AutoNation Acura Gulf Freeway

4.8

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–7:00pm
Sunday
Closed

Cars on the lot

54 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of AutoNation Acura Gulf Freeway are from Cars.com and DealerRater.com

917 reviews

My Acura TLX was towed to AutoNation Acura last Saturday

5.0
by DCS on Sep 01, 2022

My Acura TLX was towed to AutoNation Acura last Saturday after coming out the grocery where it wouldn't start. They quickly diagnosed the issue, replaced the battery, provided a courtesy wash and I was on my way in just around one hour. The service department kept me well informed throughout the process.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Friendly and easy to do business with, Hilary Hart was

5.0
by dmark on Sep 01, 2022

Friendly and easy to do business with, Hilary Hart was good to keep me informed of the progress and was upfront about current supply issues.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura Gulf Freeway! Don't hesitate to call us if you ever need anything. Be safe on the road!

Service lasted 2 days due to weather and had to ask for

3.0
by Bill_Tracie1988 on Aug 31, 2022

Service lasted 2 days due to weather and had to ask for loaner car. The loaner had 75 miles worth of gas in it. I felt like it was an inconvenience to get a loaner car when my vehicle was being kept overnight due to tires being delayed by the weather. It was returned with 1/2 tank of gas!

Customer service 3.0 Overall experience 3.0 Does recommend this dealer.
Dealer Responses

Hi Bill, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (713) 489-2050. We'd appreciate the chance to make your experience a positive one.

Mario Patino in the service department was awesome with

5.0
by ellietesoro on Aug 30, 2022

Mario Patino in the service department was awesome with great service. He explained everything that was done and needs to be done in case any problem will arise, very friendly and attentive to the guest. The location was great and very clean waiting room. I'm pleased with the service.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Matthew was a great advisor and he really helped me get

5.0
by Jaquennette on Aug 30, 2022

Matthew was a great advisor and he really helped me get the right recommendations for my vehicle.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

I am always pleased with the service at AutoNation Acura

5.0
by hoperise1 on Aug 29, 2022

I am always pleased with the service at AutoNation Acura Gulf Freeway. All employees are always polite, informative and eager to help. They keep customers informed through the whole service process.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Friendly, professional, easy to work, and excellent

5.0
by AjayW on Aug 29, 2022

Friendly, professional, easy to work, and excellent customer service. My salesperson, Hilary, was excellent to work with as she kept me informed and up-to-date on the status of my new vehicle. Woody in finance was very professional and didn't waste my time going through unnecessary paperwork.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Very Friendly and attentive to the guess.

5.0
by Rem17135 on Aug 29, 2022

Very Friendly and attentive to the guess. very clean office and waiting area was clean and snacks were provided to customers

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

I choose 2 stars because while Acura do provide a great

1.0
by stepurcookiesup on Aug 28, 2022

I choose 2 stars because while Acura do provide a great experience the salesman’s do not. I was previously driving an MDX SUV and I was due for another car because my lease was nearing an end. When I got there I was already going through family issues and bawling my eyes out. Husain was my salesman and he made it very well known to me that it was my ONLY OPTION to transfer my four kids and myself into a tlx car. Not having alot of knowledge on this overall situation I cried even more feeling like I had to leave in a car with four kids in my backseat… After talking to someone about how uncomfortable my kids and I were, we started looking into the possibles and found out that not only did he make me feel as if that was my only choice, he added numbers to my car sticker so now I am upside down and can’t get out of this car unless I put a huge deposit down to get out of this car. These people take advantage of women with kids and no knowledge about how they do things there. Husain could have helped my kids and I be comfortable but instead himself and his coworkers worked together to put my kids and I in the most horrible and uncomfortable position ever. I wouldn’t recommend any woman to walk in there if your not highly knowledge on car sales. I hate Acura salesmen and can’t wait to sale this car and move on. After going back for two days in a row I spoke to different people and NO ONE would help me.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hi, we are deeply disappointed by your experience at AutoNation Acura Gulf Freeway. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2050. We hope to hear from you.

I’ve contacted the gerneral manager and also went up there begging and crying for help, and all they’ve done is look me in my eyes and say it’s nothing more they can do to help. When indeed they can do more. They took a win on me and now they don’t want to back tract their loss

This dealership is AMAZING!

5.0
by Whitney P. on Aug 26, 2022

This dealership is AMAZING!!! They had exactly the I wanted within days of discussing!! My salesman Nurun Alam was the ABSOLUTE BEST. Very friendly and helpful, he made sure I knew of everything my new vehicle has to offer and more.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello Whitney, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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