Austin Direct Auto Sales

3.7

Hours of Operation

Service
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–7:00pm
Sunday
9:00am–7:00pm
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–7:00pm
Sunday
9:00am–7:00pm

Cars on the lot

52 cars available See all Cars

Dealership reviews

3.7
Rating and reviews of Austin Direct Auto Sales are from Cars.com and DealerRater.com

72 reviews

BEST DEALER I have ever worked with

5.0
by peggy morris on Dec 11, 2014

Matt is the BEST Dealer I have ever worked with. I am way past 50 ... have purchased several cars/trucks and this is the ONLY Dealer I would come back to. Can not PRAISE him enough. He did not try to over sell for a higher profit. Made sure all question were answered, AND before I grove off the lot with my newly purchased Truck he said I could come back with ANY questions later. Am serious, if you want a GOOD used car/truck go to THIS dealer! peggy

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks for your review! We try and make the process easy, quick and enjoyable. We appreciate your business and look forward to servicing your car in the future. Welcome to our little family!

Very easy to deal with

4.5
by Steven on Nov 04, 2014

I bought a used Toyota Corolla from this dealer a few months back and am just now getting around to filling this out. The guy was very easy to deal with and let me test drive as many of his cars as I wanted without any hassle at all. He asked which cars I was interested in and I rattled off a list of three on his lot. He then handed me the keys to all three, encouraging me to test drive any or all of them. When I'd settled on the Corolla, he let me take it to a mechanic for an inspection before purchasing and when it came time to buy, he was also willing to negotiate the price with me. The car has been serving my son well since he took it off to college. The whole process was extremely laid back and there was zero pressure sales. Some people might not like being left alone out in the lot to browse the cars, but it's exactly what I like. Very pleased with the whole process.

Customer service 5.0 Buying process 5.0 Overall facilities 3.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks for your review! We try and make the process easy, quick and enjoyable. We appreciate your business and look forward to servicing your car in the future. Welcome to our little family!

Inresponse to my review - "Dont go here!! Fraud"

1.0
by Nadir on Oct 21, 2014

In Response to my Review and the Response of the dealer... Immediately after my car broke down, first thing i did was called this dealer.. First response from him.. my friend its been 3 months.. i dont know what you did to the car.. i cannot take care of it.. I had also purchansed SCS warranty from him,, for 1 year, and that is totally bogus. after 3 weeks, they tell the reason for this is overheating and they will not cover for it.. If Anyone planning to buy a car from this dealership... please please get a mechanic check up and DO NOT take 3rd party warranty... thats all Bogus and waste of money..

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Dont go here!! Fraud

1.0
by Nadir on Sep 16, 2014

I brought a Car from this dealer, after 3 months, while i was driving my car, it suddenly stops at the the signal, and turns off. I towed it and taken to my mechanic, after diagnosing my car, my mechanic says, the Engine in the car was replaced from a different Engine (may be brought from a salvage/junk yard). This dealer did not tell me initially about all this crap. I am totally at a loss. Beware before you buy anything from here.

Customer service 1.0 Buying process 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

You should of call me so i can take care the problem and fix your car,When you drive the car off of out lot car was in great running condition, there is no way you can tell if this car last one day or one year,There is no way we can test the engine or transmition to be sure to work for 3 month for now or 6 month for now we test power train when we buy it it. if the engine replace buy previous owner there were no where that we know of.

Bought a '99 BMW 328i

4.3
by Mr. Hailu on Aug 11, 2014

I was looking to buy my first BMW. For the price, age and miles on the car, the car is pretty good condition. I got it checked out about a week after I purchased it and even the BMW dealership thought the same. So far the car is great and the buying process was good. Very professional.

Customer service 4.0 Buying process 5.0 Overall facilities 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks for your review! We try and make the process easy, quick and enjoyable. We appreciate your business and look forward to servicing your car in the future. Welcome to our little family!

05 bmw 330i

5.0
by matt t on Aug 01, 2014

05 BMW 330i. these guys provided the best customer service, had the best deal in town, and cleanest car for the money that I spent. thank you guys so much, I love my new car.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks for your review! We try and make the process easy, quick and enjoyable. We appreciate your business and look forward to servicing your car in the future. Welcome to our little family!

Best service I have ever recieve.

4.8
by Amber Carrasco on Aug 01, 2014

I was looking for a reliable car to save me gas and when I stopped by I told him what I wanted and what he told it to me straight. He didn't sugar coat anything he told me. He told me what reliable car he has that were fuel efficient and told me what he had that was in my price budget. He worked with me to find the right car and now I am driving the best choice I made. He's a very good guy. He is not the guy that will screw you over. He is there to help us who don't want our credit to be ruined by big mean cardealers.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks for your review! We try and make the process easy, quick and enjoyable. We appreciate your business and look forward to servicing your car in the future. Welcome to our little family!

Great place to look for vehicles..

5.0
by Joe Rodriguez on May 07, 2014

Though I have not purchased..yet..but it seems reasonable to say that you get a lot of good information to make an intelligent decision..Looking forward to keep searching and making the purchase..as well..

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thanks for your review! We try and make the process easy, quick and enjoyable. We appreciate your business and look forward to servicing your car in the future. Welcome to our little family!

Finally, the Right Price.

4.8
by RM on Feb 26, 2014

After extensive search and many disappointments and wasted time searching for a used car, finally I found these guys. Prices are fair. Staff was very flexible and easy going handling my buying requirements such as independent car inspection(s) and extensive test driving. No attitudes, no hard sells, just a good car at a good price. I'll be keeping these guys in mind from now on when I need a car.

Customer service 5.0 Buying process 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks for your review! We try and make the process easy, quick and enjoyable. We appreciate your business and look forward to servicing your car in the future. Welcome to our little family!

Easy indeed

4.6
by JM on Nov 21, 2013

Very quick, worked with me on price. All in all good deal. JM

Customer service 5.0 Buying process 5.0 Quality of repair 4.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks for your review! We try and make the process easy, quick and enjoyable. We appreciate your business and look forward to servicing your car in the future. Welcome to our little family!

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