Autohub Center

3.8

Hours of Operation

Sales
Monday
9:30am–8:00pm
Tuesday
9:30am–8:00pm
Wednesday
9:30am–8:00pm
Thursday
9:30am–8:00pm
Friday
9:30am–8:00pm
Saturday
9:30am–8:00pm
Sunday
12:00pm–5:00pm

Cars on the lot

113 cars available See all Cars

Dealership reviews

3.8
Rating and reviews of Autohub Center are from Cars.com and DealerRater.com

52 reviews

Best Dealer in the DMV

5.0
by Frank Mcman on Jan 19, 2022

One of my buddies purchased a beautiful truck, so I asked him where he got it because I was also in the market for one. Let me tell you, I couldn't be more impressed and happier to have worked with Ivan and Brandon. The process was very smooth and efficient. They didn't have me waiting around or wasting time. They special ordered me a 2021 Ram Laramie with a 12 inch screen. I recommend this place to anyone that is looking for a specific car. They also let me drive there in a 720s Mclaren as part of the deal.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

I will be back

5.0
by John on Jan 19, 2022

I couldn't be happier with my new 2018 Honda Civic Coupe. Ivan and Eric were very patient with me and answered every question I had regarding the vehicle and my financing process. I can't wait to tell my friends to come here. for their first car.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

WARNING: PEOPLE OF COLOR

1.0
by MzMurphy55 on Nov 11, 2021

WARNING TO PEOPLE OF COLOR: Do not shop for a vehicle at this company. These people are crooks in diguise.This dealership purchases vehicles from auctions and detail them on-site themselves and does not have a mechanic to look over these vehicles before selling. I came to this conclusion due to my recent experience in that I purchased a 2016 JAG SJ 56,000 miles and enroute back to the Peninsula on I-95 the vehicle blew a head gasket. Mind you this was 40 miles from their dealership. This tells me that the vehicle was never looked over once they purchased for selling. I contacted the dealership from I-95 to make them aware what happened and got the run around which resulted in me having to use my resources to have the car towed to an address that was provided by them. I had to get a family member to come get me after the vehicle was towed from I-95. They made no effort to accommodate me after this experience. This dealership has poor management and poor customer service from General Manager up to the President. Once they get your money whether its by cash or a loan institution they DO NOT care. Once you purchase a vehicle they want you to put in a review before leaving. DO NOT put a review in until you have had your vehicle at least 30 days. My loan institution gave this dealership $27000 and I got the runaround for over 30 days. Thankfully after several threats and getting my loan institution involved the funds were returned to them and to me. We live and learn. Good Luck!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

ZERO Negotiation - wish we knew upfront

1.0
by Kate on Oct 25, 2021

We saw several vehicles on the website that we were interested in, called to ensure they were in stock, and drove 2 hours to test drive (and hopefully purchase) one. Our salesman was very helpful and patient since we were trying to decide between several cars, however when we decided on a vehicle and met with the sales manager, Mike, things went downhill rapidly, and we ended up walking out because we felt disrespected. If the company advertised that there is ZERO negotiation on the price of their used cars (not even a dollar as we were told), and offered hyperlinks to the vehicles Carfax reports, it would have saved us a lot of time that we could have spent finding a vehicle elsewhere.

Customer service 1.0 Buying process 1.0 Quality of repair 3.0 Overall facilities 3.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Buying a Good Used Truck

4.0
by Officer in the Military on Oct 25, 2021

I am an officer in the United States Military and on October 9th, 2021, I put $1000.00 dollars down on a 2010 Green Toyota Tundra Double Cab Pickup truck. My sales agent's name is Eric and the Manager's name is Brandon. Both individuals assured me that they would not sell me the truck until it had been fully inspected. They also assured me that the price ($12,999.00) would remain and not be increased. I have checked with them on a recurring basis and each time, they have been cooperative and professional. As soon as I have purchased the truck and it is proven to be a great buy, I am most certainly going to refer others that I know about this dealership.

Customer service 4.0 Buying process 4.0 Overall facilities 4.0 Overall experience 4.0 Does recommend this dealer. Did not purchase a vehicle.

Very bad services

1.0
by Zabi Noori on Oct 17, 2021

I would really advise all of you not to buy a used car from AutoHub Center, These guy's are liars and cheated me and sold me a car that they claimed everything worked on and that in ran great. The cars computer failed on the same day we drove it home, the AC was not working, In addition, they said the car didn't have any accident and showed a fake carfax report but in real the car had a bad accident.The car needed well over $2,500 dollars of work. All the employees of this dealership are very disrespectful and liers, i wish I would give zero reviews to them but I can't.If your looking for a used car I would definitely bypass this dealer because he is dishonest and did not make it right.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

WORST DEALERSHIP EVER!!!!

1.0
by Brittany on Oct 12, 2021

Do NOT BUY A CAR HERE!! Save yourself the headache! Half of the good reviews are FAKE!! Look on bbb and google to see the REAL reviews for the TRUTH!! I brought a car 2 months ago from them and they sold me an unsafe car and Brandon lied saying nothing was wrong with the car when it was delivered!! When I got it, it drove HORRIBLE!! Come to find out the car needed 4 new tires, front and back brakes, and he sold it to me with a split front axle! I’m a single mom that is not a safe situation to put someone!! He did agree to fix it and actually paid to get it fixed. Now he has NOT submitted my paperwork from August 2021 to the dmv for me to get my car registered!! Also, my temp tags are expired and they’re refusing to give me another one because they already gave me 2!! Handle your business Autohub Center this is ridiculous!!!! Stop getting over on good people that’s spending money with you!!!

Customer service 1.0 Buying process 2.0 Quality of repair 1.0 Overall facilities 2.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

A great salesman

5.0
by Rio Canyedo on Sep 21, 2021

Alberto was a great salesman. When we mentioned any concerns, he was quick to address them with no hesitation. Very straightforward and didn’t try to hide anything about vehicles, unlike most used lots. Worked with us when the price was a little out of our budget and overall a great guy.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Amazing People

5.0
by Rica on Sep 17, 2021

They are amazing people! They respond quickly into my inquiries. I highly recommend AutoHub Center if you wanted to have a smooth transaction on purchasing a car.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Dishonest Terrible Business Practices

1.0
by J on May 13, 2021

I waited to make a review because I wanted to see if AUTOHUB Center would keep their word. I purchased a vehicle from AUTOHUB Center a year ago. They put pressure on me to purchase the vehicle even though it was not in drivable condition because they were fixing the motor. We came to an agreement that once it was ready and I received it. I would have 7 days to return the vehicle if I did not like it. Mike also added a 1 year warranty on the motor to make me feel comfortable on my purchase. I received the vehicle 5 days later, only to have to call them the next day and tell them the check engine light is on and the vehicle is not driveable. We drove the vehicle back with extra precautions to AUTOHUB so they could fix the vehicle again. Brandon verbally said the 7 day return policy would start when I received the vehicle back. We left the vehicle and received it back a week later. 2 days later the vehicle started shaking and check engine light was back. Someone from autohub came to pick up the vehicle. This time I made sure Brandon sent me an email stating my 7 day return policy would start when the vehicle was returned to me in which he did email. The vehicle was returned to me about 3 weeks later. They also finally went to pass VA Inspection this time as I am not sure why VA Inspection was done before handing me the vehicle the first time. The vehicle finally had no issues and I was keeping it plus I had a 1 year warranty on the motor that was written in my paperwork to only realize a few months later that they would not honor what they wrote on the agreement. I have been calling AUTOHUB since February 2021 to speak to Brandon , Erika, and Mike to never get a call back. Brandon said he needed to speak to Mike to see what the warranty covered. Mike was out of the office that day. Brandon never called me back. I called again and neither Brandon or Mike were available so the message would be passed to call me back and no called. I finally spoke to Mike and he said he needed to get my paperwork as it’s at another site and could take some time and we are in the beginning of April and of course I never got a call back. Every time I tried calling before no one was available to speak and no one would return the call. I finally spoke to Mike and he told me to send him a copy of my paperwork. I emailed him and explained all the times I’ve called about the situation. He tells me over the phone that it’s going to be one year from the date on the paperwork but my vehicle was not working condition for a entire month from the date on my paperwork and I had been calling 3 months before that date to try and get the issued resolved but I kept getting put in circles. He tells me this while we’re on the phone before I sent the email. They did not uphold the agreement or take into consideration that I have been calling about my warranty for 3 months and no one has called me back. If they want to go off the paperwork they should acknowledge that every time I called was before the date on my paperwork and that I also did not have the vehicle for an entire month because they had to keep fixing it. I cannot recommend them to anyone because I feel scammed, lied to, and robbed. Brandon or Mike could not even respond back to the email that was asked to be sent with some type of acknowledgment as any business should to their clients. Communication has always been an issue even when they had to take the vehicle back when it was first purchased to be fixed. I am very upset at how my situation was handled and how the agreement was not followed through.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
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