Auto Action

4.7

Hours of Operation

Service
Monday
9:00am–5:00pm
Tuesday
9:00am–5:00pm
Wednesday
9:00am–5:00pm
Thursday
9:00am–5:00pm
Friday
9:00am–5:00pm
Saturday
Closed
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–7:00pm
Sunday
10:00am–5:00pm

Cars on the lot

1040 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Auto Action are from Cars.com and DealerRater.com

226 reviews

Hello, I was researching for the purchase of a used car....

1.0
by angel18years on Dec 28, 2020

Hello, I was researching for the purchase of a used car. The dealership's advertising was incorrect and I believe that it was done on purpose to lure you to their site. I would never do business with a company that uses such practices. They have lost you a cash customer

Overall experience 1.0 Does not recommend this dealer.

Sold me a lemon

4.0
by DeJ on Sep 17, 2020

Had to rate the first 3 categories high because they really sold me a bill of goods. Said car was reconditioned - no way! First thing there was no dipstick in the transmission fluid. Ralph told me it had new tires - it needs tires . In the shop today getting new brakes. Transmission is slipping. Car has been in an accident. Of course I paid too much for the car at an extremely high interest rate because I had no previous credit. Totally disappointed in the way I was deceived.

Customer service 5.0 Buying process 5.0 Quality of repair 1.0 Overall experience 5.0 Does not recommend this dealer. Did purchase a vehicle.

Sold us a lemon!

1.0
by N/A on Feb 04, 2020

Sold us a car that needed the whole transmission replaced! We called and told them the day after we purchased that it was having problems. We had to be able to get another vehicle to drop this one off at their shop to be repaired. By the time we could get the vehicle to their shop they said they wouldn't fix it without us having to come out of pocket another $300! This is something that they knew was wrong with the car before they sold it. They say they have all of their cars inspected by a mechanic before they are sold, and we could tell very quickly that there was something wrong with the transmission. It's bad enough that they sell cars for 3x what their worth, but to turn around and sell xxxxty cars that have MAJOR mechanical issues is just wrong. Now we're out the $300, can't drive the car until its fixed, and wondering what else will go wrong with this car.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Auto Action broadway

5.0
by Carlos on Sep 19, 2019

I love this place I wanted a car and they gave me a beautiful car no lemon thanks auto Action I would recommend this place to everyone.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

2008 Dodge Dakota

5.0
by Dakota on Sep 16, 2019

Great service was fast and efficient with letting me see the details into the truck and it came with original equipment ECT, overall was a great deal thank you

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Great service

5.0
by Jesus vaquero on Sep 12, 2019

Was very good on customer service Carlos and Lalo were very helpful they explained everything to me in good detail I would definitely recommend buying a car from them they where very patient and got me approved faster than I thought it there very positive good energy/vibes individuals

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Fast and Easy

5.0
by Jessica DeFreitas on Sep 12, 2019

Lalo and Carlos were awesome! They got us in and out in about an hour! With a great deal and they had options at another lot if I hadn't chose one from their specific location. If you need a vehicle for a low down payment and in a rush come over and see these guys!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Amazing customer service!

5.0
by Vanna on Sep 05, 2019

I went to the location in Phoenix and was immediately greeted by Lalo. He was super helpful and showed me all the different cars I was interested in and told me about them all. Once i found the car I loved, we went inside to fill out paperwork which is when i was greeted by Carlos. They were both very helpful and patient in explaining everything to me. I would definitely recommend them to anyone looking for a used car in excellent condition!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Do Not Buy From This Dealership

1.5
by Brigette on Jul 31, 2019

I purchased a vehicle end of April 2019. Four days later, in the shop for engine overheating. I got my car back 1 week later. Two months later back in shop for more engine repairs. This time it took another week. Three days after picking up vehicle from shop, it is having same issue that it was just serviced for. That I paid hundreds of dollars to be repaired. Their response, bring it back in, pay your deductible again, and we make no guarantees. Haha! I have attempted for numerous days to have someone at HQ call me back. What a surprise, after numerous messages and hearing from them that I sent an email to management, still nothing. The level of customer service is below sea level. Stay away from this company. Swindlers and schemers out to get your money . Also, I have never been late or missed 1 payment.

Customer service 1.0 Buying process 3.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

FAST!

5.0
by Alexandra on May 31, 2019

Auto Action was a big help today! I was having a hard time getting approved at other lots and William helped me get approved here. They gave me reasonable payments for my F-150. I am really impressed with how professional the sales team was. Truly a blessing!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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