AutoNation Chrysler Dodge Jeep Ram Katy
Cars on the lot
Dealership reviews
1214 reviews
Took 6 days for a diagnostic.
Took 6 days for a diagnostic. Quick turnaround on the actual repair. 2 days. Jeep came back dirty on pick up. Korey was informative and professional.
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great dealership Great customer service My advisor Alex
Great dealership Great customer service My advisor Alex he is so professional Thank you AutoNation thank you Alex
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Very pleased with service I received from AutoNation.
Very pleased with service I received from AutoNation. Korey Austrie did a great job in getting my vehicle serviced and back to me in time promised.
Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
The dealer accomplished what they promised in an
The dealer accomplished what they promised in an efficient amount of time. My service rep, Derrick, was on top of things and kept me in the loop.
Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
The service writer Michael was very helpful and kept me
The service writer Michael was very helpful and kept me informed of the progress.of my vehicle
Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
My appointment was maid with ease.
My appointment was maid with ease. I received several reminders in my email. Derrick was kind, attentive, and let me know that he would call me when the car was ready. AT first I was told it could take 1 or 2 days. When I arrived, Derrick told me that the car would be ready at the end of the day. I was happy. I forgot my work badge in the car, and discovered it when I got to work. I called Derrick and asked him to check my car. He did, and called me to let me know that he had my badge. My daughter was sick that evening, and I called Derrick and asked him if I could pick up the car Friday morning. He said no problem. Early Friday morning, Derrick was at the desk when I arrived, and my car was washed and parked out front. Thank. I will come to this dealership again.
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Check engine light came on.
Check engine light came on. The great technicians diagnosed the issues and we got them resolved quickly and affordably.
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
👍👍👍👍👍
Great service department.
Great service department. I made appointment and the work was done on the time they said it would be done. Service personal very friendly and profesional. Thanks auto nation.
Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!
The service was decent until it came time to refund my
The service was decent until it came time to refund my $1000 they forgot to account for in the paper work. I would have made them change it right there and then if we weren't in such a hurry after it took them 4+ frikn hours to get me out the door with my ordered vehicle. Almost 2 weeks now I've been trying to get my refund and they just give me crappy excuses and ghost me. Stay away from this place,.
Hello, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM Katy take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (281) 715-6920 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Adrian was exceptionally good right from the test drive
Adrian was exceptionally good right from the test drive to delivering and custom tinting the vehicle. Overall experience was very smooth and great!!
Thank you Adrian for the wonderful service. Collin you’re amazing!