Audi Northlake

4.6

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
9:00am–3:30pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Cars on the lot

0 cars available
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Dealership reviews

4.6
Rating and reviews of Audi Northlake are from Cars.com and DealerRater.com

120 reviews

Second car purchase, same great service!

5.0
by RB on Aug 15, 2021

This is the second time purchasing a used car from Audi Northlake and both times we worked with Rhyle Scott. Rhyle was great to work with. He made the whole process smooth and easy. I wouldn't think twice about buying another car from Audi Northlake.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you, RB! We're so glad that you had a five-star experience with Rhyle. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8302

Awesome!

5.0
by NikkiP on Jun 14, 2021

Nate was great! He was super helpful and very patient with me. I would definitely recommend Audi Northlake for all of your car buying needs.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you, NikkiP! We're so glad that you had a five-star experience with Nate. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8302

Nate was great

5.0
by Rstowe on Jun 14, 2021

Everyone was friendly especially Nate. I could not be more pleased. Nate made sure that we were comfortable with our purchase and that we found a car we were absolutely in love with.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you, Rstowe! We're so glad that you had a five-star experience with Nate. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8302

OUTSTANDING HUMANS!!!

5.0
by The Isom Duo on Jun 04, 2021

My husband William and I just purchased our brand new vehicle from Stephen Duty! When I say the entire experience was OUT OF THIS WORLD Awesome!!! It was all that and then some! We initially met Stephen in February 2021 when we initially ordered our Audi A6. From the moment we arrived at the dealership, to the time we met with Stephen has been such a joy! Stephen is very knowledgeable, personable, friendly and genuinely kind! He was patient with us every step of the way from the first meeting all the way through till our vehicle arrived from Germany! And wait, there's so much more Stephen helped us with once we completed all the financing to going over the particulars of how to operate our brand spankin new baby! (LOL)... We must also let you all know how Awesome Tory was as well. Tory assisted us in our warranties for our vehicle and he too treated us just like family!!! We love, love, love you Stephen Duty, Tory, and the entire Audi of North Lake so very much! We highly, highly recommend Audi to everyone we know!!! Thank you so much God Bless you abundantly and give you peace!!! William and Cynthia Isom

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you, Isom Duo :) We're so glad that you had a five-star experience with Stephen and Tory. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8302

Great experience

5.0
by Aakash Bhagat on May 06, 2021

The experience of buying the car with Audi northlake was sublime. The sales guy, Mark did a phenomenal job of explaining the car features, pricing and test drive. Great staff, very helpful. If you?re planning to buy a car, rest assured you will be taken care of amazingly. Shoutout to Mark from sales

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for your five-star rating, Aakash! We're so glad to hear that you had a great experience with Mark. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8302

Excellent experience

5.0
by KT on May 03, 2021

We worked with Matt for our vehicle and had an awesome experience - he was great and really flexible. Also really enjoyed Tory and Stephen - they were very nice and fun to work with. Would highly recommend this dealership!!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for sharing KT! I'm so glad to hear that you had a great experience with Tory and Stephen. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8302

Superior service and experience!

5.0
by Loan Duong on Apr 29, 2021

The staff was accommodating and a pleasure to work with. We are very pleased with our purchase - we will be back for our next purchase!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you, Loan! I'm so happy that you had a five-star experience with our sales team. Please don't hesitate should you have any questions or when you are ready to schedule maintenance! Kristen Bowen General Manager (704) 379-8302

Matt Williams at Audi Northlake 10/10

5.0
by Britt on Apr 29, 2021

I highly recommend working with Matt Williams at Audi Northlake. He is extremely attentive, listens to all your concerns and isn’t here only to make a sale and tell you what you want to hear. He is very transparent and honest every step of the way. His knowledge of the Audi features is top-notch and takes time to explain all the finer details. Thank you, Matt!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you, Britt! We're so glad to hear that you had 10/10 experience with Matt and our sales team. We look forward to seeing you again! Kristen Bowen General Manager (704) 379-8302

Audi Northlake

5.0
by C. Marttila on Apr 27, 2021

I had great buying experience at Audi Northlake. Mattasyn Shister was instrumental in providing complete information on the vehicle and answered all my questions. She was very accommodating to working with me as I was buying from out of state. The team was helpful in ensuring the vehicle was ready and transition was easy. If you are looking to buy a new car and used car, I would definitely check out Audi Northlake?s inventory to receive a great buying experience.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Charles, thank you for the time you spent leaving us reviews across multiple platforms. We greatly appreciate it! Please don't hesitate to reach out should you have any questions! Kristen Bowen General Manager (704) 379-8302

Top Notch Professional Service

5.0
by MichaelS on Apr 26, 2021

I received thorough and professional service at Hendrick Audi Northlake. The repairs were completed as quoted, and customer Service was 10/10! I would not hesitate to go back.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you, Michael! I'm so glad to hear that had a five-star experience with our service team. We look forward to seeing you again at Audi Northlake! Kristen Bowen General Manager (704) 379-8302

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