Automotion INC

3.3

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Dealership reviews

3.3
Rating and reviews of Automotion INC are from Cars.com and DealerRater.com

19 reviews

Excellent Customer Service

5.0
by Mimi Samuels on Jan 22, 2022

Auto Motion Inc is definitely a world-class dealership company. This was by far my easiest dealership ever. I enjoyed their level of professionalism, as well as, their customer service. Isaac is amazing, friendly and very patient. He registered all my complaints, cleared my doubts and talked me through everything. He made the whole process smooth. I recommend Auto Motion Inc to everyone. They have unbeatable prices for quality used cars.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Super satisfied

5.0
by Alex on Jan 22, 2022

Victoria from Auto Motion was truly helpful and amazing in August. She was able to put me into a 2017 Honda Civic. She was also able to get a approval from my fiancé for a new car as well. if you guys are looking for a new car definitely come to Auto Motion and ask for Victoria. Well it’s January now and once again, she did magic and put us in our 2nd car. This suv is super amazing. Thank you god helping us complete out goals. We are so thankful we came to you guys as our car dealers. I would recommend y’all to anyone for a car that is reliable, new, Low mileage, gas saver and family friendly. GREAT JOB GUYS and keep up the great work.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

good place

5.0
by Anna Hamper on Jan 22, 2022

Had a great Experience at Automotion, I came in very late with the intent on purchasing a car thinking I may not drive out with the car I’m dreaming of , but worth the shot! And I can DEFINITELY say I AM SOO HAPPY I MADE THE DECISION TO WALK INTO THIS PLACE. The guys were very friendly, kind & super professional got to job of trying to fulfill my hopes in driving out in the car I WANTED and they DID JUST THAT! These guys got straight to it and actually made it one of the best birthdays for me (I came in on my birthday after having a lousy day in hopes of trying to get my car from a different place ,bad experience) BUT ANYWHO I’m overall satisfied with the customer service.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Highly recommend

5.0
by Nurzhan on Jan 13, 2022

Working withVictoria was an absolute pleasure! She is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The buying process of my Ford Fussion was seamless. The best part – Victoria stayed in touch with me the entire time which only made the buying experience even more enjoyable. I highly recommend you talk to her if you are considering buying a previously owned automobile.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Best Dealership in DMV

5.0
by David on Jan 13, 2022

My experience at this dealership was the best by far in the area, their cordial response and their patience on explanation made it easier for me to make a decision to purchase a vehicle, i will highly recommend this dealership and Isaac is your guy to talk to.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Good

5.0
by Nancy on Jan 13, 2022

Very nice people, good place. I was looking for a while to purchase and main concern was MD inspection and registration. They got me MD registration. Car passed MD inspection no issues. Have car for 2 months now,overall very satisfied.

Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

true experience

5.0
by Kate Stratham on Jan 07, 2022

To begin with, it was super difficult to find a good car. I spent days searching, looking for all models etc. I live in Chantilly and didn’t had a car to drive,so I took Uber and was walking around the area to each dealership. ( it lots of them there). All these small shady dealers, trying to push their dirty bad condition cars.. not good experience .. I saw one car not bad, and then they said they dont have financing on the side, so i need to go somewhere else to get my financing.. WITHOUT a car. not my way.. Then I found in internet same car, lower mileage but the price was cheaper on 1000$ in Auto Motion. 1000$ CARL! I called them, Victoria picked up the phone and when I told her that I will be coming and dont have a car, she said Dont worry I ll pick you up, which was very nice from her side, not making me to go on cold weather. So I looked at the car, test drove it for 20 minutes. No pushing, no limits in time, as she told: just make sure you like it. I took my time and it was definitely the car I want! Also I met another customer there, he told he has one car from Auto Motion and he is looking for second one for his daughter from them too. So it put me in a mood, that it`s a good place to buy. My next problem was financing. But as it figured out it`s not a problem at all with Auto Motion. My credit is not good at all, I would say bad.. and I had only 1000$ downpayment, but I got approved! Yeah:) Financing is on a spot, super easy. Literally it took 30-40 minutes for us to sign all papers and to get a car. One more thing, I was able to put full coverage warranty on the car for 24 month, which was also one of my main concerns. Hope I will not use it, but it is great to have this option. It`s a long review, but I have a lot to say) Thank you auto Motion, Victoria for help. it was so easy and so great after all bad experience I had with another dealerships !

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Don’t Trust Anything Here!!

1.0
by Lisa on Dec 10, 2021

Buyer beware!!! They sell fake car warranty and transmission goes out in 2 days. I should have known when I smelled the chemical smell from the inside of the car!

Customer service 3.0 Buying process 2.0 Quality of repair 1.0 Overall facilities 3.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

DO NOT BUY HERE

1.0
by Very Upset Customer on Dec 06, 2021

Do Not BUY HERE! They do not inspect their cars for any previous damage. I was told by Tony that they only care if it passes inspection. The car that I purchased was in a front end accident and it's causing issues with the frame, the headlight bracket and the transmission. They told me to use the warranty. The car still has 30 day tags.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Great dealership

4.8
by Benjamin on Aug 04, 2021

Zemfira was the greatest salesperson. She really listened to our needs and found us a great car with low mileage and a good price. She made the process very easy. Great experience.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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