Auburn Chevrolet

4.6

Hours of Operation

Service
Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–7:00pm
Sunday
10:00am–6:00pm

Cars on the lot

60 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Auburn Chevrolet are from Cars.com and DealerRater.com

320 reviews

Great Service

5.0
by Habben, Michelle on Sep 23, 2022

They are always friendly and knowledgeable. It?s nice to see the same employees there.

Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Michelle, Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Service Department

5.0
by Ehlke, Rebecca and John on Sep 22, 2022

We appreciate the care and attention that we receive when we visit the service department at Auburn Chevrolet, for any of Our vehicles' repairs. Making time for vehicle maintenance can be challenging, though Cindy always makes the process as easy as possible and with a smile too! Thanks everyone for making it a good atmosphere of positivity, and also a great experience all around.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Rebecca and John, We are so happy to read such a great review about Auburn Chevrolet! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Exceptional Dealership!

5.0
by CARMEN DEJOIE on Aug 26, 2022

I had a great experience with this dealership! Everyone was friendly and went out of their way to give me the best possible customer service. Everyone seemed to work as a team to provide a great buying experience. I felt like they were very honest and were there to take care of anything I needed. I left there with a great car and a lot of new friends.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Carmen, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Truck has been in the shop for repair since 12 July 22,

1.0
by Dmiller3009 on Jul 20, 2022

Truck has been in the shop for repair since 12 July 22, it’s now the 20 July and still not ready for pickup. Service rep. Said they are short on staff. And no loaners or rentals are not available. This is not Acceptable I am a valued customer and being treated like this so I give them a one star only

Customer service 2.0 Overall experience 1.0 Does not recommend this dealer.

Our experience

5.0
by TINA RIFFLE on Jun 09, 2022

salesman Fred was very nice to deal with. Very knowledgeable, spent time showing David truck options. Not pushy. Brain the manager was respectful, fun to talk with. Nathon in finance made the paperwork experience fun and he explains papers easy. David and I had a Great experience at the Auburn dealership. Have been recommending people if truck or car needs see Fred

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Tina, We're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit! Thank you, and have a fantastic day!

Customer Service

5.0
by Howard, Terry on Feb 16, 2022

Service staff was very professional and helpful regarding the service I had requested

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Terry, Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Auburn Chevrolet and we hope to see you again.

I absolutely could not be happier with the Auburn teams...

5.0
by Ross Simonds on Mar 16, 2021

I absolutely could not be happier with the Auburn teams customer device! Highly recommend this dealer. Finally low pressure and great service! I was look for a specific car and they were able to get it when no one else could. I came over from Spokane because of the service! Dr. Simonds

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Excellent, professional service

5.0
by Paul on Feb 23, 2021

I tried to buy a car through them, and although the factory was not making my truck in any reasonable time frame, the guys I worked with, Faiz in sales, and Jamie and Nate in finance, were among the most professional guys I've ever dealt with in the auto industry. We weren't able to get my rig built, but if I had to do it again, I would use these guys without hesitation. If you're in the Seattle area, give Auburn Chevrolet your business. They don't BS you around.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.

Customer

5.0
by Cameron, Larry J on Nov 19, 2020

I had scheduled an oil change and service for my truck and the check engine light came on the day before the service was scheduled. They took care of both services while I waited and did a great job on both issues.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Auburn Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

Poor service

2.7
by Gonzalez Magdalena on May 07, 2020

Had my second oil change today, service was just ok but what I didn?t understand is why my car wasn?t washed. They used Coronavirus as an excuse, yet the car is washed with soap and water so I don?t see how Coronavirus can be an issue? It aldosterone took over an hour for just the oil change! There was only one more car in the shop besides mine.

Customer service 2.0 Quality of repair 3.0 Overall experience 3.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (253) 245-3050 to discuss your concerns, as your satisfaction is of utmost importance to us.

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