get most of the overspray off but am still working on the paint tape lines.

Customer service 5.0 Buying process 5.0 Quality of repair 3.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Sam, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Excellent experience!

5.0
by David D. on Jun 26, 2021

Thanks Chris & Jonathan for a smooth & easy transaction!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Selling my vehicle

5.0
by John chapman on Jun 24, 2021

Chris and his team were very professional. The experience was Quick, Fast and Easy.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Autonation USA Houston

5.0
by Eric martinez on Jun 24, 2021

Jeremiah and the finance team really did right by us! Never pushy and always accommodating, would definitely recommend!

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Purchase used car

5.0
by Veronica Jones on Jun 20, 2021

Tony, salesman, has left in me a good image of AutonNation on N. Fwy by his professionalsm, real customer caring and respect. Tony is an asset that will draw more customers to AutoNation by his different way of influencing of purchase: Trust and Sincerity, Focus on mutual interest.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

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5.0
by Michelle romero on Jun 20, 2021

Defiantly coming back for my next vehicle purchase

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great customer service

5.0
by Linda Faye Anderson on Jun 12, 2021

I had a great experience chris tansiongco was amazing at helping me with process of selling my car

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi Linda, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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