Auto Collection of Murfreesboro

4.8

Hours of Operation

Service
Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
8:00am–6:30pm
Tuesday
8:00am–6:30pm
Wednesday
8:00am–6:30pm
Thursday
8:00am–6:30pm
Friday
8:00am–6:30pm
Saturday
8:00am–6:30pm
Sunday
Closed

Sales Team

Hans Niknejad headshot

Hans Niknejad

General Manager (46 Reviews)
Dealer Experience 22 years
Dealership Experience 9 years
Ryan  Copeland  headshot

Ryan Copeland

Finance Manager (31 Reviews)
Dealer Experience 8 years
Dealership Experience 4 years
Pele McDaniels headshot

Pele McDaniels

Administrator (25 Reviews)
Dealer Experience 23 years
Dealership Experience 4 years

Cars on the lot

79 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Auto Collection of Murfreesboro are from Cars.com and DealerRater.com

256 reviews

Best In The Business!

5.0
by taylorperkins on Apr 15, 2020

As a middle-aged professional, I rarely have any time to do things like buy a car. I had spent the better part of two weeks looking for a very specific model I have wanted to treat myself for my 40th birthday, and I had returned to Auto Collection of M'boro for a second vehicle (this was my second transaction with them). Hans was a total pro; he found me exactly what I was wanting, sourced it/shipped it in for me, and it has met and exceeded my expectations. Not only did he find me the perfect vehicle, he also sourced financing for me that was 2.5% better than my bank I have a relationship of two years with. I couldn't have had a better experience working with these guys, they have earned my business for life. If you want an experience that feels personal, intentional, and sincere, Auto Collection of Murfreesboro is 100% the only company I would or will work with. Hands down the best car buying experience of my life, and I have owned well over 100 vehicles in my life.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great Vehicles & Great People!!!

5.0
by Kelly G on Apr 09, 2020

My overall experience was great! Jerry West and the team at Auto Collection made it very easy to purchase my new truck. Many times purchasing a vehicle can become stressful; however, not with this group. I can say without hesitation these folks made the process very fluid. Thank you to Jerry and everyone at Auto Collection.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

extremely responsive and got more than I expected

5.0
by rick on Jan 29, 2020

Dealing with Pele and Daniel, I could not have been more pleased - with the prompt responses to questions and concerns before and after the sale - even after they had my money! Everything they said of the car, they delivered. I purchased this car sight unseen and with trepidations. It was part of a trade-in. They gave me the same trade-in value as the other dealers. The delivery service dropped off my new Tesla in immaculate condition and picked up my car without issue. All great people with whom to work. THANK YOU!

Overall experience 5.0 Does recommend this dealer.

Great experience with the dealership!

5.0
by tim k. on Dec 16, 2019

I purchased a Hyundai, Veloseter from Auto collection of Murfreesboro. I received great customer service.the staff was friendly and made certain that I got the best deal. The car is in excellent condition and runs great. I would definitely purchase from Fred and his staff again. Thanks, Tim K.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Tried to ask questions about one of their vehicles listed...

1.0
by 34fire on Nov 07, 2019

Tried to ask questions about one of their vehicles listed on Facebook marketplace and was basically told to go elsewhere. I'll be sure to tell everyone I know what kind of place this is. I'd steer clear of these guys if you're looking for an easy place to do business with. There are tons of other options when it comes to buying a used vehicle. These guys obviously do not want to make buying a vehicle fun and enjoyable.

Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

I think it would be fair to expose who you are and what you do for a living when you attack our company on every platform you subscribe to in a very unfair, one-sided manner. You bully people and businesses on the internet. This internet troll that is in the automotive industry inquired about a very unique vehicle we have, and was speaking with an individual that directs customers where they need to go to get specific questions answered about our vehicles. When the individual tried to get more information he starting being very condescending and rude. When one of our employees tried to reach out to him he continued his combative form of questioning so we decided to end the conversation. As a result, he went on every advertising platform we use and that he works with every day to attack us. Our reputation speaks volumes for the service we provide. His characterization is an unfair one so please read his posts and take them for what they are.

Uncooperative and unwilling to answer questions

1.0
by 34fire on Nov 07, 2019

Tried to ask questions about one of their vehicles listed on Facebook marketplace and was basically told to go elsewhere. I'll be sure to tell everyone I know what kind of place this is. I'd steer clear of these guys if you're looking for an easy place to do business with. There are tons of other options when it comes to buying a used vehicle. These guys obviously do not want to make buying a vehicle fun and enjoyable.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. Hans Niknejad | Owner | autocollectionofmurfreesboro@gmail.com

Fantastic experience!

5.0
by Lee & Ginny on Sep 06, 2019

To say that my experience with this business was excellent, is an understatement. I was in the market for a pickup truck and ran across a very nice vehicle online, at this dealer. I am always stressed and anxious when working with dealers and frankly, despise the experience. Well, the team at Auto Collection changed my view. There are good people in auto sales and the entire team is top notch. I would call out one person that helped us, but in reality, it was more like six. From the person who moves vehicles and cleans, to sales, to finance, they were all great. They were all very helpful and knowledgeable and I really couldn’t tell who actually sold the vehicle to us. Reality, they all did! The deal was done while chatting on the couches in the lounge. Hands down, the most comfortable, no stress, best vehicle buying experience I’ve ever had. I was able to get more options and better package on this vehicle than the one I was looking at from a dealer across town. Also, got this vehicle at a much better price. They stood behind everything they said they would and took care of a couple of minor issues (cosmetics) with no questions asked. I am a local to this community and didn’t realize such a gem was right in my back yard. My sister has also purchased here and had an excellent experience too. Looks like our family has found the team that we will be using for years to come. Keep up the good work and glad to have you in my community.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Exceptional

5.0
by PamH on Aug 24, 2019

I am in love with my platinum Nissan Murano. I drove from Germantown, Tennessee to see these guys and they are fabulous! Ask for David!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Quick and easy

5.0
by Carl712 on Aug 16, 2019

Great customer service and even better quality cars they took care of everything and made the process smooth as possible for sure going to go back and recommend everyone there.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Pleasant purchasing experience

4.8
by Purcell on Aug 15, 2019

Overall very pleasant and honest purchasing experience. Our primary contacts were with Ryan and Daniel and as such we appreciated their relaxed but forthright manner. Buying a car "sight unseen" caused me to be a bit apprehensive. However, Auto Collection, made the process seamless and Ryan provided an accurate representation of the 2014 Land Rover LR2 we purchased. Good people and would not hesitate recommending Auto Collection.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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