AutoNation Honda Thornton Road

4.5

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–9:00pm
Sunday
12:00pm–6:00pm

Cars on the lot

55 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of AutoNation Honda Thornton Road are from Cars.com and DealerRater.com

998 reviews

They always give great service and even if they are busy

5.0
by littlelo.1210 on May 23, 2022

They always give great service and even if they are busy they always provide a thorough job with your vehicle and are very helpful with any questions

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I was there, I'm very angry about the screws left off my

2.0
by Matilda on May 23, 2022

I was there, I'm very angry about the screws left off my cover under crv. I was driving and it came off on the middle of the expressway, this is my second experience with this honda place. First time a screw was left off when my oil was changed and oil leaked in my driveway.

Customer service 2.0 Overall experience 2.0 Does not recommend this dealer.

My car was not washed and vacuumed & sanitized after

4.0
by msdevine8-honda crv on May 23, 2022

My car was not washed and vacuumed & sanitized after service; a reminder sticker for next service due date was not put on the windshield. I am VERY disappointed by the lack of these services which you did in the past. I would like you to wash, vacuum & sanitize & put a reminder sticker for next service due date on my windshield the next time I bring my car in for service as a courtesy to your customers will be appreciated. That's what service is all about, since I'm paying you to service my car.

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.

No pressure friendly atmosphere, there business model is

5.0
by amin on May 23, 2022

No pressure friendly atmosphere, there business model is definitely customer oriented. Sales personal worked with me to get where I wanted to be with pricing. Drove out smiling. Looking for a car then go to Auto Nation Honda.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Steve Shaddix and crew were very accommodating and

5.0
by Crichardconti on May 21, 2022

Steve Shaddix and crew were very accommodating and helpful. They made it very easy to purchase the car and I believe gave me a very very fair price for my trade-in. I love this dealership!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I had a great experience at this dealership, after going

5.0
by lmw92 on May 20, 2022

I had a great experience at this dealership, after going to several others in the area. The sales rep was friendly and kind, and alongside their finance manager, answered all my questions thoroughly. I felt supported through the process.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Very poor management and service.

1.0
by wcmills23 on May 17, 2022

Very poor management and service. I was unable to get complete repairs done on my vehicle and trying to get a follow-up calls from the service department was virtually impossible. They released my vehicle to me without completed repairs and key personnel which worked on my vehicle were no longer employed there. There was no effort to compensate all the inconveniences that I went through. I do not recommend this service department to anyone.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hi, we are deeply disappointed by your experience at AutoNation Honda Thornton Road. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (770) 674-6078 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Andre M.

5.0
by Jessica R on May 17, 2022

Andre M. was absolutely wonderful and a pleasure to work with! I was so sad that all of the Hybrid CRV’s were sold. But he made sure I was informed and went above and beyond to make sure I was happy with my purchase. I ended up going with the HRV. So glad to be apart of team Honda now!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

My buying experience was near perfect.

5.0
by Joey.williford on May 17, 2022

My buying experience was near perfect. I worked directly with Jena and Adrian via phone, text and email, before flying in and receiving the 2022 Honda Accord. They were both class acts. Jena’s clarity and professionalism during the first conversation pretty well had me sold. When I get ready to purchase in the future, my first phone call will be to Autonation Honda Thornton Road to speak with Jena Drummond.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I was pleased with my oil change appointment.

5.0
by Patches3510 on May 16, 2022

I was pleased with my oil change appointment. The service was prompt with good customer service.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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