Automax Chicago

3.2

Hours of Operation

Sales
Monday
10:00am–7:00pm
Tuesday
10:00am–7:00pm
Wednesday
10:00am–7:00pm
Thursday
10:00am–7:00pm
Friday
10:00am–7:00pm
Saturday
10:00am–5:00pm
Sunday
Closed

Cars on the lot

43 cars available See all Cars

Dealership reviews

3.2
Rating and reviews of Automax Chicago are from Cars.com and DealerRater.com

38 reviews

There was no response from the dealer based on my inquiry...

1.0
by Gclinden on Jan 26, 2022

There was no response from the dealer based on my inquiry from your web site

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

The worst

1.0
by Juan on Oct 10, 2021

I bought an Audi S4 ‘13 and when I bought the car tools it for an inspection to original Audi they told me there is $4000 worth of repairs needed

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Stay away !!!! Shady everything

1.0
by Mike Zimmerman on Aug 13, 2021

Place is shady as it gets,wouldn't kill a fly with them not even talking about buying a car there. Look at satellite view of their luxurious business lol

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Very happy with my purchase. Mike was there for me when i...

5.0
by janko muzykant on Jul 12, 2021

Very happy with my purchase. Mike was there for me when i needed help and explanation. All my family is extremely thankfully for our new vehicle.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Engineer

1.0
by Jan on May 14, 2021

Poor customer service. Rude salesman and no help with anything. LightStream sucks and with 700 credit still denied. Credit union no help liars. This is bad dealership

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Don't advertise that the titles are branded

1.0
by Cordell Pearce on Oct 26, 2020

They need to advertise that they are selling Salvage title vehicles. It is very underhanded to advertise the car as a clean title when it is not.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

no doubts

5.0
by DesmoDirk on Apr 06, 2020

fast e-mail response, easy to access by phone. Very flexible regarding a test drive and really looking for a solution to make a deal. Anytime again... Thanks, Carlos!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

GREAT SERVICE AND GREAT PRICES!

5.0
by Andy on Dec 04, 2019

I was very impressed with the customer service and competitive prices these guys had to offer. Extremely satisfied with my purchase. They don't play games, just straight to the point.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Waste of Time

1.0
by Shane Betlinski on Oct 07, 2019

They had the best price on a used car I was looking for within the area. I called at noon to see if they would be around at 6pm for us to test drive the car and make sure they would be open. Their listed closing time is 7pm. The person who responded was impatient and initially it was hard to get a yes or no to my simple question of "I want to stop by at 6pm and test drive a car, is it still available and will you be there"? He finally said yes they will be there, just show up at 6. I drove 40 minutes to get there and when I arrived no on was around and I could not see the car on the lot. I called multiple times, they have multiple numbers. I waited 20 minutes in case they called back. None of the numbers picked up and I was sent to voicemail. It has been three days since my experience and I still have not heard back from them. Overall it was a very frustrating experience and complete waste of two hours of my life.

Customer service 1.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Great Experience!!

5.0
by Brandi Plummer on Dec 17, 2018

This car buying experience was great. I love my new Rogue. Some of these cars are rebuilt, so understand that and mine is one. They were honest and transparent about the damage that was fixed. I do not live in the area and they were able to have it shipped door to door. They even beat the shipping quotes I had. Also my credit union would not loan on the car due to rebuilt, but Carlos gave me their bank they work with, not only did I get approved (understand I have near perfect credit) they beat my credit union's interest rate! If I upgrade my Rogue, definitely going back to them to see what they have! Thanks Carlos!~

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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