AutoNation Honda Renton

4.6

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
10:00am–7:00pm

Cars on the lot

127 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of AutoNation Honda Renton are from Cars.com and DealerRater.com

947 reviews

Sales associate was helpful, friendly and prompt.

3.0
by E on Jun 12, 2022

Sales associate was helpful, friendly and prompt. Our dealings with him were very good. The service department was inspecting and replacing a part that was broken. They had the vehicle for 6 days to replace a broken part, didn't communicate in a timely manner, and didn't follow through even though the sales department told us to take the vehicle into the service department. There was no reason for them to have the vehicle in their possession for 6 days waiting for a part. By this time, our 5 day return policy was over and we never even got to check out the vehicle and drive it. Since then, we have discovered other things are broken on it that were not noted on their inspection paperwork. One item was fine on our test drive and then was broken after we picked. Then after the service department worked on the mirror, now one window doesn't even roll down on that side. Very disappointed that we paid an inflated price for a well used vehicle with high miles, body damage, as well as electrical issues that were not disclosed or discovered until after we finally got the vehicle in our possession.

Customer service 3.0 Overall experience 3.0 Does not recommend this dealer.
Dealer Responses

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (425) 526-5088 -- we hope to hear from you soon.

I was taken care of by Aaron and the rest of the members

4.0
by wrenbrin on Jun 11, 2022

I was taken care of by Aaron and the rest of the members of the service department. I went in to have glue removed from the dash and a new key made for the car I had just bought on Tuesday. Ray M. the one who sold me the car informed me last min. that he could not get me the spare key that he like he promised he would numerous times. Aaron in the service department was able to get me my key for free and make sure I was out on time so I could get to work on time.

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

We bought our vehicle from this dealership in Jan 2021.

1.0
by Emstickley on Jun 09, 2022

We bought our vehicle from this dealership in Jan 2021. We TRY to use the dealership service department for routine maintenance but we have never had such a horrible experience directly from an auto dealership! They apparently do not offer loaner vehicles AT ALL. We drive in from Enumclaw... which sometimes takes up to an hour. They offer Lyft rides, which cost them $70+ to send us home (one way). They then asked us to secure our own ride back.... so my husband arranged an appointment and explained the situation. he was promised a rental vehicle (this costs the dealer approx $55). He arrives to the appointment promptly at 7:30am, only to be told that Enterprise has no available vehicles. This is a huge letdown. You'd expect buying a brand new vehicle from a reputable brand like Honda, they'd do more to ensure customer satisfaction. I've always associated taking vehicles to the dealership for maintenance as a "luxury" option. Apparently good ol JiffyLube does it better than Renton Honda. Save yourself the time and money and avoid the Service Department

Customer service 4.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hi, we are deeply disappointed by your experience at AutoNation Honda Renton. Please call our General Manager at (425) 526-5088 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Efficient and effective but sometimes suspicious of over

4.0
by Richard Martin on Jun 08, 2022

Efficient and effective but sometimes suspicious of over charging For example yesterday took car in for service and they found a rodent nest Got an email during day that they removed it at no charge When I got there I had to pay $163 for removal and clean up Inconsistencies make me suspicious Was this really necessary especially with $1400 bill Probably took 10 minutes with a vacuum because it was the beginning of a nest with a little debris

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Hi Richard, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Nate, the service advisor was amazing!

5.0
by Cai Zeng on Jun 08, 2022

Nate, the service advisor was amazing!! I brought my car for an oil change but he was also kind enough to take a look at my windshield wipers for me. Whatever it was, he fixed the problem without hesitation in less than 5 minutes. Very knowledgeable and professional. Not only that but he was also very friendly and talkative. I love coming to Autonation Honda Rention. Everyone here is amazing. I’ve been serving my car here for lord knows how long… Every advisor I’ve encountered has been amazing! Highly recommend this place to service your vehicle.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi Cai, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Kick the tires and light the fires... These guys !

5.0
by Bigdaddyeakes on Jun 08, 2022

The price was set and a good one at that. My family and I were trading in two vehicles and were given a better price than we could have sold them privately. Good job guys!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

There was no pressure and Jeff was excellent to work

5.0
by mccormick1972a on Jun 06, 2022

There was no pressure and Jeff was excellent to work with. He made my buying experience very easy.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

I usually get my car washed…what happened this visit…was

4.0
by michael on Jun 04, 2022

I usually get my car washed…what happened this visit…was it out of service or no longer offered? The service here is great though!

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Hi Michael, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (425) 526-5088 to discuss what we can do to help.

Angela was very helpful.

4.0
by Kenmack1964 on Jun 04, 2022

Angela was very helpful. Took awhile of dealing but I did get the payments down to what was manageable.

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Everyone was extremely nice and accommodating to my

5.0
by carleyburton on Jun 03, 2022

Everyone was extremely nice and accommodating to my needs! Very appreciative for the support I received

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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