AutoNation GMC Mendenhall

4.4

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed
Sales
Monday
8:30am–7:00pm
Tuesday
8:30am–7:00pm
Wednesday
8:30am–7:00pm
Thursday
8:30am–7:00pm
Friday
8:30am–7:00pm
Saturday
8:30am–6:00pm
Sunday
1:00pm–5:00pm

Cars on the lot

38 cars available See all Cars

Dealership reviews

4.4
Rating and reviews of AutoNation GMC Mendenhall are from Cars.com and DealerRater.com

138 reviews

The experience was wonderful my salesman showed me all...

5.0
by Timika on Jan 23, 2021

The experience was wonderful my salesman showed me all the features,, very patient will all my needs concerning a large purchase. Wasnt time consuming and I love my new vehicle

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, we are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

Please do not take your car here. It is nothing but a...

1.0
by carlover on Dec 08, 2020

Please do not take your car here. It is nothing but a scam. They take your money and over charge you for something they do not even fix. Leaving you out of money and with a more messed up car then before

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hi there, I would like to get some more details about your experience with us. If you are willing, please call our General Manager at (901) 654-4307 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Personalized and priority.

5.0
by Milton Turnerhill on Jul 01, 2020

Service advisor was personable and thoroughly researched my issue. Knowing I was from out of state and trying to travel back the same day, he pout me under priority. Felt personal and was very appreciated. I made it home safely and with confidence due to his actions.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Milton, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

Tim?s repairs

2.3
by Tim Hardaway on Jun 25, 2020

Very poor customer service I did not receive updates on my car I kept calling and calling . I was not even notified that my car was ready for pick up.On two occasions that I did through to Joe .I was told that he they would call me back and he never did

Customer service 1.0 Quality of repair 3.0 Overall experience 3.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Tim, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1262. We hope to hear from you.

The entire team was phenomenal! Heather rocks and forgive...

5.0
by ykbuchanan on Jun 23, 2020

The entire team was phenomenal! Heather rocks and forgive me for not remembering the gentleman’s name in the first office (Young African American with glasses), he ran out to greet me! Super friendly

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Ykbuchanan, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation GMC Mendenhall! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

2014 Chevy Traverse

5.0
by Tabitha Snell on Jun 02, 2020

Great experience! Great customer service! Staff friendly and professional!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Tabitha, thank you for taking the time to share your feedback with us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

If I could give this place a negative number I would. I...

1.0
by Rikey456 on Mar 20, 2020

If I could give this place a negative number I would. I went to purchase a vehicle, was there for 4 hours. No communication, whatsoever. I said I had financing already and they still ran my credit 5 other times. I wouldn't recommend this place to my worst enemy.

Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

We are disappointed to hear that you did not have a more positive buying experience with us at AutoNation GMC Mendenhall. If you'd like, please contact our General Manager at (901) 209-1262. We'd appreciate the chance to make your experience a positive one.

Auto nation

4.8
by Kimberly Blaylock on Feb 22, 2020

My salesman knew what i wanted and very fast service Charles Oliver was my salesman he was very professional

Customer service 5.0 Buying process 5.0 Quality of repair 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Kimberly, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Don’t go to GMC Autonation Mendenhall Memphis Tennessee...

1.0
by roward1959 on Dec 15, 2019

Don’t go to GMC Autonation Mendenhall Memphis Tennessee I took my 2011 Buick Regal 77,000 in July 2019 for a oil change a week later my air conditioning system stop blowing cool air took it back to Autonation GMC a cord in the dashboard a week later doing repairs call stating they over look the condenser hii I w they where interested in tampering with customer vehicle to get them to come back and be interested in there new finance program. The cost was $1700 . They are a ripoff.

Overall experience 1.0 Does not recommend this dealer.

Used vehicles watch what you buy you might be sorr

1.5
by Randy summerville on Nov 21, 2019

Watch buying a used vehicle I bought a 2011 F150 XLT come to find out it's not a XLT it's a XL they sold me the truck is a XLT never buy from AutoNation GMC again charge me more than the truck was worth just found out today 11 21 2019

Customer service 1.0 Buying process 1.0 Quality of repair 3.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Randy, thank you for bringing this matter to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (877) 890-2418 -- we hope to hear from you soon.

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