AutoNation Buick GMC West Sahara
Hours of Operation
Cars on the lot
Honest and timely service at a fair price.
Honest and timely service at a fair price.good customer service at the counter and upon arrival.
Using your service area was such a great experience.
Using your service area was such a great experience. The staff is wonderful. Thank you.
My service agent was Ezikel.
My service agent was Ezikel. When I say that Ezikel was so helpful throughout the whole process from keeping communication to insuring my billing was correct. He explained to me what was done. My car was completed in no time! I will definitely bring my car and future cars here for servicing.
Friendly and knowledgeable staff.
Friendly and knowledgeable staff. No pressure for more service than you need. Never a problem afterwards.
Excellent service and sales.
Excellent service and sales. Kathie was my salesperson, went the extra to answer all my questions and any concerns I had. This was my fifth purchase at this dealer.
Hi Denny, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Easy scheduling and attentive service writer, who
Easy scheduling and attentive service writer, who described the services required for the age and mileage of my vehicle.
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
I have repaced 3 batteries in my car in the past 27
I have repaced 3 batteries in my car in the past 27 months. I am frustrated by the ongoing inconvenience of this problem, especially in light of the fact that the dealership has no jump start or towing capabilty to assist me when this occurs. (The last three batteries were 40 month warranty Exide batteries which all failed under warranty). I was told by the dealership that Exide offers a no charge jump start service for any battery failure that occurs under warranty but I have been unable to obtain the number to call from the dealership. I am unsure if adequate analysis of the problem has occurred to rule out shorts, vampire power drains or defective components in the battery charging or theft deterrent systems. Dealership personnel have been very friendly however it is difficult to reach a Service Advisor with their new phone system.
Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 605-5808. We hope to hear from you.
my service rep allen is the greatest, he has been my rep
my service rep allen is the greatest, he has been my rep for many years and i would definitely say your branch is very lucky to have him, the service has always been great and i will always do business with sahara buick/gmc
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
VEFY RESPECTFUL MADE SURE ME AND MY WIFE WAS TOOKEN CARE
VEFY RESPECTFUL MADE SURE ME AND MY WIFE WAS TOOKEN CARE OF. WE WILL BE VISITING THEM AGAIN. VERY GOOD SERVICE.
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
The service department is terrible.
The service department is terrible. Very rude advisors ( Brian Strawn) and always try to upsale you a service that's not even required. I've tried them a few times and no improvements. Stay away.
Hi, we are deeply disappointed by your experience at AutoNation Buick GMC West Sahara. If you'd like, please contact our General Manager at (702) 605-5808. We'd appreciate the chance to make your experience a positive one.