AutoNation USA Houston

3.9

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–9:00pm
Sunday
Closed

Cars on the lot

216 cars available See all Cars

Dealership reviews

3.9
Rating and reviews of AutoNation USA Houston are from Cars.com and DealerRater.com

119 reviews

Avoid at all cost or it'll cost you.

1.0
by Nelson on Dec 13, 2021

This place is trash. Left me with a 1100 bill and only covered half and max 500. Gave a trade in for 3k and selling it for 7k I couldnt get my car back.so I was stuck with this car that had a check engine light On top of that they are blackmailing me the 500 for the bad review.... Its not about the money Alan Schmitt and DanDrisckle.

Customer service 2.0 Buying process 5.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

AutoNation USA Houston did a wonderful job working with...

4.0
by jila_thornton on Dec 04, 2021

AutoNation USA Houston did a wonderful job working with my husband and myself on finding us a vehicle. We told Bruno and Will our budget and limitations and they managed to find a way. The atmosphere was friendly and there wasn't any pressure. We will definitely purchase from AutoNation in the future.

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.

I purchased a used 2017 Ford F-250 King Ranch that I saw...

5.0
by Edwinz29 on Nov 28, 2021

I purchased a used 2017 Ford F-250 King Ranch that I saw on the internet. From the moment that I arrived, I was greeted by a friendly salesman, Hector Andrade. I told him what vehicle I was there for and he quickly obtained the vehicle information and said let’s go for a drive. I knew that’s what I wanted so after the test drive we started the paperwork. Everything was smooth as can be and the George Schultz, my finance guy, was the nicest guy and eager to get my documents done so I could be on my way. I’m telling you, best decision I made going there and their customer service was top notch! I already recommended some family members who are actively looking at their inventory and hoping to deal with Hector and George. If you have a chance, stop by and check them out! They’re at automation on I45 in Houston.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Julian was so very helpful while we were browsing for...

5.0
by davidpifer on Nov 12, 2021

Julian was so very helpful while we were browsing for vehicles. I will definitely return.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great service all my questions where answer. They were...

5.0
by maxrebolloso71 on Nov 11, 2021

Great service all my questions where answer. They were able to work with me very friendly people satisfied with the service

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Greatest dealership on earth 🌎

5.0
by Mr. C on Nov 10, 2021

I came into the dealership not knowing what to expect immediately I was greater with the warmest welcome to the greatest dealership on earth and from that point on my experience was nothing less than amazing friendly staff helpful managers and caring finance team and a awesome General manager I recommend everyone searching for a vehicle to come here you will not be disappointed!!!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

I came in with a pre-approved loan at 1.95% for 72 months...

2.0
by Jarod on Nov 09, 2021

I came in with a pre-approved loan at 1.95% for 72 months through Randolph Brooks FCU. This was not accepted by your Finance due to RBFCU’s payment method. Every other dealership I’ve been to has accepted RBFCU’s payment without hesitation. But because of that, I had to have addt’l credit checks shotgunned out to find the lowest rate possible on a 72 month term, which wound up being 3.9%...and I have a credit score in excess of 800!!! 😡 I also intended to write a check for a large portion of my down payment, in addt’n to the $11k in cash that I brought in. A personal check also was not accepted by your Finance. Fortunately, after a 30 min. wait to hear back from the GM, your Finance was given approval to accept the majority of my down payment via credit card vs. personal check...and I still gave $11k in cash. My “opinion” is that despite your beautiful dealership, you have become too big and in doing so, have lost any semblance of concern for the individual. The experience was pretty bad. We were pretty confident for a time that despite our total capacity to purchase your vehicle, due SOLELY to your business’s rules, we were going to leave there without it. My wife and I felt like just another number being shuffled through the gates. We were there for FAR longer than anyone should be who had EVERYTHING lined up the way I did prior to even entering your dealership. I have bought so many cars over the years and have never had such difficulty paying for them as I did through Auto Nation Houston. What should have been a very short, very pleasant experience turned out to be anything but that. Fortunately, the car is amazing. 2013 Mustang BOSS 302

Customer service 5.0 Overall experience 2.0 Does not recommend this dealer.

This is my second time purchasing a vehicle with...

5.0
by Ashleyngipson on Nov 09, 2021

This is my second time purchasing a vehicle with AutoNation. I also always get my car serviced through them. I’ve been very happy with the entire process and the atmosphere of the team. They have the best, coolest and most helpful team. I always feel I’m in good hands and will continue to be a dedicated customer!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Hi bought a truck and when I went to financing the price...

1.0
by RyanSimmons on Nov 08, 2021

Hi bought a truck and when I went to financing the price changed all these add-ons that and paint repair and $1000 for this and $600 for this do not come here

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

We had a wonderful experience with our salesperson...

5.0
by Juliedjohnson01 on Nov 08, 2021

We had a wonderful experience with our salesperson Cornell. We are incredibly happy with our newly purchased vehicle. Sales Manager Justin was also very friendly and helpful. We would definitely recommend everyone to buy a car from AutoNation USA Houston!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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