Audi of Bedford

4.5

Hours of Operation

Service
Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–12:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Cars on the lot

96 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Audi of Bedford are from Cars.com and DealerRater.com

118 reviews

Buying an Audi CPO TT Roadster - Out of State

5.0
by RK TTfan on Oct 05, 2020

I shopped Nationwide for a low mileage TT Roadster for over a month. I finally found a certified pre-owned TT at Audi of Bedford in Ohio. I live in Maryland and this is my 4th Audi and my first used car purchase. I worked with Max Duffy who was exceptional. He sent me videos of the car as it went through the CPO process. I bought this car without ever seeing it in person or test driving it which was nerve wracking. It took about 3 weeks but it finally arrived and exceeded my expectations. Even the paperwork was done in my home and they arranged for a notary to go through the contract with me. In the end I got this car 18K under original MSRP with only 20K miles on it. Great job Audi of Bedford. I would highly recommend buying from this dealership.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for the excellent review! We are so pleased to see that Max's diligent service made your long-distance purchase go so smoothly! Your recommendation is truly appreciated; congratulations on your new TT Roadster!

Anil NALLURI MD

5.0
by Anil on May 08, 2019

I had an oil change 2017 Audi A 6 Loaner was given Excellent service Dealership was neat and clean The staff was courteous and polite and the coffee was delicious

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for your review! We'll be sure to thank our team for providing you with such excellent service. Thanks again for sharing your experience!

Service

5.0
by AudiDriver on May 05, 2019

The whole experience was great. My service took longer than expected so I got offered a brand new loner. Really quality people. Everything was done correctly the first time!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for taking the time to share your experience! We're thrilled to hear that our team ensured you a pleasant time. We look forward to your future visits!

Treated like family. That John Scott is amazing.

5.0
by Jonny P. on May 03, 2019

Great service AGAIN! I watched John Scott take care of customers there and on the phone, all while expediting MY service. A true multi-tasker! Plus a car wash (interior included) at the end. Great attention to detail, with a Smile. It made my day!

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Jonny- John is fantastic, we agree! We truly appreciate you taking the time to write such a nice review, and trusting us to take great care of your vehicle. We'll make sure you always get treated to top-notch service every time you visit.

Audi owner

4.8
by Michele Stine on Apr 21, 2019

Thank you Mike Miller for making my experience so easy and effortless!! You are such an asset to the Audi organization and I will always refer friends and family to Audi Bedford.

Customer service 5.0 Buying process 4.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for taking the time to share your experience! We're thrilled to hear that our team ensured you a pleasant time. We look forward to your future visits!

Excellent attentive and friendly service!

5.0
by BrianL on Mar 30, 2019

Picked up our new vehicle from Audi Bedford in February and received fantastic friendly service from salesman Andy Marson and the whole team. This is the forth Audi we’ve purchased, the first from Audi Bedford, and their attentive service is far better than we’ve received elsewhere. Really can’t recommend highly enough! Thank you!!!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Brian, thank you for the five-star review! Congratulations on your first Audi! We certainly hope to see you again in the future!

A5 Sportback 2019

4.8
by John on Mar 09, 2019

Bedford Audi was my second Audi dealer to go to. First place didn't seem very interested in selling a new Audi to me. Did a online initial price, Maxwell followed up with attractive pricing. Also, with video. Went and drove 2 cars, then decided go to 5series from 4. Maxwell is knowledgeable, patient. Overall am satisfied with dealership. We agreed on price and waited for car to come. Just like I wanted. Maxwell says something and he'll stand by it. Much appreciated to do business with him, maybe another 4 years and we can do it again. Thanks

Customer service 5.0 Buying process 5.0 Quality of repair 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi John, Thank you so much for sharing your five-star review with us! We are so pleased to hear you received excellent service from Maxwell and our team. It was truly a pleasure working with you. We hope to see you again in the future!

Devoted customer

5.0
by Christopher H on Feb 12, 2019

Excellent service...Jonh Scott was extreamly helpful and knowledgeable and made sure as the customer I was taken great care of..also answering all questions that I had giving me great assurance..thanks sir

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for your review! We'll be sure to thank our team for providing you with such excellent service. Thanks again for sharing your experience!

Unparalleled Service

5.0
by Sherry L. Nadler on Feb 07, 2019

The service was excellent. They picked my car up in th morning, left me a very nice loaner car, a Q5, and returned my car in the afternoon when I got home from taking my friend to the doctor. They were just wonderful!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Sherry, thank you for the awesome 5-star review. We're very happy you were satisfied with our service. Reach out to us anytime you need us! We appreciate the feedback.

Great service dept!

5.0
by LJinaQ5 on Feb 04, 2019

Great service, fairly priced and very customer oriented. Have had my Audi serviced here without issue for 8 years. Mike M terrific, goes the extra mile to resolve any problem. A

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for taking the time to share your experience! We are happy to hear Mike has always provided you with excellent customer service.

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