Audi North Atlanta

4.4

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

74 cars available See all Cars

Dealership reviews

4.4
Rating and reviews of Audi North Atlanta are from Cars.com and DealerRater.com

430 reviews

Bought a CPO Q7 on February 27, 2022, for my wife.

2.0
by pryorsmith on Apr 11, 2022

Bought a CPO Q7 on February 27, 2022, for my wife. Today is April 11, 2022 and 2 things havent happened. I have not received any CPO paperwork except for an inspection checklist on a sedan automobile form that i had to request on March 18, 2022. The second problem is my temporary tag expires this Friday April 15, 2022, and I can't get any response from the finance department for help in checking on the tag. My wife is to have surgery Friday and I won't hace time to run around and solve this problem after the next couple of days. I also can't get any help from my salesperson because they are no longer there. This seems to be the perfect storm of inefficiencies within this organization. At this point I wouldn't recommend this dealer. Perhaps the GM will change my mind when I make that call today. Frustration mounts.

Customer service 2.0 Overall experience 2.0 Does not recommend this dealer.

Roy was a pleasure to work with in the service dept and

5.0
by Nurserachel26 on Mar 16, 2022

Roy was a pleasure to work with in the service dept and really jumped through hoops to help us with our extended warranty on our Q7. And our service tech, Guillermo was wonderful too. We appreciate their hard work and honesty. We will definitely be back with any other service needs. Thanks again!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I was ready to sign a deal for a very slightly used S4,...

1.0
by krushmeat on Nov 26, 2021

I was ready to sign a deal for a very slightly used S4, but when I got the papers, they had tacked on over $10,000 worth of useless extras I had neither requested, nor desired. I'd spent many weeks looking for exactly what I wanted, and they messed up the deal by trying to rip me off. Stay away from these sharks.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Great service! Roy was my service advisor and took the...

5.0
by Quattro40 on Oct 21, 2021

Great service! Roy was my service advisor and took the time to help me with an airbag recall.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Exceptional service

5.0
by Ashley on May 18, 2021

Rich was fantastic, explained everything thoroughly and made the whole process painless

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Ashley, we are delighted to see this rating! Have a great day!

I recently purchased my first luxury vehicle, and the...

5.0
by melissastoute on Apr 15, 2021

I recently purchased my first luxury vehicle, and the team here at Audi North Atlanta was amazing hands down. Nick was my sales consultant, Corie was the sales manager, and Amber & Avery were my finance managers. I did do some shopping around before deciding on purchasing at a location; I chose Audi North Atlanta due to the quick communication, honesty, updates, and the best price (of course). At Audi North Atlanta I truly felt like they wanted to earn my business, and exceeded my expectations. Thank you again!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We always appreciate positive reviews! Thank you, and happy motoring!

Zero response

1.8
by Keith on Mar 20, 2021

I have had 2 Audi’s and have my Car serviced there. No issue with service department In the market potentially to upgrade my A6 to a Q8. Business must be fantastic because I have had 2 people respond to initial online request but no one follows up with pricing at all. May take my business somewhere else. I should not have to chase them around

Customer service 1.0 Buying process 1.0 Quality of repair 4.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Keith, thank you for taking the time to leave us feedback about your experience with us. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (770) 618-9076 so we can work towards a solution. Thank you and have a great day. Andre Young, General Manager

I had a poor experience with this dealership/service...

1.0
by disappointed25 on Mar 12, 2021

I had a poor experience with this dealership/service center when I owned my last car. I purposely chose to purchase and service my new Car through the Marietta location even though I live in Roswell. I was looking to save some time and figured I would try Roswell again, big mistake. I booked my appointment online and requested a loaner. I received confirmation text shortly thereafter. When I went to drop off my car, one of the first things the rep told me was that they didn't have any loaners to which I replied it would have nice to know that before I arrived. He then proceeded to tell me they don't usually give loaners for these types of services anyways, like a customer should know their internal policies. The fact is if I had known prior to arrival I could have made other arrangements. They had my phone and email, it wouldn't have take more than a minute to let me know ahead of time. He then suggested Enterprise was opening and I said forget it, this isn't going to work and left. Long story short, I will not be returning to this dealership and recommend using a different location.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Andre, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to me at (770) 618-9076 so we may assist you in moving forward towards a resolution. Andre Young, General Manager

Con Artists

1.0
by Erwin Wilson on Feb 17, 2021

Purchased vehicle at night. Next day saw damaged windshield. Returned ASAP. They deposited check. Now they have cash and returned vehicle. It’s been one month...

Customer service 1.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Erwin, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. I would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact me at (770) 618-9076. Andre Young, General Manager

Chris is fantastic. I had service being done on my A4 and...

5.0
by messma02 on Jan 26, 2021

Chris is fantastic. I had service being done on my A4 and reached out to him about upgrading to an A5 cabriolet. the whole deal was worked out before I even arrived for service. On top of that I decided to upgrade even further and they went through leaps and bounds to get me into the car I wanted.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi messma02, thanks so much for rating us so high! Be safe on the road!

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