Audi Nyack

4.2

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed
Sales
Monday
9:00am–6:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–6:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

0 cars available
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Dealership reviews

4.2
Rating and reviews of Audi Nyack are from Cars.com and DealerRater.com

32 reviews

Amazing Experience

5.0
by Avraham on Mar 28, 2022

Wow! What an unbelievable experience. Rob Cece and the entire team at Audi Nyack were beyond helpful, friendly, and professional. I've been to many dealerships in many states over the years, and never in my life have I had an experience buying a car that I could actually call pleasant. You won't find any BS hidden fees and charges at Audi Nyack, they were transparent and honest with me about each detail every step of the way. Besides the fact that every other dealership in town is charging OVER msrp, yet they were able to work with me for an incredibly fair price. Rob in sales was incredible, knowledgeable, patient and kind, and it shows that he really cares about the customers and wants them to be in something that they love. I was not an easy customer, being all over the place unsure what I wanted, yet Rob patiently worked with me and got me into something beyond my wildest dreams. There's a very good reason that he receives multiple awards for top Salesman from Audi year after year. His passion for helping people and understanding their needs truly shows. I would be remiss if I didn't mention how excellent the rest of the team is as well. From the floor managers Furkan and Minas (hope I spelled those right), to Anthony in finance, and all the other sales people, they were all so friendly and helpful and just made buying a car there such a joy. If you're in the market for a new or used Audi, without a doubt Audi Nyack needs to be your first and last stop!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Wow!

5.0
by avsha531 on Mar 28, 2022

Wow! What an unbelievable experience. Rob Cece and the entire team at Audi Nyack were beyond helpful, friendly, and professional. I've been to many dealerships in many states over the years, and never in my life have I had an experience buying a car that I could actually call pleasant. You won't find any BS hidden fees and charges at Audi Nyack, they were transparent and honest with me about each detail every step of the way. Besides the fact that every other dealership in town is charging OVER msrp, yet they were able to work with me for an incredibly fair price. Rob in sales was incredible, knowledgeable, patient and kind, and it shows that he really cares about the customers and wants them to be in something that they love. I was not an easy customer, being all over the place unsure what I wanted, yet Rob patiently worked with me and got me into something beyond my wildest dreams. There's a very good reason that he receives multiple awards for top Salesman from Audi year after year. His passion for helping people and understanding their needs truly shows. I would be remiss if I didn't mention how excellent the rest of the team is as well. From the floor managers Furkan and Minas (hope I spelled those right), to Anthony in finance, and all the other sales people, they were all so friendly and helpful and just made buying a car there such a joy. If you're in the market for a new or used Audi, without a doubt Audi Nyack needs to be your first and last stop!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

My new vehicle purchase experience with Audi Nyack was...

5.0
by All Wheels Driven on Sep 12, 2021

My new vehicle purchase experience with Audi Nyack was superlative. Ramon (Sales), Anthony (Finance), Melissa (Service Coordination), Brittany and Cory (Service), Chris (Parts), and Joel and Phil (valet drivers); each and all were competent, helpful, thorough, punctual, and humane. Excellent people, communication, deal, workflow, and delivery. Everyone at Audi Nyack followed through for me; they did what they promised, in full and on time. Also they listened to me, gave good advice, and consistently treated me like a human being. In the car sales business, that is truly the best you can ask for, and far better than most.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

All Wheels Driven, thank you for taking the time to write this stunning review! We are thrilled to hear that our team could present a very helpful and friendly approach during the purchase of your new car. We hope to see you again soon!

Great experience with Rob Cici. He helped me with a...

5.0
by Dom on Jul 17, 2021

Great experience with Rob Cici. He helped me with a special order vehicle and kept me updated all along the way. Everything went smooth, no surprises. I buy cars very regularly and this was by far the easiest and most transparent transaction.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the great review, Dom! We strive to provide a smooth and transparent car buying experience for every client, and we are thrilled to hear that Rob could make it just that. Enjoy the new ride!

Started off good then went downhill. Was in the market...

1.0
by Mandy on Apr 26, 2021

Started off good then went downhill. Was in the market for a Certified S5 Sportback or a new one depending. Started off with Andrew who no longer works there unfortunately who was a sweetheart patient and very helpful, even came in for a test drive to be honest I didn't get a good vibe from the rest of the employees but I shrugged it off. Andrew sat with me and we were going over options and I told him I would be ready in a couple of weeks I was paying off some bills. When I was ready Jason Juarez contacts me and says Andrew no longer works there. Also a Hallie Tuysuzian contacts me and says she works with him, okay I tell him what I want, I am dealing with True Car for some discounts I tell him exactly what I want 2021 Audi Sq5 Premium Plus with the black optics package and I have a trade. Oh you know that can get pricey????? Who says that to a customer? He sends me the info for a regular SQ5. I informed him that is not what I asked for and also I need to move on this because I am also working with Acura on a 2022 MDX, I have a 2020 RDX. Okay send me your VIn# for the trade so I I sent a copy of the window sticker to Hallie twice. I hear nothing from either one of them from 4/13 until Jason contacts me with a quote on the trade on 4/19 that is 6 days, not a text, email, phone call. I had already moved on to Acura and was picking up the vehicle the next day. This was the height of unprofessionalism, he is also very dismissive in my opinion. I only came here because True Car sends me to this dealership and I have been to this service center before with a Q5 that I had previously and they were wonderful. I don't know why Andrew is not there anymore but he was just wonderful, he kept in touch with me and he was very kind. Needless to say I will be going back to Jack Daniels in the future. I have been buying and leasing cars since the 80's, this goes down as one of the worst.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hello Mandy, I am sorry to hear about your recent shopping experience with us and would like to speak with you further about it. Please feel free to reach out to me at your earliest convenience at 845-353-7300. Or if you wish you may also email me at DThompson@audinyack.com. Sincerely, Don Thompson General Sales Manager, Audi Nyack

This dealer has a split personality.The sales side is...

1.8
by enb2 on Feb 24, 2021

This dealer has a split personality. The sales side is awesome and painless. The service dept flat out sucks. Had to take my car to get a few aftermarket items installed. Vehicle was absolutely filthy when I picked it up. Asked the valet why it wasn’t clean so I can inspect the PPF and ceramic. His response? “It was snowing yesterday” Well it wasn’t snowing when I picked it up. In fact, it was sunny. Car was not charged after I asked the girl on the phone to make sure it was as I was going straight to the airport. Because the car was not charged, and the SA had no idea where a rapid charger was located, I had to stop off at a charging station to get the range needed to get to the airport and home. Needless to say, I had to rebook the flight as it was just too close to risk trying to make it. These guys are terrible and incompetent with the attitudes to match.

Customer service 1.0 Overall experience 3.0 Does not recommend this dealer.

Great customer service ! Had a great experience .Worked...

5.0
by KostasL on Feb 12, 2021

Great customer service ! Had a great experience .Worked with Minas Papadakis, great guy! He helped me find the right car for me ! And loving my car ! 👍👍👍

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Ramone and Matt from Nyack Audi made my Q3 buying...

5.0
by ace_pilot on Nov 27, 2020

Ramone and Matt from Nyack Audi made my Q3 buying experience an enjoyable one. Gave me the best price right away and was way below my nearest dealership by a long shot. Did not try to sell any packages to me that was not necessary and it was a no pressure dealership! Highly recommended!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Robert Cici was the most professional salesman I have...

5.0
by Pamela Numme on Oct 20, 2020

Robert Cici was the most professional salesman I have ever encountered...I am in the car business and can wholeheartedly say....10+ for him and the entire staff...efficient, professional, personable....I can go on & on....excellent Experience!!!!!!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great experience at Audi Nyack

5.0
by Alyssa on Feb 27, 2020

brought my car in for service. It was a great experience. Everyone was so kind and responsive they even offered to pick my car up at my house for my next service. Highly Reccomend!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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