AutoLenders of Newtown Square

4.7

Cars on the lot

164 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of AutoLenders of Newtown Square are from Cars.com and DealerRater.com

406 reviews

Daughter's first car

5.0
by jungsuh on Jul 26, 2020

The dealership was very courteous but direct and responsive in the negotiations for the purchase of the car. I got a great deal, awesome financing, and great overall service. I worked with John Lee in sales, and he was awesome. He always texted me to remind me of my follow up appointments and even delivered a rubber cargo mat to my house. I also liked working with Matt Valitsky, the finance manager, who was friendly and efficient while not being overly pushy with add on products.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We are very happy John and Matt provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

always polite. get work done on tim

5.0
by GERRYMAYO on Jul 25, 2020

been using them for five years. sold service team. very knowledgeable. they have always been very thorough with their explanations. no job is too small nor unimportant

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you, Gerry, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Best customer service I've seen from a dealership, period.

4.6
by ANDY.RACHLIN on Jul 24, 2020

Their customer service goes so far above and beyond it's extraordinary. I actually drive right past a VW dealer 5 minutes from my house to go to Newtown Square, a half hour away, because they're so much better. I had a clutch burn out at 20k miles -- far too early -- and they went to bat to get VW to cover a big part of the cost of replacement under warranty, which VW normally wouldn't since it's a wear item. Another time they forgot to put my fuel cap back on after fixing a broken fuel door and then drove it the half hour to my house that same evening, even though I told them I didn't mind waiting for them to mail it to me. They always have a loaner for me when I need one. They always communicate clearly throughout the service process. I could go on. They just do service right.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi Andy, Wow! Thank you so much for this great review. Thanks for choosing our dealership and helping to share the word about us. We’re here for you anytime!

The whole process from test driving to completing the...

5.0
by GJCOOPER05 on Jul 19, 2020

The whole process from test driving to completing the purchase was simple and painless. I would highly recommend anyone looking for a Volkswagen vehicle go to this dealership.

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for choosing Volkswagen of Newtown Square, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

I thought the customer service was great. All employees...

4.0
by SENCERA1 on Jul 18, 2020

I thought the customer service was great. All employees were pleasant that I came in contact with. The only complaint I would have is that I never received check for my lunch.oh also the finance guy was wonderful

Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Thanks for sharing your thoughts about your experience with Volkswagen of Newtown Square. We appreciate your business and hope to see you again soon!

Miguel was so helpful from start to finish when it came...

5.0
by Lisaliberati on Jul 16, 2020

Miguel was so helpful from start to finish when it came to purchasing my daughters first vehicle. He went above and beyond and I cannot say thank you enough!

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

It's great to hear, Lisa, that Miguel was able to help get you exactly what you needed for your daughter's first vehicle. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Volkswagen of Newtown Square!

Excellent service however was rushed in car detailing...

4.8
by Saj S on Jul 08, 2020

Excellent service however was rushed in car detailing which left a glue all around my car from the taping. Great service otherwise. Would recommend Newtown Square VW to anyone.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi Saj, We appreciate your business and our entire dealership team looks forward to serving you for all of your automotive needs.

New car

5.0
by DANDUBIN on Jul 04, 2020

Bought a new car there and they delivered to my house in another state and the deal I received was the best in the tri state area.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Easy experience even though it was during COVID. They did...

5.0
by JOANNEVANDEGRIFT on Jun 30, 2020

Easy experience even though it was during COVID. They did try to make it as normal as possible. I love my used Acura RDX. Thank u

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello Joanne, Thanks for your feedback on your recent visit to Volkswagen of Newtown Square. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

Painless auto purchase.

5.0
by JP31 on Jun 28, 2020

After many decades with another car it was time for a new one. I determined the best model and brand then used the internet to find just what I was looking for at Newtown Sq. They were helpful, gave us plenty of time to test drive, we decided to purchase that day and picked it up the next. This dealer had all the paper work in hand and we left pleased with the car and the transaction.

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, Thank you for choosing Volkswagen of Newtown Square, your feedback and rating mean a lot to us. We hope you enjoy your new car! We're glad we were able to help, and we hope to see you again!

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