AutoNation GMC Mendenhall

4.4

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed
Sales
Monday
8:30am–7:00pm
Tuesday
8:30am–7:00pm
Wednesday
8:30am–7:00pm
Thursday
8:30am–7:00pm
Friday
8:30am–7:00pm
Saturday
8:30am–6:00pm
Sunday
1:00pm–5:00pm

Cars on the lot

56 cars available See all Cars

Dealership reviews

4.4
Rating and reviews of AutoNation GMC Mendenhall are from Cars.com and DealerRater.com

93 reviews

I love my car, however, the seller was not honest and...

3.0
by dr.nicolesmith on Jan 21, 2022

I love my car, however, the seller was not honest and bringing it back to get it repaired was unpleasant. They promised that for the first 90 days anything wrong with the car would be covered. That was a lie. My car was serviced again yesterday, one of the repair’s needed were not “covered” and the other repair was incomplete. I’d considered taking it back for maintenance, but I don’t think that’ll happen. Smh 🤦‍♀️

Customer service 3.0 Overall experience 3.0 Does not recommend this dealer.

Service was fast and good. The issue with my car seem to...

4.0
by Kayjay on Jul 31, 2021

Service was fast and good. The issue with my car seem to be fixed and even had a few other things done due to price.

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

Great staff, Service Manager Chad was very professional...

4.5
by Prettyredgirl on Jul 21, 2021

Great staff, Service Manager Chad was very professional and listen to our needs. Will recommend to others. They were very easy to work with, my brother was a employee there, but he passed away. (Ed Bright). He was why I chose to bring my car there.

Customer service 4.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, thank you for your kind review; we are happy to pass along your comments to Chad here at Autonation GMC Mendenhall! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Shane was absolutely the best customer service person I...

5.0
by daydrmr_2001 on Jun 30, 2021

Shane was absolutely the best customer service person I could have gotten. I loved doing business with yall.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, thank you for your kind review; we are happy to pass along your comments to Shane here at Autonation GMC Mendenhall! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Very friendly, no hassle, trade in value was what I...

5.0
by Pchimpouras on Feb 22, 2021

Very friendly, no hassle, trade in value was what I wanted. Salesman very knowledgeable, all personell were very polite, salesman new all about the truck features while test driving

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

The experience was wonderful my salesman showed me all...

5.0
by Timika on Jan 23, 2021

The experience was wonderful my salesman showed me all the features,, very patient will all my needs concerning a large purchase. Wasnt time consuming and I love my new vehicle

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, we are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

Please do not take your car here. It is nothing but a...

1.0
by carlover on Dec 08, 2020

Please do not take your car here. It is nothing but a scam. They take your money and over charge you for something they do not even fix. Leaving you out of money and with a more messed up car then before

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hi there, I would like to get some more details about your experience with us. If you are willing, please call our General Manager at (901) 654-4307 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Personalized and priority.

5.0
by Milton Turnerhill on Jul 01, 2020

Service advisor was personable and thoroughly researched my issue. Knowing I was from out of state and trying to travel back the same day, he pout me under priority. Felt personal and was very appreciated. I made it home safely and with confidence due to his actions.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Milton, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

Tim?s repairs

2.3
by Tim Hardaway on Jun 25, 2020

Very poor customer service I did not receive updates on my car I kept calling and calling . I was not even notified that my car was ready for pick up.On two occasions that I did through to Joe .I was told that he they would call me back and he never did

Customer service 1.0 Quality of repair 3.0 Overall experience 3.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Tim, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1262. We hope to hear from you.

The entire team was phenomenal! Heather rocks and forgive...

5.0
by ykbuchanan on Jun 23, 2020

The entire team was phenomenal! Heather rocks and forgive me for not remembering the gentleman’s name in the first office (Young African American with glasses), he ran out to greet me! Super friendly

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Ykbuchanan, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation GMC Mendenhall! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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