AutoNation GMC Mendenhall

4.5

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed
Sales
Monday
8:30am–7:00pm
Tuesday
8:30am–7:00pm
Wednesday
8:30am–7:00pm
Thursday
8:30am–7:00pm
Friday
8:30am–7:00pm
Saturday
8:30am–6:00pm
Sunday
1:00pm–5:00pm

Cars on the lot

66 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of AutoNation GMC Mendenhall are from Cars.com and DealerRater.com

157 reviews

Owner

4.0
by Janet Ayers on Mar 08, 2022

Nice people but even with an appointment I was there for nearly 3 hours just for an oil change

Customer service 5.0 Buying process 3.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Janet, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1262. We hope to hear from you.

Will definitely be back!

5.0
by sapp1971 on Mar 04, 2022

Will definitely be back!! The service was great!! My service advisor took great care of me and the Service Manager even came out to tell me hello and that he appreciated me coming in.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I’m not satisfied.

1.0
by Shaketafalls on Mar 01, 2022

I’m not satisfied. It took 4 hours just for an oil change. I wouldn’t recommend this service to anyone

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (901) 209-1262 so we can work towards a resolution. We look forward to hearing from you. Take care!

Great service and a real good staff answered every

5.0
by gsalazar72111 on Feb 25, 2022

Great service and a real good staff answered every question I asked and made me fill good about the suv purchase

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you for the review!

Great job.

5.0
by Chelseakailyn on Feb 24, 2022

Great job. Mr Mitchell is very understanding of me and my family needs when it comes to the best help with our vehicles. Thanks a lot

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi Chelseakailyn, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Mr.

5.0
by lenwoodreed on Feb 22, 2022

Mr. Campbell, Mr. Hollister, Mr. Suide, Mr. Vernon all played a very crucial role in getting my new GMC Yukon Denali delivered. Mr. Suide stayed on top of the processes and kept me update all the way through. Mr. Campbell & Mr. Hollister sprung into action to get the deal worked out an was very instrumental in securing my input and closing the deal. Mr. Vernon was impeccable in the handling and arranging of the financial aspect of this closing. He valued my input, answered my questions and even made a few suggestions. This was the most simplified experience ever in the auto buying process.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello Lenwoodreed, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

Initially I was not pleased with the dealer after

5.0
by sics on Feb 22, 2022

Initially I was not pleased with the dealer after patronizing it for many years, and then a mechanic named Bobby worked on my car and fixed it. He is very intelligent and knows what he is doing, assess the problem, analyze it, and resolve it. He restored my faith in the ability of the company to fix my car. Thank you.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi Sics, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

You shall! Thank you.

Okay okay thanks thanks thanks thanks thanks thanks

3.0
by wwhilliard on Feb 21, 2022

Okay okay thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks again t

Customer service 4.0 Overall experience 3.0 Does recommend this dealer.
Dealer Responses

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

The timing good,the inspection point Chek good, wait area

5.0
by reginatownsend24 on Feb 18, 2022

The timing good,the inspection point Chek good, wait area good, service advisor good, service good.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Good not great services.

4.0
by Killerkingjames on Feb 17, 2022

Good not great services. I had to wait over two months for parts. Tire pressure light was on had yo ask them to check it after they finished with what they worked on. Thanks

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Hi, we appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!

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