Auto Mart Of Ohio
Hours of Operation
Cars on the lot
Bought a car here for my daughter last month. No problems thus far. And, very impressed by the 1 year transmission & engine warranty! You won’t find that kind of warranty at most used car places. Price was fair. Right at the KBB price. Salesperson was very helpful with financing. Look forward to buying my son a car here next year!
Bad customer service
Had the run around from the get go from Justin. They wouldn't tell me if the car had any mechanical issues or if it had been in an accident. Come to find out the majority of their cars are insurance write offs. I'm glad I didn't buy from here.
Crooks is the best way to describe this business. They sold me a car that had endless problems a couple of months after purchasing it. Then when reaching put they've completely ignored me.
GO TO THIS PLACE
This is a must go to place if you are looking for an inexpensive car and GREAT service! The owners are very kind and work with your every need.
Terrible customer service in both buying my car or even trying to use the warranty. They haven't got back to me in months on my warranty even after multiple calls and now my car is unusable.
Shady and toxic dealership
Automart is probably the worst business, not just dealership, I've ever had to pleasure to deal with. First the vehicle I bought was a Dodge Caliber that they just received so it didn't even have a window sticker. After a test drive I asked for them to fix the parking break light that was staying on. While after purchase they had the car in their shop for over a week just for the light not to be fixed and their excuse was "it doesn't effect it mechanically and is too expensive to fix". After driving the car for a week the breaks were grinding so I gave them a call asking if they found anything in the shop about the break pads needing replaced, they gave me a call back a week later saying they didn't see anything and to bring it in. By this point the breaks were hardly working. After another week in their shop they said that I had to pay half the break repair cost because it wasn't under warranty. So I asked to return the car since their "1 month warranty" was clearly a lie. A week goes by and they said they couldn't refund the car. So basically their whole warranty is a lie. On top of all this they went ahead and replaced the breaks, then charged me per day the car sat at their shop. Even though I didn't authorize a repair and the car is unsafe to drive. Then was told they impounded or repossessed the vehicle even though I was still making payments.
Most frustrating people I've ever dealt with in regards to warranty. They're still trying to fight me on fixing my vehicle even though the warranty hasn't expired. Trust me, you will have mechanical issues with these vehicles.
Good service but the cars themselves just aren't up to par. A lot of these vehicles have been rebuilt or have damage, that's why they're cheap. The majority of them for sure will need to be repaired months down the line.
Buyer be warned
A lot of cars in their inventory look like they're close to having mechanical issues. This is why I decided not to purchase from them because of that and the fact that they were giving gift cards for people to write reviews. All around this business seemed very shady.
Awesome place to buy a quality vehicle!
I've bought 2 cars from them and have had no issues. I even sent a family member to buy one they've had no issues either. Awesome place to buy a car! Justin and Sarah are very friendly and helpful.