Auto Boutique Texas

4.6

Hours of Operation

Sales
Monday
10:00am–7:00pm
Tuesday
10:00am–7:00pm
Wednesday
10:00am–7:00pm
Thursday
10:00am–7:00pm
Friday
10:00am–7:00pm
Saturday
9:00am–7:00pm
Sunday
Closed

Cars on the lot

352 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Auto Boutique Texas are from Cars.com and DealerRater.com

338 reviews

Don't shop here!

1.0
by Robbie on Jun 20, 2022

Went there desperate. My car practically broke down in their parking lot. We found a ford fiesta that looked good. So we picked that one. Problem number one. My dad cosigned on the car with 800 credit. They refused to give us a shorter loan and told us we could only sign a 72 month loan. Problem number 2. When going over the paperwork the financial manager rushed past a warranty that "was included with the car" only to find out that warranty cost 5000 dollars on a 6000 car essentially doubling the price. And infact did not "come with the car" 3rd and most infuriating problem. When signing the paperwork we were presented with a clean carfax showing that it had not been in a wreck. Only to find out 2 years later that it had indeed been in a wreck a YEAR before we bought the car and had structural damage. And you wanna know where we found that gem of info. Carfax. They lied and took advantage of us. The only good thing I will say was the salesman was nice and did what he could.

Customer service 1.0 Buying process 4.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

xxxx poor service.

1.0
by Nick on Jun 19, 2022

xxxx poor service. Received a call stating that a 2020 Lexus LC500 was ready to be seen. Drove there and was told it wasn’t. Drove an hour and in Houston traffic that sucks. Not a single apology or even a kiss my xxx for the waste of my time. Never again!

Overall experience 1.0 Does not recommend this dealer.

Tristan gets 5 stars, Auto Boutique gets 2.

2.0
by The Dude on Jun 03, 2022

So, I just slammed this dealership in a previous post from today, but I would like to give some special attention to the only person at that dealership, besides my sales agent, Tony, who actually helped me. Her name is Tristan, and she did in (2) minutes what a dozen other people couldn't do in (3) months: 1.) She was straight with me; (2) she found my plates and got them to me, and she was exceptionally nice. I had to drive from orange, TX to Houston, TX (120-miles) for the sole purpose of seeing a human being and attempt to find out where my plates were. I still don't approve of this dealership, but I do give Tristan (I hope I spelled that right) a five-star rating and two-thumbs up.

Overall facilities 3.0 Overall experience 2.0 Does not recommend this dealer. Did purchase a vehicle.

Untrustworthy dealership

1.0
by veeRob on May 23, 2022

On May 3rd I saw a car listed on Carfax.com from Auto Boutique that I liked. Called them immediately to make a deal and was told the vehicle is not ready for sale, but they took my information down and told me they'd call me when it was ready. Read them my phone number and had them read it back to me. I also emailed them though the web site with my email and phone number. They never took the car down for sale so they could bait & switch people that called in to buy a cheap car only to find out it's not available. Already seemed dishonest, but even more dishonest when I discovered through Carfax.com that they sold the vehicle. Called up to ask them why I wasn't called first, and their awful receptionist wrote my phone number down wrong even after repeating it correctly to me. Waited 3 weeks for a car that possibly didn't even exist. I don't trust them at this point, and unless they make it right and find me a comparable vehicle for the same price, this 1 star review will stand.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Great dealership !

5.0
by j.lenner on May 06, 2022

Great dealership ! Bought my Second car here. The sales person Enrique has awesome customer service

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great prices at this dealership sales was phenomenal if I

5.0
by Gena Liv on Apr 30, 2022

Great prices at this dealership sales was phenomenal if I could give 6 stars I would !

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

From the second I walked I was was greeted by Teitana

5.0
by Fatimaadtr on Apr 30, 2022

From the second I walked I was was greeted by Teitana with a warm smile. She helped me through the entire process with ease. This experience from start to finish has been the best I ever experienced buying a car! Will recommend to all my friends and family and future purchases here at Auto Boutique HTX! Thank you Tetiana! And Mario!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Everything about the experience I️ had with auto boutique

5.0
by Clouisdaviss on Apr 30, 2022

Everything about the experience I️ had with auto boutique was truly phenomenal!! I️ would highly recommend buying a car from them.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I got my new car loving it and the sales rep are so cool

5.0
by mrsdianegranger on Apr 29, 2022

I got my new car loving it and the sales rep are so cool so y'all come on down and get your good deal I did Thanks for the car

Overall experience 5.0 Does recommend this dealer.

We came in and worked with Tati and Charlie who were both

5.0
by Baileym.ellis on Apr 29, 2022

We came in and worked with Tati and Charlie who were both so very helpful, kind and professional! Would definitely recommend working with them to anyone interested in buying a vehicle - not to mention the great deals!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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