Automotion INC

3.8

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Dealership reviews

3.8
Rating and reviews of Automotion INC are from Cars.com and DealerRater.com

31 reviews

DO NOT BUY HERE

1.0
by Very Upset Customer on Dec 06, 2021

Do Not BUY HERE! They do not inspect their cars for any previous damage. I was told by Tony that they only care if it passes inspection. The car that I purchased was in a front end accident and it's causing issues with the frame, the headlight bracket and the transmission. They told me to use the warranty. The car still has 30 day tags.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Great dealership

4.8
by Benjamin on Aug 04, 2021

Zemfira was the greatest salesperson. She really listened to our needs and found us a great car with low mileage and a good price. She made the process very easy. Great experience.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Terrible cars and terrible service

1.0
by BDG on Jun 03, 2021

Sold me a truck that was so rusted out there were holes in the frame and bed. Rust covered up with undercoating. Charged me $1000 just to return it. Worst experience ever.

Customer service 1.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

do not seem to know cars

1.0
by Joe on May 14, 2021

i was looking for a Ford Ranger with a manual transmission. i was excited when it came up in my filtered results. The description says "manual" transmission however after wasting my time searching and looking over the truck information i notice in the pictures that the truck is obviously an automatic. i would probably not buy a vehicle from a dealership that does not know the difference between a manual and automatic transmission.

Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Personal experience with this dealer

5.0
by Oilvia Williams on May 05, 2021

I had an appointment for a scheduled vehicle repair. Personnel were welcoming, courteous, and professional. My vehicle was service on time and in a professional manner. I noticed the technician had covered the seat with plastic so he would not get anything dirty. My vehicle was returned with washed and ready to go:

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Don’t Spend Money Here!!!

1.0
by Tyson on Nov 27, 2020

Building was disgusting and the staff was unprofessional. Told us car we were interested in was available as we called before coming in and halfway thru our drive they call and say its not ready and to come at 1pm so we turn around. At 1 we decide to call before heading over, and after being asked what we’re calling about they place us on hold for 5 mins. We were thinking they were checking the car for us however the same exact person comes back and asked what car we asked about again LOL. So they say they will check with the mechanic and call us right back immediately, but we hear nothing for over 30 mins and try to call back again as we dont have all day, but this time they ignored our calls then texted us about an hour later apologizing. I asked what time it might be available via text and didn’t hear back for another 2 hours after that. Would’ve been simple to just it wont be ready til the afternoon instead of stalling for 6 hours.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for your visit

Deceptive

1.3
by Dee from DC on Nov 20, 2020

Totally deceptive. Sold me a car, did not fulfill their promise to fix stuff. Drove away and next day lights on dash lit up. Next day water leaked in my car and next week engine light came on. The epitome of grimy salesperson. Don't buy from them.

Customer service 2.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Sketchy Small Dealer

1.0
by Bought from a real dealer instead on Sep 09, 2020

Came to see a car and you could tell it had been in an accident and patched up. Quality of repair work was terrible. The power steering pump was squealing when the salesman pulled the car up. He didn't even offer to show us the car, just pulled it up to the front and ran inside. Pictures on the website are deceiving, when we arrived we were disappointed to have driven an hour to see the car was no where near 'ok' condition.

Customer service 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

BEWARE

1.0
by Jessica on Jun 20, 2020

I bought a truck from Automotion inc on April 27. On June 18 the vehicle was inopperable...will not turn on or shift gears. When I took the vehicle to my repair shop, I find that the secondary air intake system is shot an the vehicle needs $3,000 in repairs to run. Mechanic says that this is obvious and should have been spotted when car was on their lot. I called the Automotion inc fully expecting them to make this situation right. They asked me to drive vehicle to them for repairs. When I told them it is inoperable, they said it was my responsibility and that they were unwilling to help. They offered me no compensation or assistance other than to say sorry aobut your bad luck. DO NOT BUY FROM THIS DEALERSHIP. They are either dishonest, negligent or both.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

hands down great

3.8
by Cb on May 20, 2020

Really great place helped me with all my need and provided lots of options to help me with what I really want as picky as I am

Customer service 4.0 Buying process 3.0 Quality of repair 4.0 Overall experience 4.0 Does recommend this dealer. Did not purchase a vehicle.
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