Audi Northlake

4.6

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
9:00am–3:30pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Cars on the lot

0 cars available
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Dealership reviews

4.6
Rating and reviews of Audi Northlake are from Cars.com and DealerRater.com

120 reviews

Norhtlake Audi is Awesome!!

5.0
by Ruth on Oct 29, 2021

My experience with Northlake Audi was terrific. My sales rep, Nathan, was pleasant, polite and quite competent. The rest of the staff was also extremely friendly, professional and accommodating. No pressure was ever felt to "add on" or consider services or products I did not want. This was the best car buying experience I have ever had.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you so much, Ruth! We are thrilled to hear that you had a five-star experience with Nathan. Please reach out if we can answer any additional questions or assist further! Kristen Bowen General Manager (704) 379-8300

Thanks for great Experience!

5.0
by Francis on Oct 15, 2021

Mark at Audi Northlake set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Mark was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. His attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! Badda boom!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Badda bing, Francis! :) We are thrilled to hear that you had a five-star experience with Mark. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8300

Will Definitely Be Back!

5.0
by Ashlee Bonsall on Oct 15, 2021

If you are looking for an Audi, ask for Mattasyn! She was very attentive to our needs/wants and was low-pressure. Thank you so much for our Q5! We love it!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you, Ashlee! We are thrilled to hear that you had a five-star experience with Mattasyn during the purchase of your Q5. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8300

Great experience with Mark!

5.0
by Luke on Oct 14, 2021

I worked with Mark Johnson recently finding the right Q5 for me. All I can say is it was the best car buying experience I’ve ever had and didn’t feel pressure at all. Customer service and authenticity go along way with me and Mark excelled in all areas.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you, Luke! We are thrilled to hear that you had a great experience with Mark during the purchase of your Q5. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8300

Excellent experience!

5.0
by Meribeth on Oct 14, 2021

Exceptional service/experience, highly recommend asking for Mark Johnson when it comes to your next Audi! I have been to many dealerships but have never had as good of an experience as I did with Mark and his team.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you, Meribeth! We are thrilled to hear that you had a great experience with Mark from our sales team. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8300

Always a great experience

5.0
by LoveMyAudi on Oct 14, 2021

Rhyle Scott was a great help in finding the right car. I never felt like I didn't have enough options and I feel very secure with my purchase. Not to mention, the amenities are endless---they have ice cream!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you, LoveMyAudi! We are thrilled to hear that you had a great experience with Rhyle during your visit. We keep our ice cream stocked year-round! :) Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8300

GREAT SERVICE

5.0
by Wes Atkins on Sep 14, 2021

GREAT SERVICE and compansion!!! I was in town for a Wedding and had a tire issue. I was the father of the bride and over 500 miles from home!! Victoria got me in for emergency service and Zach showed me the issue!!! Audi had me covered the entire time, the locking lug was in the trunk in a spot I did not see!!! They were gracious and even gave us an Audi toy for the GRANDKIDS!!! I will be sure to buy my NEXT Audi here when we move south!! Great Dealership and Great People providing AMAZING SUPPORT!!! Thank you Victoria and Zach!! C. Wes Atkins

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Wes, thank you for taking the time to share your feedback on DealerRater and Cars.com! We are thrilled to hear that Victoria and Zach took such excellent care of you in your tire situation while you were in town. We look forward to seeing you again in the future! Kristen Bowen General Manager (704) 379-8302

5 star dealership

5.0
by Corey ball on Sep 09, 2021

Great sales and service team. Very, very clean dealership. Every part of the process from walking in the showroom doors, to picking out the right car was seamless. Definitely will be going back

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you, Corey! We're so glad that you had a five-star experience with our team. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8302

Excellent!

5.0
by Jen on Aug 25, 2021

Daphne was awesome and very professional, I would definitely recommend Audi Northlake to anyone that wants exceptional service when buying a car. No complaints at all!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you, Jen! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Kristen Bowen General Manager (704) 379-8302

Awesome stress free car buying experience.

5.0
by Mrugesh on Aug 24, 2021

Daphne helped me to pick up my new Audi Q5 and made the entire process super smooth for me and also great after sales support.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you, Mrugesh! We're so glad that you had a five-star experience with Daphne. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8302

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