Audi of Bedford

4.5

Hours of Operation

Service
Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–12:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Cars on the lot

96 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Audi of Bedford are from Cars.com and DealerRater.com

118 reviews

First Audi purchase

5.0
by Kristen on Mar 02, 2022

We worked with Andy to buy our son his first car and he was great. Everyone was very friendly and the process was smooth. Andy took the time to listen to what are needs were and then go over the Q3 with us after the sale.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for the 5-star review! We are glad to learn that you have had such a wonderful visit. We look forward to seeing you again soon!

Worst Stealership Ever

1.0
by Eric on Dec 29, 2021

Worst Car Dealership on my List! They will attempt to sell you a Used vehicle in need of $1,000's in repair. Get your Vehicle checked by a Certified Reputable Mechanic. I would definitely Not Recommend Audi of Bedford to my Worst Enemy!!!

Customer service 1.0 Buying process 3.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Eric, Your feedback is important to us and I would appreciate the opportunity to speak with you about your sales experience. Would you mind emailing your preferred contact information to me at gmccarley@penskeautomotive.com? I look forward to speaking with you. Best Regards, George McCarley General Manager Audi Bedford gmccarley@penskeautomotive.com

Great Service

5.0
by JA on Oct 19, 2021

Easy scheduling, no surprises, great communication via text option. Waiting room was comfy and stocked with great coffee. Even got some work done while I waited.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Audi Bedford appreciates the 5-stars and feedback. The team is glad your experience was great. We look forward to future visits. Take care!

Best Dealership for Best Cars

5.0
by Mandi on Oct 19, 2021

Everything about this dealership is top notch. I purchased a Q7 a few years ago and every service appointment has been stellar. We’ve loved my Audi so much, we recently order 2 more with Andy. He’s incredibly helpful, honest and not a cheesy car salesman in any kind of way.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Mandi, we thank you for sharing your great review of us here at Audi Bedford. We truly value your business. We are happy to learn that you love your Audi.

Great service with a smile

5.0
by Jason stroup on Oct 13, 2021

The only thing I can complain about is the lack of parts because of the pandemic. Service is always very friendly and helpful and my man Benjamin is awesome

Customer service 5.0 Buying process 4.0 Quality of repair 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Jason, thank you for sharing your great review of our Service Team here at Audi Bedford. We value your business.

Benjamin Boggs, Service Advisor Extraordinaire

5.0
by Richard on Oct 10, 2021

I was traveling from Washington, DC to Cleveland when an indicator light on the dashboard of my S5 lit up half-way across the Pa. Turnpike. Thankfully, the car was able to get us to our destination. Although I spoke with my service advisor in DC, I was now in Cleveland. I called Audi Bedford and spoke with Ben Boggs. Arrangements were made to bring the car in and have one of the service techs take a look. It turned out the fuel pump needed to be replaced but the part was not in stock. It had to be ordered and it was already early Friday afternoon. Ben was absolutely amazing. He placed the order for the needed part and assured me it would get there on time for me to be able to have the car back on Monday at noon. He let me know by 11:30 Monday morning the car was ready. Although this was a rather “inconvenient” situation, Ben and his crew were great. They came through in a very efficient manner and took excellent care of my car. I would certainly recommend Audi Bedford to anyone who needs service with their car. They should be very proud and delighted to have someone so professional and customer-oriented on their team.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Richard, thank you for sharing your feedback with us. We are delighted that our Service Team provided you with outstanding service during your travels and was able to get your fuel pump replaced in a timely manner, and with professional care throughout the process. We appreciate your business at Audi Bedford and we are so happy that we were able to assist you and get you back on the road safely.

Great Buying Experience

5.0
by Kevin on Oct 08, 2021

Very knowledgeable, reasonable and accommodating sales team. Made right on expectations even in an inventory challenged market. Finance and closing process was easy, informed and efficient.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Kevin, we truly appreciate your kind review of us here at Audi Bedford. Thank you for sharing this.

Outstanding Experience

5.0
by Experienced Buyer on Oct 05, 2021

If a car buying experience could be outstanding, our experience with our salesman, Joe, was simply exceptional. He made promises and keep every one of them.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for the wonderful review and 5-star rating. We are pleased to know our Sales Team provided you with an exceptional purchasing experience. We look forward to your next visit here at Audi Bedford.

Good service

4.0
by MM on Oct 04, 2021

Sales person was very helpful in r search for a specific car. Found car we wanted in time allotted. Service so far has been very good.

Customer service 4.0 Buying process 4.0 Quality of repair 4.0 Overall facilities 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We are so happy to learn that our Sales Team took great care of you here at Audi Bedford. We always strive to go above and beyond for our customers.

Friendly, efficient staff

5.0
by Wendy on Sep 15, 2021

Very friendly staff. Told me the service would take an hour, and I was on my way in an hour. Nice experience, highly recommend Audi of Bedford.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Wendy, thank you for sharing your great experience with our Service Team here at Audi Bedford. We strive for fast and efficient service.

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