AutoLenders of Newtown Square

4.7

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Dealership reviews

4.7
Rating and reviews of AutoLenders of Newtown Square are from Cars.com and DealerRater.com

406 reviews

Great experience. I called with the price I was willing...

5.0
by JRBENNING on Aug 28, 2020

Great experience. I called with the price I was willing to pay and they said, “we can do even better.” I was sold right then!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

JR, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional, experience. We will share your comments with John, Matthew, Josh, Zelia, and our team, and we look forward to working with you again.

Lia, Rick and Matthew really went above and beyond taking...

5.0
by Stacy and Trevor M on Aug 23, 2020

Lia, Rick and Matthew really went above and beyond taking care of us. Lia made sure we felt confident and happy with purchasing our first VW. Rick was an incredible blessing and he worked some magic to get the payments and length of loan work for us. We had a very unique personal situation and he met us where we where and listened and shared with us some of his personal life as well. I felt like he completely knew what to do and made sure we would not leave with any doubts we made the right choice and that would be happy. Matthew who is the Finance Manager got us through the paperwork in a timely manner while adding his own sense of humor to keep things light and cheery. My wife and I can not say enough good things about Lia, Rick and Matthew at VW of Newtown Square. 5 star treatment from 5 star people I would give them 10 stars if I could. Thank You all so much. Stacy and Trevor M

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Lia, Rick, and Matthew here at Volkswagen of Newtown Square.

Danielle Kraft and her staff are outstanding.They listen...

5.0
by WOSCHWOEBELJR on Aug 21, 2020

Danielle Kraft and her staff are outstanding.They listen to our concerns and we really appreciate the ease of scheduling our appts. This is a great dealership!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Danielle and her staff to be a positive one at Volkswagen of Newtown Square. Please don't hesitate to reach out if you need anything else.

A GREAT buying experience ! We are thrilled with our...

5.0
by BBoland on Aug 20, 2020

A GREAT buying experience ! We are thrilled with our decision to lease the new 2020 Crossport from VW of Newtown Square. The vehicle is so much more than we anticipated (we like it much better than our most recent choices - Highlander, Range Rover and MDX). This SUV is the best kept secret in the market ! Aside from our complete satisfaction with the Crossport, our appreciation for this dealership is even greater. Matt and Miguel made our experience one of the best we have ever had. Thanks to the entire team at VW of Newtown Square !

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

Fantastic dealership! The sales and management department...

5.0
by Alexis.manieri on Aug 18, 2020

Fantastic dealership! The sales and management department worked diligently to find the perfect car for our family. They were attentive without being pushy and answered all questions throughly. By far the easiest car buying experience we have ever had. Thank you VW of Newtown square!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Congratulations, Alexis, on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

oil change andwindshield wiper blade

4.8
by JLAMBERTSR on Aug 16, 2020

I have always had satisfactory service and did not have to return with problem about repair The customer service has always been satisfactory. Soda machine did not work

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Newtown Square.

I found Volkswagen of Newtown Sq shopping on Cargurus for...

5.0
by Happy Customer on Aug 16, 2020

I found Volkswagen of Newtown Sq shopping on Cargurus for SUV’s. I submitted my info online & received a text back promptly after from sales person Zalia. We setup an appointment a few days later I went in & Zalia greeted me as soon as I walked in she was on a ball from start to finish. I went on a test drive loved the suv & we started the paperwork right away she made the process so smooth & stress free. She was very kind, courteous & knowledgeable about the vehicle. The only down part was that I was financing with a trade in & a low credit score so that can be a headache, but Rick did an amazing job working with different banks to get me approved & after patiently waiting on approval from the banks I got approved & drove away in a beautiful new suv!!! Everyone there was nice & pleasant. I would recommend them to anyone!!! Good experience!!!

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Volkswagen of Newtown Square are glad to have you as a customer.

Great Service

5.0
by RNACCARELLA on Aug 13, 2020

Very thorough and her customer service is 10 out of 10. Car was finished as promised even with items I added after the fact. Outstanding !

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Newtown Square, we look forward to having you as one of our valued customers for many more years to come!

Best Car Buying Experience

5.0
by SHEWLINGSKOPEC on Jul 30, 2020

My son had purchased a new VW and I was so impressed with the experience. When I needed a new car, he contacted his salesman Matt and worked a great deal for me with a used 2019 Tiguan. Matt could not have made it easier with almost everything being done virtually. Then when I came to take delivery, Matt and Josh had everything ready to go. It was a fast, efficient, and painless experience. I will definitely be back when we are ready for another vehicle.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Tiguan! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Great driving experience and great staffs Wish the car...

5.0
by MRTWLU on Jul 28, 2020

Great driving experience and great staffs Wish the car is a bit bigger, more reliable (per consumer report) and not that expensive. Will go back when quality improves.

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

It's great to hear that our team delivered a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Volkswagen of Newtown Square!

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