AutoNation Hyundai North Richland Hills

4.6

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
Closed

Cars on the lot

72 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of AutoNation Hyundai North Richland Hills are from Cars.com and DealerRater.com

255 reviews

New Sonata Limited

5.0
by Stephen Gunn on Jan 28, 2021

Denise and Chad were wonderful! They explained everything, and were willing to bend over backwards for us. Thank you!!!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Stephen, thank you for your kind review; we are happy to pass along your comments to Denise and Chad here at AutoNation Hyundai North Richland Hills! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Service team

5.0
by Eduardo Garcia on Jan 25, 2021

Great service and a great team that takes care of you like family member.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We appreciate you taking the time to leave us a response, Eduardo! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Service visit - car shopping

5.0
by Michael Smith on Jan 22, 2021

Brought my Elantra in for first oil change and software update. While waiting had a conversation with Jesus R about a Sonata. He was helpful and knowledgeable about the car's features (Sonata Ltd). He helped us get the Elantra last year. The service department was finished with my car in a reasonable amount of time. All in all, a very good visit.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Michael, thank you for your positive review. We're happy to have been of service to you!

Great Early Bird Customer Service

5.0
by Mia on Jan 22, 2021

I came in for a recall repair that should have taken almost 3 hours to complete. They were able to get in out in half the time due to making a 7am appt. I recommend doing a 7am, so you get in and out.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for taking the time to let us know how we did. We hope you have a great day!

AutoNation Hyundai NRH, Texas

4.7
by Gary Gadd on Jan 14, 2021

Took my 2010 Santa Fe in for an idiot light. The problem was diagnosed and the fault repaired promptly. Their subsequent inspection found few issues with my old vehicle, one of which we agreed they correct, the rest goes on my list of to-do's at home...none are serious, just routine. 170,000 miles so far and no major issues with the vehicle. Staff was courteous and very helpful. No pressure for additional services or sales. Comfortable waiting area for anyone needing one. Consider AH-Hyundai for things you can't fix yourself. Their repair prices are competitive with many local shops. Thanks again.

Customer service 5.0 Quality of repair 5.0 Overall experience 4.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for taking the time to share your feedback with us. Please let us know if there is anything else we can do for you; we are more than happy to help!

gregg.brunk@yahoo.com

5.0
by Gregg Allan Brunk on Jan 12, 2021

I like dealing with Mike in Service at AN Hyundai in NRH because of his friendlyness and knowledge and honesty.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Hyundai North Richland Hills. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great Experience

5.0
by Jennifer Brockett on Jan 09, 2021

Mo was wonderful and attentive! He listened to what I needed and was patient through my decision making and ultimately, helped me choose a new car that will work for my lifestyle.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Jennifer, thank you for your kind review; we are happy to pass along your comments to Mo! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Kathleen Doucet

5.0
by Kathy Doucet on Jan 08, 2021

AMAZING!!! Mike is my customer advisor amazing person amazing customer service. The experience is always been the top!

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Kathy, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Hyundai North Richland Hills. If there is anything more we can do for you, please don?t hesitate to reach out. Come back and see us any time! Take care!

Highly Recommend this Dealership

5.0
by Judge Bugbee on Jan 05, 2021

We recently visited AutoNation Hyundai in North Richland Hills. The team exceeded our expectations helping us with our new car purchase. They actually located a very hard to find vehicle with exactly the specs we challenged them to find. We could not be happier to know we now have a great resource for future car purchases. Thank you so much to Jerry and the team at AutoNation Hyundai North Richland Hills.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

Good Price But Car Has Issues

2.3
by Out of State Buyer on Jan 03, 2021

We purchased a pre-owned vehicle from out of state and had the vehicle shipped out of state. We were fine with what we saw on all the pictures (because we knew it was used) but had to trust there was nothing that was wrong that we could not see (since we could not test drive it - mistake). We had to rely on the dealership to let us know other things were wrong with the vehicle (ex. When the vehicle idles or the brakes are pressed it makes a loud humming sound and neither of the plugs to charge the cell phone work so this is a problem when traveling long distances). These thing would have been obvious to anyone who drove the vehicle while at the dealership and would have been obvious prior to loading it onto transport to be shipped to us. We would not have purchased the vehicle if we would have know these issues existed. The sales people were friendly at first and helpful and then put heavy pressure on us by phone, text, and email to I try to get us to do any number of things that made us very uncomfortable. A fast and sloppy job (incorrect information on contract/documents) was done with them and had to be physically mailed back twice to get it right which is frustrating and time consuming all the while we are without a vehicle to drive. All in all they run you through like cattle and you only represent $ signs. Be wary about buying a vehicle from them sight unseen. There is a reason why used car dealers/sales people have a negative reputation because they will do anything and say anything to sell a car even when it is not representative or accurate. It was too late to do anything once we had signed paperwork and the vehicle was delivered. Unfortunately we will never do another transaction with them even though they seem to be a dealership in a decent vehicle price market.

Customer service 2.0 Buying process 2.0 Overall experience 3.0 Does not recommend this dealer. Did purchase a vehicle.
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