AutoNation Ford Jacksonville

4.6

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–8:00pm
Sunday
12:00pm–6:00pm

Cars on the lot

70 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of AutoNation Ford Jacksonville are from Cars.com and DealerRater.com

814 reviews

Great customer service department and grand service....

5.0
by Gibbs on Jan 22, 2022

Great customer service department and grand service. Excellent technician and customer friendly. Very clean waiting area and very clean restroom. I been several Auto Nation for service. Phillips hwy #1 in my book!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Quick, friendly, courteous. Have been a customer since...

5.0
by Yanksfan67 on Jan 21, 2022

Quick, friendly, courteous. Have been a customer since 2006 and ten vehicles over the years.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great service department. Always take my truck here for...

5.0
by michaelharper0824 on Jan 19, 2022

Great service department. Always take my truck here for service. They are fast and honest.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. We are always more than happy to assist you if anything else comes up. Take care!

Service writer Stephanie kept me informed. Autonation...

5.0
by magaba on Jan 17, 2022

Service writer Stephanie kept me informed. Autonation repaired my Ford so it was safe to drive. Friendly and efficient location.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Great service - very timely and complete service. Staff...

5.0
by erhawke on Jan 17, 2022

Great service - very timely and complete service. Staff was very friendly. It was a pleasant experience.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Excellent service. Fast, reasonable rates. Jessica is...

5.0
by Charley on Jan 17, 2022

Excellent service. Fast, reasonable rates. Jessica is best Service Advisor. You have got to be nuts to go elsewhere for Ford service. No complaints in nearly 5 years with them Like them so much I just bought 2nd vehicle from them. Will not go anywhere else for Ford sales/service

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi Charley, we are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

I went on line to set up my appointment with the service...

5.0
by sanjoe1213 on Jan 14, 2022

I went on line to set up my appointment with the service department and had my oil changed,and asked for my tires to be rotated.It was done and I noticed a charge for this service .I thought this was part of the oil change service, so next time I will ask.I had enough points earned for a money discount and so I did not mind the extra money for the tire rotation service

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

Quick service,work was completed long before I thought it...

5.0
by tastone77 on Jan 14, 2022

Quick service,work was completed long before I thought it would be and recall work was done at no charge,except for my $75 towing fee

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

I’ve been to this dealership many times over the last 7...

5.0
by BecBou on Jan 13, 2022

I’ve been to this dealership many times over the last 7 years. Susan is my new Service Writer and I’m couldn’t be happier. Susan was up front about service timelines and she contacted me when my service was completed as she promised. When i picked up my vehicle she was concerned that my issue was resolved and made it very clear that I call her directly if the issue occurred again. The issue is ongoing an she was quick to assist when I called her.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Have had service done there a couple times when my...

5.0
by bigjeffjax on Jan 12, 2022

Have had service done there a couple times when my regular dude is out of town. Stephanie is awesome, and she's always been helpful, friendly, and professional.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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