Audi of Bedford

4.5

Hours of Operation

Service
Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–12:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Cars on the lot

95 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Audi of Bedford are from Cars.com and DealerRater.com

118 reviews

Brake fluid flush/replacement

5.0
by TSArch on Mar 23, 2021

Service was performed promptly and in a professional manner. Anthony also informed me of an additional issue that needed attention and that was promptly scheduled for a later date, as parts had to be ordered in.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi there, thank you for sharing your feedback for Anthony! We're glad to hear your experience was positive. We truly appreciate your business and welcome you back anytime.

Car buying made easy

5.0
by C W on Mar 10, 2021

As a long time Audi owner (1995) o never have been disappointed. Jeff Reuss, Mike Hulgin, James Crawford and Becky Ravida made the experience flawless.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for visiting Audi Bedford. We will be sure to thank Jeff, Mike, James, and Becky for providing you with a flawless experience. We look forward to working with you again.

Carl Names

5.0
by Carl James on Feb 16, 2021

Anthony Ravida provides excellent service. I receive a timely appointment. Good explanations. Problems are communicated clearly and patiently. Entire team is helpful.Ps. Get the stick back!

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for the great review! We are so pleased to see that Anthony's excellent service made your visit to Audi Bedford go so smoothly. If there is anything else we can do for you, please be sure to let us know.

Satisfied Customer!!!

5.0
by Michelle on Dec 30, 2020

I had taken my previous car for service to this dealership and was ALREADY satisfied! When I started looking for a new vehicle, a friend told us to look up Zack at this dealership! Was highly satisfied how quickly he got back to me ! He recommended Becky who was an absolute doll! She made my buying experience wonderful! She was quite knowledgeable about the car and was as excited as I was!!!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for visiting Audi Bedford, Michelle. We will be sure to thank Zack and Becky for providing you with excellent service. We look forward to working with you again.

2008 911

5.0
by Porsche Lover on Dec 17, 2020

Becky was a pleasure to work with. She made an online remote buying experience quick and easy. She also shipped the vehicle from Ohio to Florida in record time! Thank you, Becky! I love my new ride!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for taking the time to share your quick and easy car-buying experience with Becky! Enjoy your new ride! Please do not hesitate to reach out to us when we can work with you down the road!

Q5 lease

5.0
by Randy CLE on Dec 16, 2020

Mike, Zach and all were professional and helpful as usual. Great customer service and follow through. Long time satisfied customer! Will definitely go back for sales and service.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for the great review, Randy! We are happy to learn that Mike, Zack, and the rest of the Audi Bedford team exceeded your expectations. If we can be of future service, please be sure to let us know.

Great customer service

5.0
by Sukkara Habibi on Dec 09, 2020

Top of the line service. We enjoyed the experience from start to finish, and Becky was very professional and helpful every step of the way

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Glad to hear that you enjoyed your time at Audi of Bedford! Thank you for stopping by!

Virgilio M Tongson

5.0
by Virgilio M Tongson on Nov 14, 2020

Hillary is super helpful and pleasant and follows up on things. The waiting area needs improvement. Overall service was good and satisfactory. Very satisfied and happy

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for the great review, Virgilio. We will be sure to thank Hilary for providing you with excellent service. We look forward to working with you again.

Top class

5.0
by Scotty on Oct 23, 2020

Great selection and best price in town easy process I would certainly be back and I will recommend this dealership to anyone looking at a used car

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Car repair

2.7
by Janie on Oct 16, 2020

After I left dealership i heard beeping . I had to return. They forgot to take instrument out of car. Waited an hour of my time.

Customer service 3.0 Quality of repair 2.0 Overall experience 3.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Janie, I regret to learn about any inconvenience regarding the services we provided. Providing excellent customer service is our main goal and I would appreciate the opportunity to discuss this further with you. Please email me at gmccarley@penskeautomotive.com. Thank you. -George McCarley, General Manager, Audi Bedford

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