AutoNation Chrysler Dodge Jeep Ram Pembroke Pines

4.3

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–9:00pm
Sunday
11:00am–7:00pm

Cars on the lot

159 cars available See all Cars

Dealership reviews

4.3
Rating and reviews of AutoNation Chrysler Dodge Jeep Ram Pembroke Pines are from Cars.com and DealerRater.com

977 reviews

I took a chance and glad I did!

5.0
by Ski the Realtor® on Aug 08, 2022

I took a chance and glad I did! About 3 years ago I brought my Grand Cherokee in to this AutoNation in Pembroke Pines for an oil change. My first impression was horrifying to say the least as it was the most customer unfriendly and chaotic dealer experience ever.. I actually just left and found another dealer. However last month in July 22 my Grand Cherokee had a major malfunction and I was able to drive it home but did not want to drive to the dealership I usually went to in Ft.Lauderdale.. So I went to read the reviews on AutoNation Jeep in Pembroke Pines, as with most reviews they were complaints about service not being performed timely, etc. But what stuck out to me was several favorable comments about one of their service writers Matt Luefjen. Brining my Jeep in I met Matt, and immediately felt comfortable with him. He was straightforward, honest as to anticipated time frames and assured me he would follow with me to give status updates. He kept his promise of following up, and actually was a week ahead of schedule to diagnose the issue. He truly is a class act. I cannot end this review however with only mentioning Matt, there was also the mechanic, his name was Pierre. The guy is truly on top of his game and a professional if there ever was one. He took the time to explain why the car was acting that way and what repairs were necessary. So yeah, my view of the dealership has clearly changed and hope that Matt and Pierre are a true indication of the level and quality of service offered by AutoNation Chrysler Dodge Jeep RAM Pembroke Pines

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

You have real professional, knowledgeable, courteous,

5.0
by Marco on Aug 07, 2022

You have real professional, knowledgeable, courteous, hardworking servicemen in your service shop. Very polite with you the updates, and patience with answering all my questions.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

The car was was great as seen on the web.

5.0
by angeldavidpenedo on Aug 06, 2022

The car was was great as seen on the web. Salesman was clear and supported me in all doubts I had.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Una muy buena atención , te ayudan a lograr tus sueños ,

5.0
by dioneydi00 on Aug 05, 2022

Una muy buena atención , te ayudan a lograr tus sueños , con mucha calma y dedicación

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

My experience buying a Jeep Cherokee at AutoNation

5.0
by mariana.menendez on Aug 05, 2022

My experience buying a Jeep Cherokee at AutoNation Chrysler was excellent. My seller, Felix, has made my shopping experience very pleasant; He has dedicated quality time and friendliness to help me through this process. I highly recommend him if you are looking for good advice.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

El servicio al cliente fue estupendo.

5.0
by Soraya on Aug 04, 2022

El servicio al cliente fue estupendo. Fuimos con algo en mente y Jeffrey y el oficial de finanzas hicieron todo lo posible para cumplir con nuestro pedido. Fueron muy atentos al detalle y asegurándose de cumplir nuestras expectativas, desde la muestra de opciones hasta la financiación. The customer service was great. We went with something in mind and Jeffrey and the finance officer went out of their way to fulfill our request. They were very attentive to detail and making sure they met our expectations, from showing options to financing.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Excelente service , mr Juan Martinez service advisor

5.0
by Dsequeira1971 on Aug 04, 2022

Excelente service , mr Juan Martinez service advisor takes care of customers , goes over all kind of details, keeps you updated about the process excellent service !!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

They were courteous, helpful, explained everything

5.0
by rccpa1 on Aug 04, 2022

They were courteous, helpful, explained everything clearly and explained what the next steps were for my recall.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello there! Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

Bad service Customer service sucks Not going back

1.0
by Bo on Aug 03, 2022

Bad service Customer service sucks Not going back Overcharged prices Wait time to long Bad business

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM Pembroke Pines take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (954) 446-8775 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

No thank you!! No need

Matt is the best service advisor.

4.0
by Jantals jandytaala on Aug 03, 2022

Matt is the best service advisor. Won't leave you hanging. No matter how busy he is he will always find time to accommodate you.

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Hi Jantals, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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