AUTO VILLA

4.4

Hours of Operation

Sales
Monday
10:00am–8:00pm
Tuesday
10:00am–8:00pm
Wednesday
10:00am–8:00pm
Thursday
10:00am–8:00pm
Friday
10:00am–8:00pm
Saturday
10:00am–6:00pm
Sunday
Closed

Cars on the lot

33 cars available See all Cars

Dealership reviews

4.4
Rating and reviews of AUTO VILLA are from Cars.com and DealerRater.com

25 reviews

GREAT PEOPLE. GREAT VEHICLES

5.0
by Susan Rubio on Apr 12, 2018

Couldn't be happier with my purchase. We had been watching their inventory for a while online. Finally decided it was the right time. I called before making the drive in to make sure the truck was still there. By the time we arrived it was pulled up waiting for us. Everyone there was friendly and knowledgeable. Great Experience!

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

great place to buy a truck

5.0
by rick rossovich on Nov 20, 2017

I worked with austin he took his time and made sure I understood everything. they have a huge selection to choose from.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Very bad service

1.0
by Gavin on Aug 01, 2017

I called them twice and made a appointment with them for Audi Q7 TDi. They asked me to come at 5:00pm. when I was there they told me that the car i am looking it currently on our another location and you should go there. Then I drove to another location and they said the car i am looking that already sold last week. But now this car is still listing on CARS.COM and on their website as well.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

I do apologize for any confusion or inconvenience. Can you please call me so I can further understand the situation. Austin 815-322-2340

Very attentive

3.5
by Diesel on Jul 11, 2017

Would not price match simaler vehicle being sold for 15k less

Customer service 4.0 Overall experience 3.0 Does not recommend this dealer. Did not purchase a vehicle.

Happy customer

4.6
by Nancy J. Davidson on May 26, 2017

I'm a happy customer... I have never experienced such customer service with patience and has gone over and Beyond the nicest and understanding of a dealer, this was my first time that I purchased a used car at a dealer and salesman explain to me the difference when you purchase a used car or a new car and I was satisfied to come out buying a vehicle, everyone there was kind nice and treated one with respect, I was so surprised how glad I was that I chose Auto Villa that I had my daughter come and see there cars the same day so we both came out buying vehicles , For the second time ..we're happy customers ... Yes I would recommend this to any friends or family memember my experience with Auto Villa ...Mrs.Davidson

Customer service 5.0 Buying process 4.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.
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