AutoNation Chrysler Dodge Jeep Ram Katy

4.2

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–9:00pm
Sunday
Closed

Cars on the lot

168 cars available See all Cars

Dealership reviews

4.2
Rating and reviews of AutoNation Chrysler Dodge Jeep Ram Katy are from Cars.com and DealerRater.com

1214 reviews

Fantastic service.

5.0
by CHARTER0 on Jun 23, 2022

Fantastic service. I was traveling from Texas to Georgia when the check engine light came on. It turned out to be the fuel pump. The service was efficient and well done. After the service my Dodge Ram ran better than it has in years. I am so glad I was able to get the service done a Dodge Jeep Ram Katy.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Fantastic service.

5.0
by Jschroppel on Jun 23, 2022

Fantastic service. All electrical went dead. Had the car towed to Auto Nation. They did the diagnosis and put in a new battery. Everything else checked out ok. Completed in 2 days.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Had a 7:00 am appointment for an oil change.

3.0
by w.earnest1 on Jun 23, 2022

Had a 7:00 am appointment for an oil change. Second in line when they opened. Took 3 1/2 hours to get my truck back. Some kind of mixup in the car wash. Took over an hour to get it washed. The “free” car wash cost me over an hour of my time.

Customer service 2.0 Overall experience 3.0 Does recommend this dealer.
Dealer Responses

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (281) 715-6920. We would appreciate the chance to turn your experience around.

Great sales team

5.0
by AngeloM on Jun 23, 2022

An amazing sales person in Kathy Nguyen. EXTREMELY helpful. Teamed with manager Martin Murillo they made our buying experience exceptional. We were very surprised and pleased.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Our sales person Kathy Nguyen was OUTSTANDING.

5.0
by Amolinas on Jun 23, 2022

Our sales person Kathy Nguyen was OUTSTANDING. Paired with manager, Martin Murillo they made our buying experience EXCEPTIONAL.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello Amolinas, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Superb service

5.0
by TVZ on Jun 22, 2022

I recently purchased a vehicle from AutoNation in Katy and the service was superb. We arrived without an appointment and despite that, we received a warm welcome from Diego, but he was extremely helpful to show me what options were available that fit my budget. I stopped elsewhere before I went to Autonation and left because I felt the salesperson was just interested in selling me a car a did not want in the first place, so I left. The service received at AutoNation was absolutely excellent, so I bought my second vehicle from them.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

The sells man was very helpful and I would recommend you

5.0
by charlesray1014 on Jun 22, 2022

The sells man was very helpful and I would recommend you go check him and dealer ship out

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Katy! Thanks again for the recommendation, and have an amazing day!

No problem

Great dealership!

5.0
by davisgs on Jun 21, 2022

Great dealership! Friendly staff! The dealership was clean and well organized. I enjoyed shopping here. Thanks!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

Our salesman, Adam, was wonderful!

5.0
by Vesaklul on Jun 20, 2022

Our salesman, Adam, was wonderful! Extremely knowledgeable, kind, polite and helpful without being the usual "hard sell" salesman. Would highly recommend him, 10 out of 10

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Katy! Thanks again for the recommendation, and have an amazing day!

Super good is the best good persons and good service

5.0
by Jose on Jun 19, 2022

Super good is the best good persons and good service thank dodge for opportunity god blessed

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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