Auto Expo of Huntington

3.2

Hours of Operation

Service
Monday
9:00am–6:30pm
Tuesday
9:00am–6:30pm
Wednesday
9:00am–6:30pm
Thursday
9:00am–6:30pm
Friday
9:00am–6:30pm
Saturday
9:00am–5:00pm
Sunday
12:00pm–4:00pm
Sales
Monday
9:00am–6:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–6:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–5:00pm
Sunday
12:00pm–4:00pm

Cars on the lot

103 cars available See all Cars

Dealership reviews

3.2
Rating and reviews of Auto Expo of Huntington are from Cars.com and DealerRater.com

244 reviews

BUYER BEWARE COMPLETE CROOKS

1.0
by FUCKTHISDEALERSHIP on Aug 17, 2021

BUYER BEWARE Complete thieves from start to finish. 1) They did not have any of the Jeeps listed on the site at the dealership. However, they did suggest that they had a better option that was in much better condition and would last longer without having to put any money into it and if there was anything wrong with it they would fix it before it left the lot. 30 days later had to put 1k into it, 30 days after another 1800k, and just had to put another 2k into it. Haven't had the car for 6 months and had to put close to 5k into the car. 2) They completely put in the wrong loan amount without us being aware from what the original agreed-upon sale price. The Orginal Sale price agreed upon was 5995 and with taxes etc came out to 6995. The loan amount they put in was close to 10k. 3) Taking advantage of an Elderly Woman by throwing papers at her to sign without disclosing any information about the loan. I could go on and on

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Don't waste your time! I have called twice and emailed...

1.0
by 1dissatisfiedcustomer on Jul 13, 2021

Don't waste your time! I have called twice and emailed several times with No Response. The 1st phone call promised that a salesperson would get back to me - NOTHING. The 2nd call produced a "ok, I will make sure that they get your message - NOTHING. No response to emails at all! Wow! Is this a SCAM?!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Don't waste your time if you're not local to them.

1.0
by Eric on Jun 11, 2021

After countless attempts to reach out to this dealership, it's been made more than obvious they have no interest in speaking to a serious buyer online. Not everyone interested is local. Not everyone lives a 9-5 lifestyle. I'm a commercial driver, in the driveaway industry, traveling the country delivering vehicles. I don't necesarrily have time to play phone tag all day while I'm driving. Especially when technology allows us other means of communication that's more convenient. I'm in the market for more than one vehicle (ZJ, WJ, XJ) to use as a tow vehicle. I have tried to contact them electronically through here, email, and their own website so many times in the last year or so, I've lost count. Not once have I received a response. Either they're just listing a bunch of unicorns trying to lure people to the lot, or they're not interested in selling any of them. LOL Something not adding up here...

Customer service 1.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

They do not update their website

1.3
by Esther Jean-Jacques on Jun 07, 2021

The cars shown online for great deals are not there. I saw 3 jeeps that were well priced. I made the 2-hour drive to find out all 3 cars were sold already. I talked to someone before going but they did not confirm if the vehicles were there. It's been a week and still on website. It's either they don't update or leave them up as bait to attract customers. They showed me similar cars but they were more expansive.

Customer service 2.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Bad customer service!!!

1.0
by JAHENRY82 on Jun 03, 2021

I’ve been calling and emailing this company for two weeks. I live in Arizona and I’m trying to buy a jeep from them than fly cross country pick it up and drive it home. When I called they put me on hold and never get back to me. When I send emails they never respond. Why do you even advertise your car is nationwide up on cars.com if you’re not gonna respond to your customers!!!

Customer service 1.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Jeeps

4.0
by Barbara on May 30, 2021

So far so good…. Smooth ride customer service was great ….pick up as promise ….Don and Cliff were very nice and professional.! Would recommend this dealership to my friends anytime or place!

Customer service 4.0 Buying process 4.0 Quality of repair 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.

They advertise the best jeeps in the marjet and in

1.0
by JJ on May 17, 2021

They are big-time liars and deceivers they do not stand behind their product in anyway save yourself from the nightmare this place will give you after you stuck with one of there many lemons !!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Jeep still advertised for months after being sold.

1.5
by StillNoJeep on May 16, 2021

I do not usually write reviews. I called in mid-February about a Jeep I was interested in seeing. I was informed that it was sold. It is currently mid-May and the same Jeep is still being advertised. Not a nice move.

Customer service 2.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Lemonade sale

1.0
by LiamF on May 08, 2021

Bought a 2000 jeep cherokee from this place in July. They promised for $500 down payment that they would totally rejuvenate the jeep I wanted. All lies, my fault for falling for it, but you don’t have to. The car wasn’t ready on the day they told us to pick it up. Or the second day they told us to pick it up. Super rude and concerning. They stop being nice once they have your money. The cars check engine came on twice in the first month of having it, as soon as the dealership has your money they stop answering phone calls. They told me to bring the car back in so they could fix it, they would prolong keeping the car out of my possession and not answer my phone calls, leaving me with no clue on what is going on with my car that I need to go to work. Ultimately they became so difficult (the man named tucker mainly) and rude so I decided to stop wasting my time, so I brought it somewhere else for fixes and check engine light has come on at least 20 times since purchasing. Bought the car for 5k total and have almost put that much into it to try and fix it, it is still currently in another mechanics shop. My new mechanic said the dealership did such a terrible chop job on it and that a lot was “half-a**ed”. I write a bad review, they give me their customer service email to “make it better”, I email them and no response! any business that is okay with putting out that kind of quality is not a business, it’s a scam

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Was thinking of buying

1.0
by Jeep Fan on Apr 14, 2021

Have been looking for an older jeep, And I would have traveled several hundred miles to shop and purchase (CASH) However after reading all the reviews. Common sense says Pass. Thanks to all the honest reviews

Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Jeep Fan . we are very sorry to hear about your experience with Auto Expo Of Huntington. We use feedback like this to identify areas of improvement and implement the correct changes. We make it a priority to be as clear and transparent as possible with every customer. If there is anything we can do to ensure your satisfaction please contact our customer service department at Customerserviceautoexpo@gmail.com

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