AutoNation Buick GMC West Sahara

4.6

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–6:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–9:00pm
Sunday
Closed

Cars on the lot

72 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of AutoNation Buick GMC West Sahara are from Cars.com and DealerRater.com

423 reviews

Ezekiel is an excellent service advisor.

5.0
by Cghj on Jul 20, 2022

Ezekiel is an excellent service advisor. Took care of updating me on how repair was going. Great at getting me shuttle ride.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

John was helpful he make sure my truck service was done

5.0
by Vasco_16 on Jul 19, 2022

John was helpful he make sure my truck service was done fast and I like the technician send me a video explaining what was done and also he make recommendations of what needed to be done in the future Services’s

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

While traveling out of state by auto on Monday, July 11,

5.0
by Brenda Williams on Jul 18, 2022

While traveling out of state by auto on Monday, July 11, 2022, my engine light comes on, very, very worried. What to do! After speaking with my dealer in my state, Was able to make it to my destination with a prayer and was told to take vehicle to any GMC or Chevy Dealer. Takes vehicle to AutoNation Buick on Sahara in Las Vegas, NV, no appointment, no problem. Was given a rental car and told would need to keep it a day. Car was fixed on next day, plus I was covered price wise which was a blessing. Was so greatful that everything went smoothly and that the Service Advisors Brian Strawn and Michael Terhune were so courteous. Was even sent a video showing what the problem was. Some kind of sensor issue. Was happy they were able to fix it so fast, it was after all my birthday week and I was on vacation. If you find yourself in a similar situation of some sort, don’t hesitate to lookup AutoNation Buick, 6400 W Sahara Ave, Las Vegas, NV 89146. You are in good hands. I recommend them for all your mechanical needs. Thanks AutoNation Buick. From Brenda

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi Brenda, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Thank you AutoNation Buick for your courtesy and speedy time frame. AUTONATION BUICK ROCKS !!!!!

I wish the service department would communicate better.

3.0
by Joshua.r.sparks90 on Jul 16, 2022

I wish the service department would communicate better. Response time is really bad and it’s really hard to get in contact with a service adviser. Other then that the dealers looks clean and great

Customer service 3.0 Overall experience 3.0 Does not recommend this dealer.
Dealer Responses

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

When it was obvious that we would be stuck in Las Vegas

5.0
by Corvette 50 on Jul 15, 2022

When it was obvious that we would be stuck in Las Vegas heat for an unknown length of time due to fuel management problems with out 2009 GMC Sierra HD, I decided to purchase the 2019 Silverado HD that I had seen about 10 days earlier. I had originally talked to Paul O'Rourke, but he wasn't in the dealership, when I needed to make the purchase. I was met by Bob Ioconi. I explained the need to get home and needed the only used GMC/Chevy Duramax in town. We completed the deal in less time than it took me to unload my trade-in. I don't like the 'no negotiation' policy of AutoNation, but since I was between the gates of xxxx and needed out of town, I completed the transaction. My wife and financial manager encouraged me to purchase the vehicle, so that we had the ability to get home. Our 1000+ mile trip home to Oregon was without any problems, which was a great relief to my wife and I.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

Good customer service and friendly people thank you

5.0
by Sanchezjose57 on Jul 14, 2022

Good customer service and friendly people thank you everybody for my new truck I recommend this dealer to my friends and family

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of AutoNation Buick GMC West Sahara and we hope to be of service again in the future.

Knowledgeable sales person.

5.0
by bruhnwade on Jul 14, 2022

Knowledgeable sales person. Price was good. Great to drive car off lot that day. Would recommend to a friend.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of AutoNation Buick GMC West Sahara and we hope to be of service again in the future.

The employees were friendly, kind and helpful.

5.0
by cubsal1908 on Jul 14, 2022

The employees were friendly, kind and helpful. They answered every question and explained everything thoroughly.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello there! Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

Always friendly and professional.

5.0
by msterlaje on Jul 14, 2022

Always friendly and professional. Our customer service rep. continues to provide excellent service. I would recommend AutoNation.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello there! Thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Buick GMC West Sahara and we hope to be of service again in the future.

Service agent Brian was great!

3.0
by Los on Jul 11, 2022

Service agent Brian was great! Parts center gave me my parts to give to the agent…. Never have I ever had to pick up my own parts from a dealer and take it to the service center….

Customer service 4.0 Overall experience 3.0 Does recommend this dealer.
Dealer Responses

Hello Los, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (702) 605-5808. We'd appreciate the chance to make your experience a positive one.

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