Autoline Preowned

4.8

Hours of Operation

Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–7:00pm
Sunday
12:00pm–4:00pm

Cars on the lot

144 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Autoline Preowned are from Cars.com and DealerRater.com

79 reviews

BEST PLACE TO BUY A CAR IN JVILL

5.0
by Tyler Janin on Apr 16, 2015

I am 18 years old and I got treated like an adult here. Autoline is hands down the best place to buy a used car in Jacksonville. Honestly everything about the experience for buying my first car on my own was such a great experience from these wonderful people here. Cj was so nice and never once was pushy or aggressive with his pitch. I told him what I wanted and he just showed me everything he had and let me wonder around and look. And when I finally found my 06 honda accord the whole buying process was awesome. Pinto was great he made everything go easy and smooth to get me in my car as soon as possible. No haggling at all the price was right on point. I love this place 10/10 stars all day. I'm serious if your going to get a used car come here. THANK YOU AUTOLINE PREOWNED!!

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you Tyler for the wonderful review! We appreciate you sharing your experience about buying your Honda Accord with CJ and Pinto. Our goal is to make customers happy and we are thrilled that you enjoyed every step of the process. Be sure to keep in touch with us on social media! Thanks for your recommendation!

Amazing

5.0
by Justin on Mar 25, 2015

I cannot explain how happy I was with my entire experience at Autoline. Cejae White was phenomenal. I am a car salesman myself and I know what to expect and how to be treated when shopping for a vehicle. The process was extremely simple and I left with the truck I wanted. I had searched for a particular truck for at least six months before landing on it at the lowest price anywhere at Autoline. The entire team was involved in my car buying experience and I felt welcomed and at home while in the dealership. There was no pressure at all and the follow up experience was exceptional. Not only did I get a truck but I also got some new friends. This is the type of place that generates repeat buyers by being welcoming and fair. Take it from someone who sells cars, the type of experience and product you get at Autoline is rare. It really is a different type of car buying experience. I would refer them to any friends or family of mine.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We are so glad you feel welcomed here Justin! We appreciate you coming to Autoline and are happy to have you as our friend! Thank you so much!!! Enjoy your new truck!

A very great experience!!! I Suggest Autoline

5.0
by Tyler Starks on Mar 14, 2015

I was down when I came into the dealership. They didn't know why at all. I've tried several dealerships for a year and they all sent me packin with no hope. I figured since I'm employed with a guaranteed income I'll be fine. Then I recevied a email from Autoline on a car Ive always wanted. Great price and low mileage. I was accompanied by Freddy who had great customer service and got me into the car with no problem. One of the employees (Jim) even went out of there way to drive me to the bank even tho he was off the clock. The work staff was incredibly nice and showed a abundance of hospitality. They also letting me bring it back to get it detailed. And they also took a picture with me (talon sparks & my name is Tyler Starks lol) ... You just have to experience it yourself great deals everything ... Matt got me all signed up and out in no time!!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

So fun about your name and Talon's! Thank you so much Tyler for sharing about your experience. We are so glad you got the car that you've always wanted and that you had such a great experience! Be sure to keep in touch with us on social media!

Awesome Service!

5.0
by Elizabeth on Feb 12, 2015

Bought my 1st car from them and i have had the best experience. Jeremy and Matt were awesome and were able to get me into the car i wanted for what i could afford. Lynn is also amazing. I would definitely recommend all my family and friends to purchase their cars from autoline and i will always be a Autoline customer!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for choosing Autoline for the purchase of your first vehicle! We're glad you are happy with your experience and we look forward to seeing you in the future!

Great Experience

5.0
by hlw121411 on Feb 03, 2015

I had the best experience at Autoline. Jeremy was great and never pushy. I traded in a 2006 Saturn Vue and was completely surprised at the trade in amount they gave me. They even knocked the price down on the car I got so that I wouldn't need to get financed as much. The whole process took longer than I would have liked but it was definitely worth the wait! I would recommend them to anyone!

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks for the great review of Autoline and Jeremy! Hope you enjoy your new ride, stay in touch!

Thanks to Ceja'e White at Autoline Mayport...

5.0
by Ramone Astin on Jan 30, 2015

Please know that if you are in the market for a car to go see Ceja'e White at Autoline... He helped me get the car of my dreams with no worries or lies... Truth from the day i walked in the door and now i have my car... Good environment in the office i also love the coffee machine... Thanks Ceja'e

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you Ramone for your great review of Ceja'e and Autoline! We appreciate your business!!

amazing experience

5.0
by Michael Grubb and Anna Grubb on Jan 25, 2015

Tim was our sales guy and he did an amazing job on getting us into a vehicle as soon as possible. If we ever buy a vehicle we will definitely be back to see him.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you Grubb Family for coming to Autoline! We are so glad you received amazing service from Tim!

Outstanding Customer Service and Staff!!

5.0
by Vicki M on Jan 19, 2015

I have purchased several vehicles in the past, and I have to say my recent purchase from AutoLine was the smoothest and most pleasant transaction I've experienced so far. First of all, I had been looking for my vehicle of choice (Lexus RX350) for a few months and had a hard time locating a used one that was in good condition. I found your dealership online and decided to stop by to see your inventory. Although you did not have the Lexus I wanted at the time, I noticed how nice your vehicles were and ALMOST purchased an LS 300 but decided to wait and keep looking for the RX 350 I really wanted. I was advised during my visit to go to your website and enter the information on the car I was looking for along with my contact information, but I forgot to do so. After searching a couple more months, looking at vehicles that were advertised as "like new", I was repeatedly disappointed once I arrived at the various dealerships and actually saw the vehicles, which were either not in the condition they were advertised or over-priced. FINALLY, I remembered AutoLine and submitted my information on your website. Just a few days later I received a call from Jeremy who said you had a Lexus RX 350 that had just arrived. He sent me the info. on the vehicle and also sent me some pictures. I became excited and asked him not to post any photos online until I had a chance to come and see the car. He laughed and advised me that you do not add photos until after your cars have been detailed and this one had just come in, so no worries. My husband and I came to the dealership as soon as he got off from work and met Jeremy, who was SUPER nice! In fact, EVERYONE we met was friendly, pleasant, and seemed to enjoy working there. By the time we arrived the car was being detailed and the team did a great job! Long story short, we purchased the vehicle I wanted thanks to our salesman, Jeremy Lane, taking the initiative to contact me to let me know the vehicle was available. He remained close by and was available to answer any questions we had during the entire process. I was given a great deal on my trade and I got the car that I wanted at a price I was able to afford. Thank you, Shawn!! Matt was also very nice and helpful in making sure we understood everything concerning the purchase. CJ (who was not my salesman) was extremely helpful in answering all of the questions I had about the Lexus model I was purchasing. He has a GREAT sense of humor, an all around nice guy, and is definitely your Lexus expert! If I ever have any questions about my car in the future, he's my go-to guy!! Thank you, AutoLine, for such a pleasant buying experience. Your staff is well-trained, friendly and down-to-earth. My husband and I will certainly recommend your dealership to everyone we know who makes us aware that they are looking to buy a car (and we know a LOT of people!). Keep on doing what you're doing and you will have satisfied, loyal customers for many years to come! Much success to the family and thanks again!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you so much Vicki for this wonderful review of your experience and the process here at Autoline! We are so glad that you are happy and in your new Lexus RX 350. We're glad we could find you you the perfect vehicle. Thank you!

Upbeat dealership! Awesome car buying expierence!

5.0
by Wendy Higgins on Jan 07, 2015

A very modern / retro dealership with a friendly staff! Rush, my sales consultant, was thorough about my needs in a vehicle. They worked my financing into affordable payments ,with a highly reputable bank,and an interest rate that was more than reasonable! They even helped me out in a sticky situation when my trade-in broke down on the way to Autoline!!! I will recommend Autoline to everyone in the market buying a pre-owned auto. And I will be buying another car from them in the future!!! THANK YOU AUTOLINE !!!

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We appreciate your awesome review of Rush and Autoline, Wendy. Thank you for choosing local-and-family-owned! Be sure to keep in touch with us on social media!

Great Services

5.0
by Lakitha on Dec 18, 2014

I went to Autoline with low expectations because I was previously turned down by three other car lots. Once I arrived at the lot I was greeted by Rush the Sales Rep who I explained my credit situation to and he assured me that it would not be a problem I had heard that before from the other car lots and they then turned around and denied me or ask for a large down payment after 2 test drives and me changing my mind a few times I decided on a car Pinto the Finance Manger went above and beyond and got me Financed for a monthly payment way below what I expected and I did not have to put down a large down payment and I was also shocked that I did not have to make a car payment two weeks later like other buy here pay here car lots he then took his time to go over my contract with me and made sure I understood the terms of the agreement and answered all my questions I would recommend Autoline to anyone looking for a preowned quality vehicle

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Lakitha, thank you for giving us the opportunity to help you and get you approved. We aren't a buy here pay here car dealership so instead we match the right lender with the right people so that our customers can rebuild their credit. We appreciate your review!

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